Article Customer Service Hospitality Management 
Les Roches
MAY 19, 2023
In the restaurant industry, customer service is integral to operations. Whether you are a career changer or want to move up the ranks, being able to demonstrate excellent restaurant customer service skills is essential for success in the industry.
Les Roches
JULY 18, 2023
When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.
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Les Roches
MARCH 16, 2023
From hotel restaurants, cozy street corner cafes or Michelin-starred establishment owned by a famous chef, the F&B secor is a crucial part of the hospitality industry as a whole. In this article, we’ll explore what is hospitality management and is hospitality management a good career ?
Revenue Hub
MARCH 2, 2023
Customer interaction is critical in deciding the guest experience in the hotel industry. NB: This is an article from innQuest It affects guest reservation choices, establishes expectations before arrival, and ensures that guests feel welcomed and well-cared for while they are there.
Les Roches
DECEMBER 30, 2023
In this article, we will delve into the key differeÂnces betweeÂn products and services in the hospitality industry. Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort.
Les Roches
SEPTEMBER 24, 2024
What is customer experience management? Deliver customer experience excellence Study for a hospitality management degree and advance your CXM knowledge and experience. Explore Les Roches’ hospitality management courses.
Modern Restaurant Management
DECEMBER 4, 2020
. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one.
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