Revenue Hub

MAY 22, 2023

NB: This is an article from Demand Calendar If an item has a cost attached to it, it could undoubtedly be scrutinized and cut. Guest Retention : A high guest turnover rate increases the CAC as more resources need to be spent to attract new guests instead of retaining existing ones.

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Guest Retention Budgeting Article Marketing 78

Revenue Hub

JULY 20, 2023

Email marketing is also effective for regularly sending offers, updates, and news to subscribed guests. Customer service and guest retention: Good customer service is crucial to satisfy guests and encourage them to book directly with the hotel again.

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Guest Retention Book Customer Service Article 58

Revenue Hub

JUNE 18, 2024

NB: This is an article from Flyr (formerly Pace Revenue) , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It makes me think of a famous quote that has been attributed to many people, but is true nevertheless, Nothing happens until somebody sells something. That’s a customer service culture.

Guest Satisfaction 85

Guest Satisfaction Guest Retention Article Customer Service 85

Revenue Hub

FEBRUARY 21, 2023

NB: This is an article from Lybra , one of our Expert Partners In today’s digital age, customers can easily share their experiences with others through online review platforms. Reputation management also plays a role in guest retention and loyalty.

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Guest Retention Book Article Pricing 82

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics.

Guest Satisfaction 81

Guest Satisfaction Pricing Guest Retention Marketing 81