Larry Mogelonsky

JULY 22, 2024

For the Mille Club traveler who is ever vigilant of the latest luxury hotel openings or renovations in each destination, FTG ratings and magazine coverage articles are essential tools in their product search criteria. Embed the essence of hospitality into every aspect of your business, from housekeeping and valet to concierge and F&B.

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Pricing Concierge Housekeeping Events 130

Hotelogix

FEBRUARY 28, 2025

This article explores how hoteliers can leverage technology to offer seamless yet personalized experiences that leave guests eager to return. This article explores how to use technology as an enabler, not a replacement, to enhance guest experiences. The best hotels use technology to enhance guest experience, not replace human warmth.

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Concierge Guest Services Book Demo 130

Hotelogix

JANUARY 29, 2025

In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens. Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Occupancy sensors : Save energy and plan housekeeping better. "Alexa, bring me room service!"

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Concierge Training Pricing Book 145

Hotelogix

SEPTEMBER 13, 2024

This article delves into the hotel star rating system, how it operates, the criteria used for determining ratings, who rates the hotels, and helpful steps hoteliers can take to check and improve their hotel’s star rating. How to Improve a Hotel’s Star Ratings?

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

This article delves into the hotel star rating system, how it operates, the criteria used for determining ratings, who rates the hotels, and helpful steps hoteliers can take to check and improve their hotel’s star rating. How to Improve a Hotel’s Star Ratings?

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

FEBRUARY 28, 2025

This article will show you how ChatGPT can help hotels keep guests engaged , improve their experience, and increase revenue , all while reducing staff workload. Augmented Reality (AR) concierge – Guests will use their phones to explore local attractions virtually before deciding where to go.

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Book Guest Satisfaction Guest Retention Training 130

Les Roches

DECEMBER 30, 2023

In this article, we will delve­ into the key differe­nces betwee­n products and services in the hospitality industry. By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry.

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Guest Services Concierge Definition Customer Service 95

Hotelogix

JANUARY 2, 2025

This article looks at the biggest hotel tech trends that will change the game. Technologies like self-check-in/check-out in hotels , systems to manage housekeeping, and ways to control inventory make operations smoother letting staff focus on giving great service instead of getting stuck with paperwork. What is Hotel Technology?

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Training Pricing Concierge Book 100

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

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Hotel Business

SEPTEMBER 23, 2024

Examples of incidents that require follow-up Emergency evacuations Elevator entrapments Power outages Appliance malfunctions Housekeeping mishaps Each of these incidents, if handled poorly, has the potential to severely impact a guest’s experience and, consequently, your hotel’s reputation.

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Communication Guest Satisfaction Concierge Housekeeping 64

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Average salaries for housekeeping managers are typically $62,601 annually.

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Les Roches

SEPTEMBER 25, 2024

25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best. What’s it like to work in the top 10 hotels in Abu Dhabi?

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Travel and Tourism Concierge Events Front Desk Operations 52

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

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Housekeeping Maintenance Article Concierge 40

Les Roches

JULY 9, 2024

While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. How do I start a career in hotels?

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Housekeeping Customer Service Front Desk Operations Events 52

SiteMinder

OCTOBER 10, 2022

This article will give you an overview of the best hotel industry interview questions while also exploring the different questions you should be asking for different roles. Depending on the size and structure of your hotel, you may have a receptionist, concierge, reservation agent or all of the above. Table of contents.

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Housekeeping Customer Service Communication Concierge 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Hospitality is wonderfully varied.

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Les Roches

OCTOBER 10, 2023

In this article, we’ll go over the different high-paying career paths that you could take. These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management.

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Travel and Tourism Training Concierge Hospitality Management 52

Metasphere

AUGUST 27, 2022

A hotel chatbot serves as a modern-day equivalent of a concierge and is one of the newest innovations in hotel technology. Chatbots can perform various functions, including responding to various queries, handling room service and housekeeping orders, and digitalizing the check-in and check-out process. Table of Content.

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Customer Service Communication Housekeeping Book 52

Les Roches

DECEMBER 27, 2023

In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

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Guest Services Definition Customer Service Concierge 52

Les Roches

JUNE 24, 2024

Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. This article aims to uncover some of the strangest careers in the hospitality sector.

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Workshop Concierge Travel and Tourism Hospitality Management 52

Les Roches

MARCH 23, 2023

In this article, we will go over the differences between Airbnb and hotels, including their benefits and limitations. More focus on hospitality: Hotels can offer more hospitality services, including food and drink options, concierge support, and more. Daily housekeeping : At hotels, guests can have their rooms cleaned daily.

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Travel and Tourism Concierge Pricing Catering 52

eZee Absolute

AUGUST 16, 2022

If you Google, you’ll find articles that state that if employees don’t take ownership of work, it is because they want to fly below the radar and avoid getting called out. For example, there are times when the housekeeping department might need some help from the concierge department. Encourage job ownership among the staff.

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Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager?

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Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Smart Brief Hospitality

NOVEMBER 20, 2020

Other locations are taking advantage of cloud-based housekeeping systems to manage cleanliness and ensure guidelines and requirements are followed. Tech will also enable remote concierge services, including food and drink orders through mobile apps. Bots, meanwhile, provide contactless deliveries and check-in and check-out services.

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Smart Brief Hospitality

NOVEMBER 20, 2020

Other locations are taking advantage of cloud-based housekeeping systems to manage cleanliness and ensure guidelines and requirements are followed. Tech will also enable remote concierge services, including food and drink orders through mobile apps. Bots, meanwhile, provide contactless deliveries and check-in and check-out services.

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POS Systems Concierge Sanitation Communication 40

Social Hospitality

FEBRUARY 24, 2025

From automating room controls to offering AI-powered concierge services, the future of hospitality is here. This article explores how smart hotel innovations are redefining the industry, covering key areas such as personalized guest experiences, real-time operational insights, and robust security measures.

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Social Hospitality

MARCH 31, 2025

Privacy also improves: real-time occupancy alerts let housekeeping clean rooms only when vacant, while app-controlled Do Not Disturb signs prevent awkward knocks during Zoom calls or whatever else you might be doing. A concierge reviews a guests pre-arrival survey mentioning a jazz obsession. But Wheres the Human Touch?

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