Xotels

FEBRUARY 3, 2021

We will share our insights as a Hotel Management Company by answering two main questions in this article are: Is it just a FAD, or will the use of QR codes stay after the COVID-19 crisis is over? Let’s take a look at it from another angle, and instead see QR codes as a great opportunity to improve the guest’s service experience. .

Guest Services 49

Guest Services Marketing Information Blog 49

Revenue Hub

OCTOBER 20, 2022

Since the start of the first hotel in the early biblical times, guest dissatisfaction has been a concern hoteliers have been carrying. NB: This is an article from RateGain. Guest dissatisfaction is largely due to delayed services, not the services themselves. Read more articles from RateGain.

Guest Satisfaction 98

Guest Satisfaction Concierge Pricing Article 98

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Facilities and Services The availability and quality of facilities such as spas, fitness centers, swimming pools, and business centers significantly influence a hotel's star rating.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Facilities and Services The availability and quality of facilities such as spas, fitness centers, swimming pools, and business centers significantly influence a hotel's star rating.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Revenue Hub

AUGUST 1, 2023

A travel tech debate recently went mainstream on USA Today : if AI and self-service are taking over travel, will everything become a D-I-Y experience? Or, in the words of my Cloudbeds onboarding lead colleague Gabriel Fernandes Catanese : “every concierge is a cast member”. The problem can sometimes be getting in touch with one.

Concierge 98

Concierge Guest Services Article Book 98

Hotelogix

JANUARY 2, 2025

As we look to 2025 and beyond, hotels are using cutting-edge tech to make guests happier, work smarter, and stay ahead in a market that keeps changing. This article looks at the biggest hotel tech trends that will change the game. What is Hotel Technology?

Training 100

Training Pricing Concierge Book 100

Les Roches

SEPTEMBER 25, 2024

25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? High standards of service: working in a hotel here means adhering to high standards of service and quality. Bachelor in hospitality management Front desk and guest services The first point of contact for guests is the front desk.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Les Roches

JULY 2, 2024

Exciting opportunities: hospitality careers in Dubai 2nd July, 2024 In this article Dubai, a city in the United Arab Emirates, is known for its towering skyscrapers, luxurious resorts, and a vibrant culture. From luxury experiences to niche services, here are some of the unusual and distinctive hospitality roles found in the city.

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JULY 18, 2023

This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service. But what exactly is good hotel customer service? And how can you learn the essential customer service skills for a career in hospitality?

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Social Hospitality

OCTOBER 22, 2024

From AI-powered guest services to seamless booking experiences, tech-driven innovation is a game-changer. Emerging hotel moguls embrace cutting-edge tools to enhance the guest experience and streamline operations.

Travel and Tourism 52

Travel and Tourism Workshop Concierge Definition 52

Les Roches

OCTOBER 10, 2023

There are plenty of high-paying jobs you can aim for if you’re considering a hospitality career , from management roles to luxury services. In this article, we’ll go over the different high-paying career paths that you could take. We’ll look in more detail at some of these later in the article.

Travel and Tourism 52

Travel and Tourism Training Concierge Hospitality Management 52

Les Roches

JUNE 24, 2024

Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. This article aims to uncover some of the strangest careers in the hospitality sector.

Workshop 52

Workshop Concierge Travel and Tourism Hospitality Management 52

Les Roches

JULY 5, 2024

Everything you need to know about resort development 5th July, 2024 In this article A key growth driver in global tourism, resort development substantially contributes to job creation, revenue generation and regional advancement. Forecasts indicate a positive annual growth rate of 4.7%

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager?

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

JULY 3, 2024

Find your passion: Sharjah tourism careers 3rd July, 2024 In this article Located along the shores of the Arabian Gulf, Sharjah is a hub of culture, heritage and innovation in the United Arab Emirates(UAE). In this article, we will explore tourism careers in Sharjah.

Travel and Tourism 52

Travel and Tourism Workshop Training Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 9, 2024

Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guest services to managing staff and budgets. How do I start a career in hotels? If you aspire to climb the ranks, you could aim for a job in hotel management.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

AUGUST 2, 2024

The top hotels in Dubai to work in 2nd August, 2024 In this article What makes a hotel stand out? They also manage reservations and coordinate with other departments to improve customer experiences Concierge: provides personalized services to guests, such as making restaurant reservations, booking tours and arranging transportation.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JANUARY 19, 2024

These­ provide valuable knowle­dge and guidance on business planning fundame­ntals, allowing you to develop the ne­cessary skills for creating successful busine­ss plans Read books and articles on the topic.

Marketing 52

Marketing Accounting Book Training 52

Les Roches

SEPTEMBER 4, 2024

The big apple: Top 10 hotels in New York 4th September, 2024 In this article The Plaza Hotel The St. In this article, we explore the top 10 hotels in New York City that exemplify these qualities, showcasing the luxury services that inspire hospitality professionals.

Travel and Tourism 52

Travel and Tourism Hospitality Management Training Article 52