Revenue Hub

APRIL 3, 2025

NB: This is an article from HP AI Consulting Subscribe to our weekly newsletter and stay up to date Unlike traditional AI systems that require predefined rules and datasets, Agentic AI operates autonomously, making proactive decisions, adapting in real time, and continuously improving through learning.

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Hotelogix

DECEMBER 17, 2024

In this article, we’ll uncover the main causes of hotel chargebacks and share practical, step-by-step strategies to prevent them. Guest Disputes Many chargebacks arise from guests questioning charges due to billing errors, unexpected fees, or unclear communication. Lack of communication amplifies these issues.

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7 Shifts

NOVEMBER 15, 2024

In this article: What strategies do you use to motivate and engage your restaurant employees? How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills.

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The Restaurant Times

JUNE 9, 2020

It is thus essential that restaurateurs have a systematic way to schedule their shifts. To help you get the most out of your workforce, we have made you a list of features that you should be looking for while choosing an ideal scheduling software. In this blog article, we include the following: . Easy Shift-Based Scheduling .

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7 Shifts

FEBRUARY 4, 2021

From paper schedules and lineups around the block, to 7shifts and delivery-only doughnuts, it’s safe to say that Beechwood has evolved a lot in recent years—mostly thanks to COVID. A paper scheduling nightmare to a digital dream ?? Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper.

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Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. Fair Labor Standards Act ( FLSA ) claims can derive from modified schedules or remote work. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Familiarize yourself with the Families First Coronavirus Response Act.

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7 Shifts

DECEMBER 15, 2021

Despite your best scheduling efforts , there will always be imperfections, and conflicts will arise. In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. Recommended Reading: 9 Steps On How to Schedule Employees Effectively.

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Social Hospitality

MARCH 18, 2025

This article will explore three key strategies to encourage collaboration for social media success. Slack, Microsoft Teams, and similar tools streamline communication, making quick decision-making easier. However, collaboration among marketing, customer service, and management teams is essential to maximize its effectiveness.

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7 Shifts

MARCH 26, 2020

7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. I suggest that restaurants continue to use the communication tools in 7shifts—its a good way to get messages out quickly and alert staff of changes as things adapt. Josh Margles.

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7 Shifts

DECEMBER 11, 2019

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

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Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. Getting creative helps, too.

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Synergy Suite

JUNE 15, 2024

Crafting the perfect restaurant employee schedule is a dance between precision and flexibility that affects every plate served and every customer’s experience. In an industry where timing is everything, errors in scheduling can lead to a domino effect of service delays, overworked staff, and unhappy diners.

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Synergy Suite

MAY 2, 2023

One of the most important factors that determine their satisfaction is how they are scheduled: how many shifts they’re scheduled for, how long the shifts are, how often they change without much notice, and more. The best way to keep it all in line is to utilize a quality restaurant scheduling software.

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Revenue Hub

JULY 8, 2024

Imagine this: From the moment a guest books their stay until their final farewell, you can offer personalized communication that leaves a lasting impression. With Alice by Actabl, teams can schedule automated messages based on guest reservation status and arrival or departure date.

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Housekeeping Reservations Scheduling Article 106

7 Shifts

NOVEMBER 15, 2024

In this article: How do you handle inventory management to keep the bar always adequately stocked? For instance, if a staff member calls out sick, the manager must adjust the team schedule and redistribute tasks. Feedback and open communication are also key. How would you improve or refine our current drink menu?

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Synergy Suite

JUNE 7, 2024

One area that often poses a challenge is the scheduling of weekend shifts. Crafting balanced, fair, and equitable schedules in such a competitive industry is tricky, but it’s well worth the effort it takes to make it happen. Next, we’ll provide actionable steps that will help you implement a rotating weekend schedule.

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7 Shifts

SEPTEMBER 16, 2021

It makes total sense if you're reading this article and thinking to yourself, “how can I manage all of these requirements and still get some sleep at night?”. You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager.

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Hotelogix

SEPTEMBER 12, 2024

  This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookings and gather positive feedback using tools like Hotelogix Reputation Management.

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Competitive Analysis Guest Satisfaction Customer Service Book 211

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled.

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Revenue Hub

SEPTEMBER 4, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. A CRM enables you to have all relevant data in one place, including contact information, preferences, booking history, and communication exchanges, by establishing a unified view of guest profiles.

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Marketing Communication Article Scheduling 109

Synergy Suite

MAY 17, 2024

Scheduling is one of the top factors that directly impacts the health, happiness, and performance of your employees. For businesses like fast-food restaurants where the environment requires round-the-clock operations, crafting a 24-hour shift schedule that considers employee well-being is vital.

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Revenue Hub

JANUARY 10, 2024

NB: This is an article from Revinate Your hotel reservation team’s expertise extends far beyond just facilitating bookings. This hierarchical structure promotes clear communication, task delegation, and cooperation between departments and roles. It will help you maximize efficiency and enhance customer engagement.

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Reservations Housekeeping Communication Article 108

7 Shifts

APRIL 30, 2021

This occurs when employees are paid for the time they weren't scheduled or didn't actually work, and can come in a variety of forms. Let's say you have an employee on the schedule for 8:00 AM until 5:00 PM. In the restaurant business, communication is at the core of success (7shifts Team Communication App can help with that).

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Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

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Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

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7 Shifts

SEPTEMBER 2, 2021

In this article, you'll learn which employees need to adhere to time clock rules, which rules apply to your restaurant, and how to use software to save $500 each week on payroll errors and time theft. The below chart shows what would happen when an employee scheduled to work 5:00 shift clocks in under each of these different rounding rules.

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Revenue Hub

FEBRUARY 21, 2024

NB: This is an article from BEONx , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date What is a Guest-Centred Hotel? Among many ways to offer personalised guest services are creating loyalty programs, celebrating special occasions with them, understanding guest profiles, and using personalised communication.

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Communication Customer Service Housekeeping Article 109

Revenue Hub

SEPTEMBER 28, 2023

NB: This is an article from WebRezPro None of this is particularly good for travel. Many people, particularly those who don’t have to think about school schedules, are interested in traveling during a season when it’s cool enough for their plane to take off. Tell them they can skip the line in September and plenty of them will.

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Revenue Hub

SEPTEMBER 9, 2024

NB: This is an article from Hotel Financial Coach Subscribe to our weekly newsletter and stay up to date That being said, it doesn’t weigh much but once you start to use one it’s an indispensable tool that you must have each month, and its impact and importance usually gains weight and momentum into the final few months of the year.

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Revenue Hub

NOVEMBER 22, 2023

NB: This is an article from CartStack Subscribe to our weekly newsletter and stay up to date Not to mention the ever-present battle with online travel agencies (OTAs), which account for 49% of all online hotel bookings. Social media scheduling and posting to maintain an active online presence. What is Hotel Marketing Automation?

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Les Roches

MARCH 5, 2025

The new luxury: how alumnus Ashraf Fala is transforming five-star hotels with hydroponic farming 5th March, 2025 In this article Reinventing fine dining Overcoming obstacles Valuable learning experiences Rising to one challenge, taking on another Not content with launching the first organic hydroponic fresh vegetables farm in the Red Sea area of Egypt, (..)

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Revenue Hub

OCTOBER 18, 2023

NB: This is an article from The Hotels Network , one of our Expert Partners Amidst the excitement and anticipation that surrounds these gatherings, one critical aspect is certain: the attendees will be in search of a place to stay. Let’s explore some ways you can seize the moment and turn local event traffic into increased direct revenue.

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Revenue Hub

APRIL 3, 2023

NB: This is an article from Demand Calendar It is also easy to agree that hotels need marketing, sales, and revenue management knowledge. Regular communication: Schedule regular physical or virtual meetings for team members to discuss progress, share updates, and address any challenges or concerns.

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Communication Information Training Article 97

The Restaurant Times

SEPTEMBER 23, 2020

This article offers five effective ways of how restaurateurs can raise the spirits of their staff, boost employee morale, and keep up profits. Promote transparent communication with staff by holding review meetings regarding the managers. Collaborative scheduling is often considered a win-win for the staff and management.

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Scheduling Training Document Communication 98

Revenue Hub

APRIL 10, 2024

If you’re a regular reader of our informational articles on hospitality marketing, chances are you caught our previous piece on Gmail and Yahoo’s new sender requirements. Read more articles from Cendyn The post Impact If Hotels Do Not Follow New Email Sending Requirements appeared first on Revenue Hub.

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Hotelogix

JANUARY 29, 2025

In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens. Streamlined communication : No more playing telephone! Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Digital key functionality : Phones open room doors.

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Hotelogix

SEPTEMBER 22, 2024

This article will explore these pros and cons of OTAs in detail:  What Are Online Travel Agencies? For example, some OTAs don't allow hotels to communicate directly with guests before arrival, making it difficult to offer personalized service or special requests. Schedule a Demo with Hotelogix PMS

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