Revenue Hub

NOVEMBER 29, 2024

aestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

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Revenue Hub

SEPTEMBER 27, 2024

NB: This is an article from Knowland Subscribe to our weekly newsletter and stay up to date Also known as attribute-based pricing, the shift allows guests to customize their stay by selecting only the necessary services, potentially reducing costs and enhancing their overall experience.

Pricing 107

Pricing Guest Satisfaction Communication Book 107

Revenue Hub

OCTOBER 11, 2024

Whether you’re responsible for one hotel or an entire portfolio, there are certain revenue management tasks that are simply too repetitive and add little value for the time they take. For decades, revenue managers have been running reports in property management systems (PMSs) and assembling them in Excel using macros.

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Pricing Communication Article Marketing 109

Revenue Hub

JUNE 20, 2024

NB: This is an article from Northwind-Maestro Subscribe to our weekly newsletter and stay up to date Operators who fail to account for these guests are open to allowing negative reviews to color their property’s reputation, even if these sentiments can be addressed before guests leave. appeared first on Revenue Hub.

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Revenue Hub

APRIL 26, 2024

NB: This is an article from Dailypoint Subscribe to our weekly newsletter and stay up to date And whilst this is not at all surprising, and is indeed necessary for hotels to maximize the amount of data they can collect, it can cause problems and limitations where the systems are not fully integrated with a central guest profile.

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Article Catering Communication Property Management 108

Revenue Hub

NOVEMBER 22, 2023

This article will take you through the essentials of customer segmentation and show you how to use this powerful tool to increase bookings significantly. Segment and Target: Utilize customer relationship management (CRM) solutions to send segmented marketing campaigns and tailor content to specific guest groups.

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Article Book Communication Marketing 109

Revenue Hub

MARCH 31, 2025

Having known BEONx since its early days, Hotel Claridge trusted its personalized approach and seamless communication – a key factor in their decision to implement the platform. Using SiteMinder and Guestpoint together has led to significant time and resource savings by streamlining hotel management processes.

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Book Communication Property Management Guest Satisfaction 65

InnQuest

FEBRUARY 3, 2023

Even without COVID-19, profitability in the hotel industry is still a significant concern due to factors like: Increased dependence on web-based travel agencies The growth of tough competition Rising customer demands Sit tight, for you will learn some of the essentials for upselling in hotels in this article! What is Upselling?

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Book Reservations Communication Pricing 220

Revenue Hub

OCTOBER 11, 2024

NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Personalization in hospitality has evolved beyond just recognizing a guest’s name — it’s about tailoring services, amenities, and communications to meet individual preferences. appeared first on Revenue Hub.

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Catering Guest Satisfaction Book Article 107

Revenue Hub

JUNE 7, 2023

NB: This is an article from Maestro A large part of realizing the benefits of the tech stack is ensuring that stakeholders and users are engaged in doing the work to achieve the desired benefits. The makeup of your hotel’s tech stack determines your property’s capabilities, starting with the property-management system.

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Communication Training Article Property Management 97

Revenue Hub

JULY 4, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date Hotel owners, managers, and operators understand that guests’ expectations constantly evolve. Read the full article at Shiji The post Unleashing Data for Personalised Hotel Stays appeared first on Revenue Hub.

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Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

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Marketing Guest Satisfaction Article Property Management 98

Revenue Hub

MAY 22, 2023

NB: This is an article from GuestRevu They saunter into a travel agent’s office and look at a wall of around 50 brochures. Ensure potential guests visiting your website have a frictionless booking journey with an integrated booking engine or property management system (PMS) with built-in booking capabilities.

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Revenue Hub

MARCH 11, 2024

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Why is calculating CLV useful for hotels? With a property management system (PMS) like WebRezPro, all the numbers you need are at your fingertips in one place without having to cobble together various reporting tools.

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Reservations Book Article Information 107

Revenue Hub

AUGUST 24, 2023

NB: This is an article from RateBoard However, these decisions are often made without sufficient data and factual basis, relying solely on gut feelings. By leveraging existing guest and reservation data from the Property Management System (PMS), hotels can analyze guest behavior and booking trends, extracting insights.

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Pricing Budgeting Article Reservations 98

Revenue Hub

AUGUST 29, 2024

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. How do you manage guest communications and marketing?

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Revenue Hub

JUNE 30, 2023

Email marketing is a powerful tool for all-sized properties including motels, hotels and vacation rentals, etc to connect with their guests and drive bookings. NB: This is an article from Staah While segmentation and personalization may sound daunting, they are essential for a successful email marketing campaign.

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Marketing Book Article Property Management 98

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey.

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Marketing Travel and Tourism Book Information 109

InnQuest

OCTOBER 5, 2022

This article dives into the importance of direct hotel bookings and shares expert tips to achieve the best results. When dealing via OTAs, hotels aren’t allowed to communicate with their customers directly due to certain legal clauses. Book a demonstration of our award-winning hotel management software here.

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Revenue Hub

NOVEMBER 2, 2022

NB: This is an article from Fuel Travel. A hotel booking engine integrated with real-time property management system (PMS) data can help you deploy FOMO hotel direct booking strategies to encourage bookings on your website or mobile app. Read more articles from Fuel Travel. DELIVER RELEVANT MESSAGES PRE- AND POST-BOOKING.

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Book Reservations Communication Information 98

Revenue Hub

OCTOBER 14, 2022

Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. NB: This is an article from Maestro. Two-Way Communication. Read more articles from Maestro.

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Book Housekeeping Communication Information 98

Revenue Hub

SEPTEMBER 1, 2023

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Communicate tourist taxes, added services, amenity pricing and any other sales tax. What happens when you can’t meet their expectations?

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Revenue Hub

NOVEMBER 9, 2022

A hotel’s website is the foundation of a strong online presence and provides hoteliers with a platform to showcase their property, build trust with potential guests, and encourage direct bookings. NB: Read more articles from Cloudbeds , one of our Expert Partners. Read rest of the article at Cloudbeds.

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Book Article Budgeting Marketing 96

Revenue Hub

JUNE 13, 2024

NB: This is an article from Stayntouch Subscribe to our weekly newsletter and stay up to date Enter Attribute Based Selling, a booking strategy designed to allow consumers to build highly personalized stay experiences out of the individual building blocks comprising a hotel stay.

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InnQuest

NOVEMBER 21, 2022

In this article, we’ll explore more about consumer attitudes to travel post-pandemic and what that means for your property. Therefore, optimising the guest experience is vital in deterring guests from doing that and following through on their decision to stay at your property. How Do Travellers Feel About Inflation?

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Housekeeping Book Pricing Property Management 130

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey.

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Marketing Book Travel and Tourism Information 98

Hotelogix

JANUARY 29, 2025

In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens. Whether you manage a boutique inn or a luxury resort, these innovations will redefine hospitality. Streamlined communication : No more playing telephone! It's as if you carry your hotel in your pocket!

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Revenue Hub

DECEMBER 8, 2023

NB : This is an article from Infor Subscribe to our weekly newsletter and stay up to date The good news is that the outlook remains promising, with recent Expedia data revealing that almost half of people prioritize travel more now than they did pre-pandemic, and nearly 80% plan to embark on leisure travel into 2024.

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Hotelogix

SEPTEMBER 17, 2024

In this article, we'll explore the best online travel agencies for hotels and explain how they can help you increase bookings. A simple platform will make managing bookings easier. Support : Check if the OTA provides good customer support and integrates well with your property management system (PMS).

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Book Budgeting Reservations Marketing 130

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. It automates these tasks, allowing properties to reduce manual effort and ensure that bookings are processed accurately. What is Tourplan?

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Reservations Book Communication Pricing 59

Revenue Hub

APRIL 25, 2023

NB: This is an article from Medallia However, not all properties are successfully achieving an uplift in bookings amidst these events, sparking a need for hotels to make a difference and take actions that will appeal to and win over this key segment of travelers.

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Book Housekeeping Events Article 91

SiteMinder

OCTOBER 14, 2024

A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. For hotel operators, digital concierges improve operational efficiency by reducing the number of calls and requests that staff have to manage manually.

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Concierge Communication Guest Satisfaction Reservations 52

Revenue Hub

JUNE 6, 2023

NB: This is an article from Hotellistat , one of our Expert Partners In general, TRM is a strategic approach to increase any revenue in the hotel. Implementing Total Revenue Management requires a solid understanding of all the financial strands in a hotel. There needs to be good communication and collaboration across all departments.

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Pricing Reservations Marketing Communication 90

Revenue Hub

NOVEMBER 14, 2023

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features , as fun as that may be. NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Here are five PMS integrations that are especially effective at driving revenue.

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Xotels

NOVEMBER 2, 2021

Communicate & Cross-communicate. Communicate and Cross-communicate One thing we’ll always keep preaching for is increasing the level of communication between departments and breaking existing silos. Cross-communication is the only way to overcome persisting operational bottlenecks. .

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Communication Information Housekeeping Article 52

eZee Absolute

NOVEMBER 18, 2022

In this article, I will share 9 areas that you should be focusing on and improving to make your hotel more enjoyable and efficient for guests. Communication strategies. Communication strategies. If you’re wondering what’s there to improve or change in terms of communication, then it’s the channel. Table of Content.

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Hotelogix

JANUARY 2, 2025

This article looks at the biggest hotel tech trends that will change the game. Cloud-Based Property Management Systems (PMS) Instant Data Sharing Across Departments: Systems in the cloud make sure every team has the latest info at their fingertips boosting teamwork and getting more done. What is Hotel Technology?

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