Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. Tori Andrew contributed to this article.

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Presentation Information Communication Article 167

Revenue Hub

SEPTEMBER 22, 2023

NB: This is an article from Agilysys While overbooking allows hotels to maximize revenue and occupancy rates, it can also lead to challenges and potential guest dissatisfaction. In this article, we will explore the concept of hotel overbooking, its benefits and drawbacks, and discuss whether hotels should engage in this practice.

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Guest Satisfaction Reservations Communication Article 108

SiteMinder

DECEMBER 21, 2023

What is communication in the hospitality industry? Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. Your job now is to provide effective communication inside your company on multiple channels to create the best experience for your guests.

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Communication Information Presentation Front of House 59

Revenue Hub

SEPTEMBER 27, 2024

NB: This is an article from Knowland Subscribe to our weekly newsletter and stay up to date Also known as attribute-based pricing, the shift allows guests to customize their stay by selecting only the necessary services, potentially reducing costs and enhancing their overall experience.

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Pricing Guest Satisfaction Communication Book 107

Revenue Hub

OCTOBER 2, 2024

NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date We explore strategies to maintain a consistently positive brand image and the role that technology plays in reputation management. You can set up alerts for your brand name and any competitors you want to keep track of.

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Article Communication Presentation Pricing 104

Revenue Hub

OCTOBER 2, 2023

NB: This is an article from Bookboost Still, it presents powerful opportunities for building relationships and encouraging your guests to return. A more personalised guest experience Effective post-stay communication helps foster a deeper connection with guests.

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Guest Satisfaction Communication Presentation Article 109

Revenue Hub

OCTOBER 23, 2023

NB: This is an article from Revinate And that explosion has created a new world of data-driven hospitality, where the convergence of hotel marketer data, analytics , and guest expectations for personalized communications and service are redefining the way hotels connect with their guests.

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Les Roches

JANUARY 18, 2024

Effective corporate communication can make a huge difference to a firm’s overall success. This article will delve into the compelling world of corporate communication and examine how effectively leveraging it can unlock success. What is corporate communication?

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Communication Information Presentation Article 52

Revenue Hub

NOVEMBER 22, 2023

NB: This is an article from CartStack Subscribe to our weekly newsletter and stay up to date Not to mention the ever-present battle with online travel agencies (OTAs), which account for 49% of all online hotel bookings. With OTAs like Expedia and Booking.com spending upwards of $3.5 What is Hotel Marketing Automation?

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Marketing Article Book Presentation 109

Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

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Revenue Hub

OCTOBER 18, 2023

NB: This is an article from The Hotels Network , one of our Expert Partners Amidst the excitement and anticipation that surrounds these gatherings, one critical aspect is certain: the attendees will be in search of a place to stay. Let’s explore some ways you can seize the moment and turn local event traffic into increased direct revenue.

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Events Book Communication Reservations 109

InnQuest

FEBRUARY 3, 2023

Even without COVID-19, profitability in the hotel industry is still a significant concern due to factors like: Increased dependence on web-based travel agencies The growth of tough competition Rising customer demands Sit tight, for you will learn some of the essentials for upselling in hotels in this article! What is Upselling?

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Book Reservations Communication Pricing 220

Revenue Hub

NOVEMBER 29, 2022

When properly executed, email marketing for hotels opens a direct line of communication to past, present, and future guests, providing them timely, relevant information and offers – and increasing your direct bookings. NB: This is an article from Travelboom. Read rest of the article at Travelboom.

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Marketing Communication Article Book 98

Revenue Hub

AUGUST 29, 2023

NB: This is an article from Userguest , one of our Expert Partners Savvy hoteliers are tapping into the power of upselling and cross-selling techniques to unlock additional revenue streams and enhance the guest experience. Strategic Pre-Arrival Communication The guest journey begins before they even step foot in your hotel.

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Communication Book Article Reservations 93

Revenue Hub

JANUARY 31, 2023

NB: This is an article from berner+becker , one of our Expert Partners Due to their size and the amenities they offer to guests, lodging establishments are even more affected by the cost increase than consumers or private households. Price stability: Due to the openly communicated energy flat rate, the remaining prices can be kept stable.

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Pricing Communication Definition Presentation 98

Revenue Hub

AUGUST 14, 2024

NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But what if there was a way to reduce your dependence on OTAs while still driving high occupancy rates? Price Comparison Widget One of the biggest reasons guests turn to OTAs is to compare prices.

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Book Pricing Article Communication 108

Revenue Hub

MARCH 6, 2024

Start using AI faster : a simple document upload trains the chatbot answers about your hotel; Make communications more efficient: check grammar, adjust the tone and rewrite text for clarity using generative AI; Understand better what guests want to know: AI analyses conversations to suggest improvements to the information provided.

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Document Communication Information Article 106

Revenue Hub

JUNE 28, 2023

NB: This is an article from Cendyn , one of our Expert Partners Hotels that proactively embrace these trends and tailor their offerings accordingly position themselves as forward-thinking and customer-centric. What opportunity do these trends present for hoteliers? This presents hotels with opportunities to generate ancillary revenue.

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Revenue Hub

JULY 12, 2023

NB: This is an article from Bookboost Whether you are a small family hotel or a big hotel chain, you will benefit from communicating with your guests in a consistent way and via different channels. In this article, we will outline seven actionable steps to create a guest journey for the first time. All key aspects for revenue.

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Article Communication Presentation Book 98

Revenue Hub

FEBRUARY 16, 2024

Following the top email marketing trends for 2024 provides the latest techniques for engaging guests and getting the most out of your email communications. With nearly 90% of businesses communicating with customers via email, the content must be well executed to stand out amongst the crowd.

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Marketing Communication Article Presentation 108

Revenue Hub

JANUARY 9, 2023

NB: This is an article from guestcentric. Could Twitter actually present business opportunities for hotels in 2023 and beyond? Given the ability to communicate in real time, this was also my platform of choice to reach out to businesses for information or whenever I needed instant customer service.

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Communication Article Customer Service Accounting 98

Revenue Hub

NOVEMBER 2, 2023

NB: This is an article from The Hotels Network , one of our Expert Partners In the competitive realm of the hotel industry, navigating the Black Friday landscape requires more than just slashing prices. The day of frantic shopping, incredible deals, and unmatched excitement is on its way: Black Friday is just around the corner.

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Pricing Article Marketing Communication 109

Revenue Hub

OCTOBER 27, 2023

NB: This is an article from innQuest Chatbots have become an integral part of the hotel industry, reshaping the way hotels engage with their guests. Read full article at innQuest The post Evolution of Chatbots in the Hospitality Industry and Key Benefits appeared first on Revenue Hub.

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Reservations Article Blog Information 109

Revenue Hub

MARCH 2, 2023

NB: This is an article from Hotelchamp As a result, the variety of choices for travel consumers has increased significantly. We look at how they communicated it at every step of the journey through a 360-degree campaign. In 2022, 68% of travel and tourism sales were made online. What was the hotel’s goal?

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Book Travel and Tourism Communication Pricing 98

Revenue Hub

FEBRUARY 14, 2024

I have always been a huge fan of articles written by Alan Young, CEO of Puzzle Partner, but I was super happy to read his most recent article entitled Has the ‘New’ Service Culture Become the ‘No’ Service Culture? Do you also present core hospitality essentials that everyone is to live by, such as empathy and kindness?

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Training POS Systems Guest Services Definition 108

Revenue Hub

NOVEMBER 7, 2023

NB: This is an article from The Hotels Network , one of our Expert Partners Discounts, packages, membership benefits, and complimentary perks on direct channels have become industry norms. Read rest of the article at The Hotels Network The post Setting Your Hotel Apart: Innovative Direct Booking Perks appeared first on Revenue Hub.

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Book Article Catering Communication 108

STAAH

MAY 7, 2024

Before you realize it, the upcoming peak season will be here, presenting an opportunity to maximize your hotel’s occupancy with satisfied guests. Establishing a marketing database through guest sign-ups enables personalized communication. In this regard, having a solid marketing mix in place is crucial.

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Marketing Guest Satisfaction Banquet Operations Book 109

Revenue Hub

MAY 24, 2024

NB: This is an article from Oaky Subscribe to our weekly newsletter and stay up to date From highlighting the most crucial communication skills to master to revealing the most widely used upselling techniques in hospitality, continue reading to learn the ins and outs of effective front desk upselling.

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Reservations Article Pricing Information 109

Revenue Hub

FEBRUARY 7, 2023

NB: This is an article from innQuest An effective strategy that can help is to upsell additional services or products relevant to customers. Be sure to present these offers before the guest arrives. To evaluate if you can clinch the deal, communicate pre-stay emails on the day or up to a week before the guests’ predetermined arrival.

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Revenue Hub

APRIL 19, 2023

NB: This is an article from Hotelchamp Visiting on average 38 websites before making a booking, potential guests come across plenty of hotels that could satisfy their needs. We will look at how you can use consumer psychology to present information in a captivating way.

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Book Article Pricing Information 97

Revenue Hub

NOVEMBER 9, 2023

NB: This is an article from Topline Revenue , one of our Expert Partners Yet, group bookings present a unique challenge. Invest in Group Booking Software Invest in group booking software that automates tasks such as room allocations, invoicing, and communication. Happy booking!

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Book Pricing Guest Satisfaction Article 109

Revenue Hub

DECEMBER 1, 2023

NB: This is an article from APS (Above Property Services) Subscribe to our weekly newsletter and stay up to date In response to these challenges, the industry is turning towards innovative pricing strategies, with Attribute-Based Selling (ABS) (also known as Attribute-based Pricing) emerging as a notable trend.

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Pricing Guest Satisfaction Presentation Article 109

Revenue Hub

OCTOBER 14, 2022

NB: This is an article from Maestro. If you would like to hear more from leaders in the PMS space, register for the upcoming event – PMS: Does Your Hotel’s Heart Need a Bypass , an event conceived and presented by Revenue Hub and Jurrnee. Two-Way Communication. Read more articles from Maestro.

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Revenue Hub

AUGUST 2, 2023

NB: This is an article from Demand Calendar The fundamentals that have long served as the backbone of marketing strategies are now being redefined to meet the evolving demands of modern guests and the complexities of the digital world.

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Marketing Pricing Article Blog 98

Revenue Hub

APRIL 16, 2024

This article explores the imperative role of structured guest data in enhancing marketing strategies, improving operational efficiencies, and elevating guest experiences, ultimately driving increased revenue for hospitality businesses.

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Information Article Book Guest Satisfaction 108

Revenue Hub

JANUARY 25, 2024

3: Invest in digital – You can’t expect direct bookings if you are not ‘present’ and that means bidding on both your brand name and generic search terms. Segment it and communicate! I promise… Read more articles from Right Revenue The post Ten Tips to Help Win Back Business from OTAs appeared first on Revenue Hub.

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Book Article Communication Presentation 109

7 Shifts

NOVEMBER 15, 2024

In this article: How do you handle inventory management to keep the bar always adequately stocked? They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error. Feedback and open communication are also key.

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