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The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.
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From cooking techniques to customerservice interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customerservice.
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In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws.
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Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff.
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In this article, we’ll go over the skills that you will need to be successful in restaurant management. Customerservice and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant. You will also need to learn interpersonal skills and social skills.
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