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Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is.
General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day.
The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Robotics – A recent BostInno article included this video of Alfred the Robot making salads at BONAPITA, a fast-casual Mediterranean restaurant in West Roxbury, MA.
It touches almost every aspect of the business: guest experience, back-of-house operations, loyalty program, marketing, in-room technologies, and revenue,’ explains Scott Samuels, CEO and Founder of Horizon Hospitality Associates…” “…Increasingly, guests are thinking about rest and relaxation when planning trips.
Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. During the pandemic, we implemented a whole-house tip pool and instituted an internal $15 minimum wage.
In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Additionally, restaurants will experience a significant shift in technology and customer service.
Wellness is at the forefront in 2023, both as a back-of-house means to retain talent and for the front of house as a way to support higher rates or grow ancillary spend. For this article, the focus is on the latter of these two as our thesis is that wellness as a profit center will come to rival the rooms ledger for many brands.
For example, a CBS MoneyWatch article from June of this year cited several well-known fast-casual brands' move to boost prices as much as 4 percent to help offset higher labor and other costs. More recent price increases have nearly doubled this number.
In this article, we offer suggestions for creating a guest laundry that attracts guests and satisfies their need for clean clothes during their stay. Does your hotel/resort offer a beautiful and modern guest laundry?
Restaurant owners have, for months now, been quoted in articles and TV news hits decrying the ongoing labor shortage, blaming the enhanced unemployment benefits enacted during the pandemic for disincentivizing returning to work.
There are millions of hungry diners missing the taste of their favorite restaurant’s food right now, and in this article, we’ll explain how to get your food to them safely and efficiently in the coming weeks. Keep in-house deliveries in one section, Grubhub, in another, etc., Don’t worry–we’re here to help.
By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Mark Roberts and David Ritter contributed to this article.
I remember reading an article on RestaurantOwner.com that said just because a restaurant is busy doesn’t mean it’s profitable. What do you use for back of house? Once that happened, a wealth of news appearances began flowing in. Incorporating video and audio storytelling into our toolbox has opened up even more opportunities.
The pink and blue horse illustration at the top of this article is not clickbait. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation.
The following article explores restaurant POS monitoring systems, their features, and the top POS systems for automating restaurant management. Toast POS Toast is a highly-rated restaurant POS monitoring system that integrates front-of-house and back-of-house operations.
NB: This is an article from Craftable Subscribe to our weekly newsletter and stay up to date Optimizing back-of-house processes like procurement and using data to manage current inventory and help predict future trends can help operators control purchase orders, reduce financial risks and anticipate and adjust to future needs based on past trends.
In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Turnover creates more than just financial repercussions.
The following article provides an in-depth look at the diverse restaurant POS system features, exploring how these advanced technologies reshape the way restaurants manage their operations. In fact, research indicates that cash and mobile payments are among the most popular choices for Indian consumers when dining out.
Waist aprons might offer your servers an easy place to store a notepad, but your back-of-house staff will benefit from bib aprons or four-way aprons. Venus delivers aprons that last Trust Venus Group to supply your restaurant or industrial launderer clients with quality aprons suitable for front- and back-of-house responsibilities.
NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date Today’s travelers move between OTAs, social media platforms, and direct booking websites, expecting a consistent experience across all channels. Fast forward to today, and the hospitality world demands a PMS that can juggle more than just bookings.
This article explores which industries benefit from custom restaurant POS, the types of POS systems, and the steps to developing a tailored restaurant POS. As we look ahead, the demand for feature-rich, flexible solutions is only set to increase. The mobile POS payments market alone is projected to reach 427.80
This article offers five effective ways of how restaurateurs can raise the spirits of their staff, boost employee morale, and keep up profits. Include this information in an employee handbook or post it in the back-of-house, where employees can refer to it, in case of misunderstandings regarding obligations.
The following article covers the functions and benefits of the CAKE POS system as well as the features of restaurant billing and operations. Order Queue Management The CAKE Kitchen Display System enhances coordination between bartenders and the back-of-house team by monitoring and managing orders with a simplified queue system.
This article will arm you with ideas for restaurant employee contests. Back of house employees may have their choice of station or have the privilege of not having to cut fries for a shift. With an average cost of $3,500 when an employee leaves, it’s something restaurateurs can’t afford. for some of their favorites.
NB : This is an article from Infor Subscribe to our weekly newsletter and stay up to date The good news is that the outlook remains promising, with recent Expedia data revealing that almost half of people prioritize travel more now than they did pre-pandemic, and nearly 80% plan to embark on leisure travel into 2024.
The article below explores the benefits of integrating a restaurant POS system with online ordering, highlighting popular POS systems that connect with online food ordering platforms. Thats a huge chunk of revenue waiting to be captured. If your POS system isnt integrated with online ordering, youre missing out on a massive opportunity.
In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. . Find the new article here.
About the Hazelton Hotel The two of us have often mentioned in past articles that we’re both from Toronto, so it’s with tremendous pride that we get to fawn over an example of the Great White North leading the way in worldwide hospitality.
In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws.
What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast.
It makes total sense if you're reading this article and thinking to yourself, “how can I manage all of these requirements and still get some sleep at night?”. You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager.
What kind of software suits best for your restaurant and what you should take into consideration when buying a restaurant software is what this article will help you understand better. . We are here to answer all the questions you could possibly have in this complete guide to restaurant management software.
The article below explores key features of restaurant POS systems, comparing top options like ere4u and LimeTray, along with their pricing factors. This cuts down on confusion, speeds up order fulfillment, and improves communication between front-of-house and back-of-house staff.
Since reopening under Florida state guidelines on May 13, Cafe Boulud Palm Beach, which is located in the Brazilian Court Hotel, has seen business in its main dining room jump back to the same level as it was this time last year. The restaurant seats about 120, and half of the tables are outside.
No Us Without You is a Los Angeles nonprofit that provides food security for some 1,500 families of undocumented back-of-house workers who have lost work due to the pandemic. Some workers, faced with the health risk, have decided their best bet is to leave the industry entirely.
Without IoT, implementing AI in the back-of-house processes would be impossible. This article was originally published in the ET HOSPITALITY WORLD on August 4, 2021. . Find the new article here. IoT works in conjunction with AI and cloud-based technologies.
Google the restaurant’s name and read as many articles that have featured the restaurant as you can. Casual restaurant interviews A more laid-back restaurant doesn’t mean laid-back interview preparation. Office setting, front of house, or back of house? Keep it clean, comfortable, and professional.
For example, if your kitchen sees diminishing marginal returns when there are more than six cooks in there, you might not need too many back-of-house employees on-call for a given shift. On-call scheduling must factor in the needs of the restaurant with the roles your staff performs.
This article covers the list of fast-food restaurant equipment needed for opening a fast-food restaurant chain. Operational equipment such as a Kitchen Display System(KDS) provides access to the back of house staff in real-time, without any confusion. Kitchen Display System (KDS).
Software used by restaurants and cafes all over the world can be divided into two main categories: guest-facing software and back-of-house software. In this article, we’re going to look at the most commonly used software that are part of these two categories and the most popular names in these domains as well.
This article will delve into the essentials of mastering restaurant SOPs, offering checklists to benefit every aspect of your operation, including front-of-house and back-of-house prep, kitchen operations, and employee training. What Is Standard Operation Procedure (SOP)?
In this article, we’ll discuss some of the most common features of restaurant POS systems, and then provide some examples of the top POS systems available. Kitchen Communication Efficient communication between the front-of-house and back-of-house is crucial for maintaining a smooth workflow.
The importance of an incident follow-up Guests expect their opinions and issues to be heard and addressed, now more than ever with the prevalence of online reviews.
The focus is on delivering exceptional customer service and maximizing profits. Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues.
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