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We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.
Ashley Kirkland, NCIDQ, Director of Interior Architecture, GrizForm Design Architects. Specifically, technology and digitization has been coming to the front of house. Ashley Kirkland, NCIDQ, Director of Interior Architecture, GrizForm Design Architects.
We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. Consequently, restaurants can easily be staffed 24 hours a day with limited additional cost.
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If your hotel is surrounded by the iconic architecture, your hotel should feel the same, be it sweeping high ceilings or intricately woven corridors. Some organisations will separate friends as they will chat, but in a front-of-house environment, especially on the front desk, a strong rapport between colleagues will draw customers in.
I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. Sound, heat, and architectural changes make things more comfortable for workers. There is also the cost.
The groups behind Safety First plan to release more front of house guidance soon. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. Core Architecture + Design. based architecture firm Core offers operational advice for logistical challenges.
The groups behind Safety First plan to release more front of house guidance soon. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. Core Architecture + Design. based architecture firm Core offers operational advice for logistical challenges.
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