Architecture Communication Health & Safety 
Modern Restaurant Management
MAY 12, 2020
Contactless Order & Pay can be accessed by guests in three ways without the need to download an app: scanning a QR code, near-field communication (NFC), or visiting a URL on any mobile device. “Sixty percent of customer care communications are now happening outside of normal business hours.
Modern Restaurant Management
SEPTEMBER 15, 2020
.” As a result of the pandemic, restaurants have been forced to prioritize digital orders in order to stay afloat as regulations prevent them from fully reopening in the interest of guest safety. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers.
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