Modern Restaurant Management

MARCH 25, 2025

Most will flounder without mentorship, training, and structured support. Many restaurants invest heavily in GM training but fail to continue development after MUL promotion. Multi-unit success requires striking a balance between empowerment and accountability. Setting clear expectations and holding GMs accountable for results.

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Training Accounting Scheduling Presentation 110

Modern Restaurant Management

DECEMBER 16, 2024

Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture. Scheduling Training : Plan mandatory training for harassment prevention, safety, or customer service if required by law or beneficial for your operations.

Scheduling 179

Scheduling Training Communication Budgeting 179

Hospitality Magazine

FEBRUARY 10, 2025

It] meant that all the chefs knew their responsibilities and what was expected of them, junior chefs knew that they would be held accountable but senior chefs knew that it was their responsibility to train and mentor the team below them so that everyone had a pathway to progress in the business.

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Accounting Communication Training Magazine 200

Hospitality Magazine

NOVEMBER 6, 2024

The NICI offers apprenticeship training and industry experience for aspiring Indigenous chefs in Australia’s top restaurants across Sydney, Melbourne, and South East Queensland. So we take all those things into account,” says Lovett. Because he’s been trained.” Geography is also a big part of where we place people.

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Training Accounting Magazine 130

Modern Restaurant Management

JANUARY 28, 2025

Managers create the structure and accountability needed to maintain order and achieve short-term goals. When James committed to strengthening his management skills—implementing systems, tools, and training—his district and vision scaled with ease. Lead by Example : Model integrity, accountability, and enthusiasm.

Accounting 168

Accounting Scheduling Training 168

Revenue Hub

NOVEMBER 25, 2024

1 Excuse – It’s the accounting department’s responsibility. Yes, accounting is responsible for maintaining the books, the assets and the liabilities and ensuring the health of the financial machine, but it’s your responsibility to make sure your departmental costs are in-line. #2 4 Excuse – No one is training me.

Accounting 109

Accounting Article Training Book 109

Modern Restaurant Management

FEBRUARY 21, 2025

This kind of dialogue will not only help you gauge their readiness but also build stronger partnerships based on mutual accountability. Resources and training materials are available to make this process easier and ensure everyone is aligned. Are they employing systems that ensure their data is interoperable?

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Document Information Accounting Training 209

Modern Restaurant Management

APRIL 22, 2024

The first is account takeover (ATO), which allows fraudsters to gain unauthorized access to accounts with stored funds, change the password, sell the account or use the account’s funds themselves. Fraudsters can also create multiple accounts and add funds to them using stolen payment methods.

Accounting 203

Accounting Training Pricing Magazine 203

Modern Restaurant Management

SEPTEMBER 8, 2023

Trust is built when company leaders demonstrate a strong commitment to food safety and provide the necessary resources – including training, tools, equipment, and support – to ensure compliance with regulations and best practices. All employees should understand and embrace their responsibility in ensuring food safety.

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Communication Training Accounting Information 208

Hotelogix

FEBRUARY 17, 2025

  This includes recruitment and training costs and the loss of productivity during the transition period. Training and leadership development opportunities along with a transparent career progression plan can help them stay longer in the organization since they see a future within it.

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Scheduling Training Housekeeping Communication 100

Hotel Owner

JUNE 26, 2023

Depending on their job role, there are a mix of mandatory and recommended training options. Additional learning includes podcasts and personal development e-learning courses – giving employees training resources that are easily accessible via mobile phone apps and online. Why was The Academy created? What’s the mission behind it?

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Training Accounting Presentation 111

Modern Restaurant Management

DECEMBER 23, 2024

This not only improves your customer experience but also reinforces a culture of accountability and excellence within your restaurant. Train your staff to ask for reviews in the right way If you’re not actively asking for reviews, you’re missing out.

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Training Accounting Information Marketing 123

Modern Restaurant Management

DECEMBER 27, 2022

Boost Workplace Accountability. Organizations will need to prioritize broader social accountability, which includes hiring a diverse workforce to ensure your staff is representative of your increasingly diverse customer base. Train Differently (and Better) than Ever Before. But what if you thought about training differently?

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Training Budgeting Accounting Pricing 226

Modern Restaurant Management

AUGUST 28, 2024

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. The Chipotle example underscores the immense power of social media in holding brands accountable.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

Modern Restaurant Management

SEPTEMBER 1, 2023

Inventory also has major implications in the accounting process since the amount of product on hand represents a large part of the overall budget. Whenever a restaurant acquires, counts, transfers, or wastes inventory, it must be entered as a journal entry into the accounting general ledger. Always date and label everything.

Accounting 180

Accounting Training Scheduling Information 180

Modern Restaurant Management

JULY 23, 2024

Accounting for any other stipulations outlined in local labor laws. For example, a manager in a jurisdiction with a curfew for teens under 18 would need to account for that when scheduling employees, while a manager at the same franchise in a different city might not.

Scheduling 203

Scheduling Accounting Training Front of House 203

Modern Restaurant Management

NOVEMBER 8, 2022

Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. Some enterprises may not have a formal training program; instead, they may require the new employee to shadow a more experienced colleague. Exhaustion from overwork. While retail workers comprise nine percent of the U.S.

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Training Server Accounting Marketing 201

Modern Restaurant Management

OCTOBER 1, 2021

This is why it is important to train your staff about proper unloading techniques, including placing newer shipments behind or below older ones. Focus on Training. One of the pillars of your inventory management should be training everyone on your staff to follow the protocols. Plan for Emergencies.

Training 197

Training Back of House Customer Service Accounting 197

Hotelogix

DECEMBER 17, 2024

Increased Costs: Elevated chargeback rates trigger higher transaction fees from payment processors, and in severe cases, suspension of merchant accounts. Train Your Staff to Prevent Chargebacks Your hotel staff plays a crucial role in preventing chargebacks. Proper training ensures they follow best practices during guest interactions.

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Document Communication Book Reservations 100

Modern Restaurant Management

APRIL 15, 2020

Accounts Payable Automation. Accounts payable automation has been around for a long time in other industries, but only recently technologies like Optical Character Recognition (OCR) , smart process automation, and API integrations have been applied to specifically meet the needs of restaurant owners.

Scheduling 220

Scheduling Accounting Communication Training 220

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

Sanitation 197

Sanitation Training Information Communication 197

7 Shifts

NOVEMBER 24, 2024

It’s a widely used tool since most people have Gmail accounts so there’s less barrier to collecting feedback. Train your restaurant staff to remind customers to give their feedback as well as submit the comment cards right away to the one in charge. Google Forms is a free app that lets you create surveys.

Marketing 148

Marketing Information Pricing Training 148

Revenue Hub

MARCH 13, 2025

NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These include analyzing existing processes, efficiently utilizing data, involving and training employees, and addressing data protection and transparency.

Guest Satisfaction 64

Guest Satisfaction Training Article Accounting 64

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. To increase order accuracy, your restaurant should: Prioritize training. When restaurants are short-staffed, training may become an afterthought, as other high-priority tasks loom. Even when things are hectic, training must remain a priority.

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Training Communication Customer Service Accounting 225

Modern Restaurant Management

JUNE 26, 2020

As an experienced financial specialist with a focus on accounting solutions for the restaurant and hospitality industry, I am counseling my clients on financial strategies that will identify their immediate needs for reopening as well as creating a roadmap for long-term financial stability. It will take time and patience is key.

Budgeting 180

Budgeting Accounting Front of House Customer Service 180

Modern Restaurant Management

MARCH 20, 2020

The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web.

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Server Training Definition Information 216

Revenue Hub

JANUARY 24, 2025

Were talking about the kind of moves thatll have your competitors scratching their heads and your accountant doing a happy dance. Dont Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. This can entice guests to book at a higher rate while also increasing your overall revenue.

Pricing 108

Pricing Article Marketing Book 108

Modern Restaurant Management

AUGUST 24, 2022

With proper training and employee manuals in place, these roles do not need to be filled in-house. Accounting. Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Customer Service.

Accounting 180

Accounting Customer Service Marketing Reservations 180

Modern Restaurant Management

SEPTEMBER 7, 2022

Menu engineering, particularly for enterprise restaurant brands, has to take into account myriad details, from supplier pricing in different regions to regional menu item preferences to rapidly changing food costs.However, menu engineering doesn’t have to be a task you dread. Reinforce Employee Training.

Training 196

Training Pricing Information Scheduling 196

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. Invest in hotel front desk staff Training: Keep your front desk team sharp with ongoing training in customer service and product knowledge.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery?

Sanitation 186

Sanitation Scheduling Training Front of House 186

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. Accountability – Confirming compliance with new policies and procedures is just as important as cleaning regularly and diligently. Cleaning the Right Way. Teaching Core Values and Processes.

Training 179

Training Front of House Sanitation Back of House 179

Modern Restaurant Management

JULY 18, 2024

Train, Teach, Mentor A great restaurant manager is also a great teacher and mentor. By investing time in training service techniques and developing their team, managers not only improve the skills of their employees but also build a supportive environment where team members feel valued and empowered to grow.

Communication 189

Communication Accounting Training Information 189

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Take note that this is the net profit margin for bars, meaning it takes into account all of your expenses and is the true bottom line that shows how much money your bar is actually making.

Portion Control 78

Portion Control Pricing Training Scheduling 78

Modern Restaurant Management

AUGUST 7, 2020

This is a firsthand account from Meson's President Felipe Perez Grajales on how the company responded to COVID-19. We knew we had to keep calm, but act quickly, and that's exactly what we did – getting the right PPE and training for our team. When COVID hit in March, we felt the impact first in the U.S.

Accounting 189

Accounting Training 189

Modern Restaurant Management

MARCH 22, 2024

Train your team. Employees must be Recall Ready, so train them about the process, explain what must occur, and instruct them to work swiftly, properly, and calmly in a recall situation. Have a system in place to record what has been pulled and ensure all recalled products are accounted for, and none remain in walk-ins, prep areas, etc.

Communication 188

Communication Training Information Budgeting 188

Hotel Business

JANUARY 17, 2025

The top four accountsHavenHouse, Arcadian Infracom, Crisis Prevention Institute and the Train Shedaccounted for almost 9% of the total, with nearly 11% of events from SMERF instead of corporate accounts. No single event explained the large growth numbers for St. Louis averaged 2,112 total sq. with an estimated group size of 97.

Marketing 59

Marketing Events Training Accounting 59