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It’s Time to Redefine Restaurant Accountability Culture

Modern Restaurant Management

When someone mentions “accountability,” do you have a visceral reaction? For many, the mere mention of accountability in meetings or performance reviews feels like a reprimand. ” But what if accountability didn’t feel so harsh and instead inspired pride and ownership? A hard line.

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Improving Restaurant Employee Accountability

Modern Restaurant Management

Owners and managers can struggle with keeping their teams accountable and up the standards they expect. The tone you set from the interview and throughout training will dictate the level of dedication your new hire provides. The employee onboarding schedule should have crystal clear milestones for training and performance.

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Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78
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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. Equally devastating are failures to properly configure online servers. In fact, global research and advisory firm Gartner Inc.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Can you provide an example of how you’ve improved employee performance through training? For example, they might talk about a disagreement between a server and a chef regarding food preparation times. Can you provide an example of how you’ve improved employee performance through training?

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Restaurant Market Research: Ultimate Guide to Market Analysis

7 Shifts

It’s a widely used tool since most people have Gmail accounts so there’s less barrier to collecting feedback. Train your restaurant staff to remind customers to give their feedback as well as submit the comment cards right away to the one in charge. Google Forms is a free app that lets you create surveys.

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The Next Generation of the Dining Experience

Modern Restaurant Management

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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