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It’s Time to Redefine Restaurant Accountability Culture

Modern Restaurant Management

When someone mentions “accountability,” do you have a visceral reaction? For many, the mere mention of accountability in meetings or performance reviews feels like a reprimand. ” But what if accountability didn’t feel so harsh and instead inspired pride and ownership? A hard line.

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Improving Restaurant Employee Accountability

Modern Restaurant Management

Owners and managers can struggle with keeping their teams accountable and up the standards they expect. Superstars are looking for a challenge and will often set a high standard of team accountability for the rest of the staff if you keep them engaged. This puts accountability measures on autopilot. Here are some ways to do so.

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Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78
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The Next Generation of the Dining Experience

Modern Restaurant Management

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

Server 197
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Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

7 Shifts

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What strategies do you use to communicate with servers effectively to manage seating flow?

Server 78
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How to Fight Inflation

Modern Restaurant Management

Bussers can be informed in real-time when the table needs to be cleaned and servers can be kept up to date on all of their table’s statuses. Perhaps you could revisit your menu and retrain your servers to promote high-profit items. You can speed up tables and free up your employees’ time.

Server 197
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Why Manual Workforce Management Processes Should be a Thing of the Past for Restaurant Owners

Modern Restaurant Management

They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. The same is possible if a restaurant’s servers are too busy to tend to their tables due to high traffic.