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Compliance training as a cornerstone of culture in hospitality

Hospitality Magazine

This year, the Australian hospitality industry has seen a renewed focus on the importance of compliance training and employee well-being. Why ticking the box isn’t enough Traditional, tick-box compliance training often falls short. Want to learn more about Allara Global’s compliance training? Click here.

Training 242
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Fighting Fast Food Fraud

Modern Restaurant Management

To learn what restaurants need to know to better protect themselves from fraud, Modern Restaurant Manangement (MRM) magazine reached out to Doriel Abrahams , Principal Technologist at Forter. Fraudsters can also create multiple accounts and add funds to them using stolen payment methods. Why is fast food fraud on the rise?

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

They will create multiple fake accounts in bulk and then sell them to those looking for a discount on food. One of the most complex is what we call “collusion” In this fraud scheme, bad actors use different account types to simulate a legitimate order. But it doesn’t stop there.

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. The Chipotle example underscores the immense power of social media in holding brands accountable.

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This Week’s Comings & Goings

Lodging Magazine

Hotel Equities announced two promotions in finance and accounting. Hyangsoon Ha has been promoted to expand her role as vice president of finance and accounting, and Suzanne Heller has been promoted to vice president of accounting. Billups brings experience in corporate sales, general management, and training to the company.

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Ex-burger operator penalised after failing to back-pay apprentice

Hospitality Magazine

A Fair Work Inspector issued the notice back in October 2022 after finding the company had failed to pay the worker wages for time spent attending registered training as part of their apprenticeship. This case is a reminder that apprentices must be paid for time spent attending registered training,” said Fair Work Ombudsman Anna Booth.

Training 130
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What Restaurant Employees Want

Modern Restaurant Management

Team members are seeking more of the benefits typically associated with 9-5 jobs, like health insurance, paid sick days, vacation and retirement accounts. Service professionals prefer shorter, more condensed training so that they can start the job more quickly.

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