Revenue Hub

APRIL 3, 2024

The first reason why it may not be entirely beneficial for hotels to prioritize direct bookings over online travel agencies (OTAs) is that OTAs can provide the visibility needed, especially when it’s most crucial. Consider low-season periods when hotel supply exceeds demand; what do you need most? Naturally, it would be Hotel B.

Reservations 109

Reservations Book Document Article 109

Revenue Hub

JUNE 25, 2024

If you are not yet convinced, here are three ways that a hotel marketing strategy contributes to your revenue optimisation: Capturing guests and driving direct bookings The travelers are not flipping through brochures or relying solely on travel agents anymore. This presents a key opportunity for your hotel.

Reservations 101

Reservations Marketing Book Accounting 101

STAAH

FEBRUARY 12, 2025

With the Oracle Hospitality Integration Platform (OHIP), hotels can smoothly connect to OPERA PMS, much like a conductor guiding musicians with precision. Contact your OHIP Account Manager or Sales Representative to express interest in connecting with STAAH.

Reservations 105

Reservations Maintenance Document Accounting 105

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  This streamlined process enhances guest satisfaction and encourages more bookings.

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Reservations Book Information Guest Satisfaction 100

Hotelogix

FEBRUARY 4, 2024

As a small hotel owner, you likely have a lot on your plate already. One way to make your job easier is to Implement hotel management software. In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. To be very precise - a cloud-based one.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotelogix

NOVEMBER 28, 2024

With their combination of space, flexibility, and cost-effectiveness, serviced apartments are a smart alternative to traditional hotels, especially for longer visits.  Serviced apartments are fully furnished spaces that combine the comforts of home with hotel-like services.   What are Serviced Apartments?

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Marketing Blog Information Reservations 130

Hotelogix

FEBRUARY 17, 2025

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? With the hotel industry in the USA valued at $114.7

Book 100

Book Pricing Marketing Accounting 100

Revenue Hub

JULY 19, 2024

In fact, it may be the largest account your hotel can go after, particularly if you are a focused service property. Imagine what losing one of your top accounts would look like. With front desk reservation inquiries, if you lose one, you are still booking hundreds of thousands of dollars more in incremental room revenues….yes,

Reservations 109

Reservations Accounting Training Article 109

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 In Bullingham’s words, hotels need to be more like Selfridges.

Concierge 312

Concierge Book Marketing Information 312

Hotelogix

JUNE 28, 2024

The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost.   Why Should Hotels Have Clear Cancellation Policies?  

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Reservations Book Demo Accounting 130

Hotelogix

NOVEMBER 12, 2023

Call them hotel reports or hotel management system reports, they help you gain insights on your hotel business so that you can make data-driven decisions. However, without a hotel property management system, it would be next to impossible to extract those reports manually.

Property Management 147

Property Management Reservations Book Accounting 147

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

AUGUST 21, 2024

Night Audit in Hotel Front Office is a significant part of a hotel's accounting process. This process records, reviews, and collates all the hotel's financial activities in one day and posts them on appropriate account heads. What is Night Auditing in the Hotel Industry?

Accounting 130

Accounting Property Management Demo Book 130

eZee Absolute

NOVEMBER 11, 2024

As hotels welcome guests from diverse backgrounds, the risks of fraudulent activities continue to increase. Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. Plus, we’ve listed some of the best fraud prevention strategies you can leverage to protect your hotel business.

Information 59

Information Reservations Guest Satisfaction Book 59

Hotelogix

OCTOBER 30, 2024

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

SiteMinder

MARCH 23, 2025

Bangkok, Thailand Thailands Songkran festival has cemented itself as a drawcard for international travellers, with overseas guests now accounting for 86% of scheduled hotel check-ins between 10-17 April. Additionally, stays at Thailands hotels during Songkran week have extended by 7.3% year-on-year from 2.41 nights to 2.59

Book 52

Book Travel and Tourism Scheduling Reservations 52

Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System. In fact, today, when we say digitization of hotel operations, it indicates the adoption of the Hotel PMS System. You are right. Stay tuned. 

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Server Housekeeping Accounting Book 130

Hotelogix

OCTOBER 18, 2023

In this context, hotel management software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotel management software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality. What is hotel management software?

Housekeeping 130

Housekeeping Reservations Server Accounting 130

Hotelogix

OCTOBER 24, 2024

But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. It automates and streamlines hotel operations across all the departments. A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc.

Book 130

Book Server Reservations Property Management 130

Revenue Hub

OCTOBER 8, 2024

Online Travel Agency (OTA) partnerships are an essential part of most hotels’ business mix, with OTA bookings sometimes accounting for half of all transient reservations. Without such procedures, hotels become vulnerable to revenue losses. This is where OTA revenue recovery audits come in.

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Reservations Accounting Book Article 106

Hospitality Net

SEPTEMBER 9, 2024

Berlin, Germany – Hotel bookings during Oktoberfest are pouring into Munich and are set to account for 32% of the host city’s reservations this autumn.

Book 97

Book Reservations Accounting 97

Revenue Hub

SEPTEMBER 22, 2023

Hotel overbooking is a common practice in the hospitality industry, where hotels accept more reservations than the actual number of available rooms. NB: This is an article from Agilysys While overbooking allows hotels to maximize revenue and occupancy rates, it can also lead to challenges and potential guest dissatisfaction.

Guest Satisfaction 108

Guest Satisfaction Reservations Communication Article 108

Revenue Hub

APRIL 29, 2024

If you own a hotel, you most likely have listings with several online travel agencies (OTAs), such as TripAdvisor, Airbnb, and Expedia. Channel Manager for hotel software manages the real-time, safe, and secure online distribution of your hotel’s rooms. As a result, hotels may oversee these channels from a single location.

Reservations 109

Reservations Book Article Information 109

Revenue Hub

MAY 17, 2024

NB: This is an article from eZee Absolute Subscribe to our weekly newsletter and stay up to date Credit card fraud happens when someone uses another person’s credit card information without their permission to make purchases or reservations. It is the first line of defence against a hotel credit card fraud.

Reservations 109

Reservations Accounting Document Article 109

SiteMinder

APRIL 25, 2024

Barcelona, Spain – Spanish hotel bookings have jumped 34% ahead of the upcoming Labor Day holiday, compared to the same period last year. This is according to the latest figures from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. more than the same time last year (€206).

Book 105

Book Reservations Accounting Information 105

Revenue Hub

APRIL 19, 2024

A hotel Customer Relationship Management (CRM) is intended to seemlessly manage and improve guest relationships and how your hotel provides stellar customer experiences ultimately to improve profitability. For your hotel, your CRM software tools become a way to implement a customer focused strategy.

Information 109

Information Guest Satisfaction Catering Document 109

Hotel Business

JULY 9, 2024

From service robots to software that enables hotels to run more efficiently, here are some of them. OpenSpace provides algorithm-based pricing for meetings and events, including weddings, incentives and conferences, enabling hotels to dynamically yield all function spaces, including external spaces such as gardens.

Accounting 104

Accounting Concierge Communication Book 104

HotelREZ

MARCH 18, 2025

London, UK – 17 March 2025 HotelREZ Hotels & Resorts, one of the worlds leading hotel representation companies, has continued its double-digit growth in the past 12-months. 2024 saw growth in the corporate market which sustained strong booking performance for our hotel members.

Book 52

Book Marketing Reservations Accounting 52

Hospitality Net

JUNE 23, 2023

New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings. percent this same time last year.

Travel and Tourism 103

Travel and Tourism Book Reservations Accounting 103

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.   Rate/revenue management A large hotel with 200+ rooms will have multiple room types. It will lead to revenue leakage.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

APRIL 19, 2024

In the realm of boosting direct bookings, numerous hotels find themselves constrained by a finite set of strategies. This is where hotel metasearch becomes so important, particularly for independent hoteliers. The above only accounts for one fraction of the space that metasearch systems encompass.

Marketing 109

Marketing Book Article Reservations 109

Hotel Business

APRIL 17, 2024

The global distribution system (GDS) continues to perform for independent accommodation providers with reservations up 34.5% on 2019 pre-pandemic levels, according to the Independent Accommodation Insights Report from HotelREZ Hotels & Resorts. Channel Connect reservations increased 39.5% in the past year and up 4.2%

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Book Reservations Procurement Accounting 111

Modern Restaurant Management

FEBRUARY 4, 2022

One latest trend that the hotel industry has to catch up with is the rise of vegan cuisine. Lack of urgency in delivery as the driver has limited accountability to the restaurant. In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location.

Reservations 218

Reservations Definition POS Systems Customer Service 218

Hotel Business

DECEMBER 13, 2023

Choice Hotels International Inc. has completed the integration of the Radisson Hotels Americas business, transitioning nearly 600 hotels to Choice’s franchise success system and digital platforms. The milestone comes 16 months after Choice acquired the Radisson Hotels Americas brands in August 2022. increase in ADR.

Book 111

Book Accounting Scheduling Reservations 111

Revenue Hub

SEPTEMBER 5, 2023

In the intricate dance of revenue management , one of the most critical aspects is hotel room inventory management. NB: This is an article from BEONx , one of our Expert Partners Effective management of room inventory can make or break a hotel’s reputation and bottom line.

Pricing 109

Pricing Reservations Training Article 109

Revenue Hub

SEPTEMBER 16, 2024

In fact, the average independent hotel is listed on 5 to 7 different channels. NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date Today’s guests demand instant availability and pricing, whether on Google, Online Travel Agents (OTAs) like Expedia, or your independent hotel’s own website.

Pricing 104

Pricing Reservations Book Article 104

Serviced Apartments

OCTOBER 3, 2023

US: Lodging consultancy The Highland Group in partnership with hotel data analytics company Kalibri Labs have released a report on extended-stay revenues in hotels. Extended-stay room revenues are generally higher in traditional hotels than in extended-stay hotels, sitting at around 21 per cent more. million and 72.2

Reservations 105

Reservations Accounting Book Marketing 105