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Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests.
In today’s rapidly evolving hospitality landscape, choosing the right Point of Sale (POS) system is more crucial than ever for hotels. Recent market research indicates that the global hotel POS terminal market is set to reach a staggering $4.8 What Is a Hotel POS System? What Is a Hotel POS System?
Why smart housekeeping is the backbone of guest satisfaction—and how a PMS can help small hotels run it like a charm In the world of hospitality, housekeeping isn’t just a function—it’s a silent ambassador of your hotel’s brand. Typical Housekeeping Duties in Small Hotels 1.
NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These are some of the most common myths that keep hotels from harnessing the full power of their data. Let’s dive in and discover how dispelling these myths can unlock untapped opportunities for growth and excellence in your hotel.
What is Hotel PMS? A HotelPropertyManagement System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.
Call them hotel reports or hotelmanagement system reports, they help you gain insights on your hotel business so that you can make data-driven decisions. However, without a hotelpropertymanagement system, it would be next to impossible to extract those reports manually.
As a hotel owner you’ve navigated the chaos of permits, watched the first brick get laid, and seen your vision take shape room by room. From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. But once everything is ready, the focus shifts.
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Stayntouch, a global leader in cloud hotelpropertymanagement systems (PMS) and guest-centric technology, today announced an expanding partnership with Omniboost, an innovative integration provider connecting PMS systems with leading accounting, point-of-sale (POS), and other hospitality platforms.
But what if I told you there’s a better way to understand the true earning potential of your hotel? Enter EBITDAR —a lesser-known but highly effective financial metric that provides a clearer picture of a hotel's operational performance. And Why Should Hotels Care?) And Why Should Hotels Care?)
Stayntouch, a global leader in cloud hotelpropertymanagement systems (PMS) and guest-centric technologies, has partnered with Owner Relations, a leading provider of accounting solutions for fractional and whole-ownership condominium hotels, to deliver a seamless integration to the Stoweflake Mountain Resort & Spa, a premier Vermont luxury resort (..)
A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels.
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Food festivals are your friend, expected to account for $560.3 But hotels can also offer this convenience. With WebRezPro PropertyManagement System, hotels can combine multiple rooms and sell them as a single “virtual” unit. The more people in the party, the higher chance of allergies and intolerances.
A PMS integration connects your propertymanagement system (PMS) with other tools and systems to streamline operations and ensure seamless collaboration.
Typically referring to email, a unified inbox brings different accounts together so you can easily see where you have new messages and switch between accounts to send responses. Table of contents Why is it important for propertymanagement to have a unified inbox?
Night Audit in Hotel Front Office is a significant part of a hotel's accounting process. This process records, reviews, and collates all the hotel's financial activities in one day and posts them on appropriate account heads. What is Night Auditing in the Hotel Industry?
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With their combination of space, flexibility, and cost-effectiveness, serviced apartments are a smart alternative to traditional hotels, especially for longer visits. Serviced apartments are fully furnished spaces that combine the comforts of home with hotel-like services. What are Serviced Apartments?
The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.
Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. But is the booking system with google calendar the right choice for your hotel business ? Let's Break It Down Google Calendar helps you manage time and schedule tasks.
But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. It is a software application that helps you manage your daily operations. It automates and streamlines hotel operations across all the departments.
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. Furthermore, we will provide examples of successful yield management strategies and offer tips on how to implement them in your hotel.
Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the HotelPropertyManagement System, also called the Hotel PMS System. In fact, today, when we say digitization of hotel operations, it indicates the adoption of the Hotel PMS System. Stay tuned.
In the hospitality industry, operational reports delivered through PropertyManagement Systems (PMS) are critical for running a smooth hotel operation. More complex hotel operations integrate these reports into third-party systems for specialized tasks such as rate optimization or accounting.
Running a hotel isn't just about providing a great guest experience; it's also about understanding the numbers behind your operations. Key Performance Indicators (KPIs) play a crucial role in this process, acting as essential tools that can help hotelmanagers and owners gain insights into their property's performance.
Subject per account. The post Introducing our latest payment processing solution – roomMaster Payments appeared first on Hotelpropertymanagement software, PMS software | innQuest Software. Some of the key benefits of roomMaster Payments include – 100% cloud-based. 3x to 5x faster transaction speed.
Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotelmanagement tech may reach a point where it restricts your hospitality staff from offering first-class guest service. Key Pillars of a Guest-centric Cloud PropertyManagement System.
They are a well-established offering in most hotels, customers love them, and they are not going away. NB: This is an article from Hotel Financial Coach On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so that they do not end up with a mess in their books and systems.
Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Rate/revenue management A large hotel with 200+ rooms will have multiple room types. It will lead to revenue leakage.
The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Why Should Hotels Have Clear Cancellation Policies?
Tech switching in the hotel industry refers to the process of adopting new technologies or upgrading existing systems to improve operational efficiency, enhance guest experiences, and stay competitive. Mobile technology integration: Hotels are increasingly leveraging mobile technology to enhance guest experiences and streamline operations.
Modern revenue management solutions rely not just on historical data from a hotel’s propertymanagement system, but also on an array of market information and other data ranging from competitor rates to eating patterns.
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As hotel operators recognize that investing in energy efficiency can lower operational costs and enhance cash flow, momentum for sustainability continues to grow. Hotel cost controls Despite the rising cost of utilities, one bright spot among hotel expenses the past two years has been utility costs. This is almost half the 6.6%
A hotelspropertymanagement system (PMS) is the backbone of daily operations, touching nearly every department - from front desk and housekeeping to revenue management and accounting. In theory, a PMS should streamline operations, reduce friction, and create a seamless experience for both employees and guests.
In this context, hotelmanagement software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotelmanagement software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality.
If you own a hotel, you most likely have listings with several online travel agencies (OTAs), such as TripAdvisor, Airbnb, and Expedia. Channel Manager for hotel software manages the real-time, safe, and secure online distribution of your hotel’s rooms. That’s where most of your guests are, so that’s why.
In the realm of boosting direct bookings, numerous hotels find themselves constrained by a finite set of strategies. This is where hotel metasearch becomes so important, particularly for independent hoteliers. The above only accounts for one fraction of the space that metasearch systems encompass.
T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient propertymanagement. and shares real-time updates across channels. About InnQuest.
Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Operators can take a proactive stance using modern property-management systems (PMS) and do just that. The hotel PMS has evolved to facilitate guest stays and delight travelers wherever possible.
Consider your competition and other factors impacting pricing and availability (like major annual events) to ensure your property is priced competitively. A revenue management system (RMS) is a big help here. Read the full article at WebRezPro The post Peak Season Prep: An Independent Hotel Checklist appeared first on Revenue Hub.
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NB: This is an article from M3 Automated processes promote hoteliers to build financial and operational success within hotels that are necessary to remain competitive in the market. Manual Accounts Payable processes are one example of outdated processes that automation brings a solution to.
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