InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. In addition to that, it must be compatible with other hotel systems, (e.g.

Property Management 130

Property Management Catering Accounting Book 130

Hotel Business

JULY 9, 2024

HCN launches AiMe, an AI concierge Hotel Communication Network (HCN) has unveiled a new AI-powered, in-room table, AiMe, an AI concierge, that will handle requested guest services, place F&B orders from local restaurants and more via voice commands in multiple languages. All data is updated in the system in real-time.

Accounting 104

Accounting Concierge Communication Book 104

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. Automated food service. Using chatbots on your website and social media accounts help you engage with customers while automating some of the more tedious parts of the sales process, like answering questions about rates or availability. Digital check-in kiosks. Digital folders. Rate management.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

OCTOBER 11, 2022

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. Accounting manager. The accounts department oversees all incoming and outgoing expenses. This position requires extensive experience in the industry as well as a degree in accounting, finance, business or similar.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Owner

AUGUST 7, 2023

Clearly, this does not hold true for certain specialist functions, such as chefs, financial accounting or technology, but does for more generic sets of professional skills largely deployed in guest-facing service roles, front office, food and beverage, and housekeeping.

Travel and Tourism 95

Travel and Tourism Training Front of House Accounting 95

Revenue Hub

FEBRUARY 27, 2023

Where RevPAR primarily considers solely revenue generated from selling rooms, TRevPAR takes into account all revenue generated from the property. Everything from additional guest services , to in-stay purchasing, happy hours at the bar, to a flash-sale local tour impacts this metric. It’s just passing the buck.

Article 97

Article Housekeeping Maintenance Information 97

Les Roches

JULY 9, 2024

If your passion lies in meeting new people and creating memorable guest experiences, there are plenty of different roles that you can aim for within the hotel sector. Roles such as front desk agent, housekeeper or restaurant server often require no prior experience and can serve as an excellent entry point into the industry.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Include timelines and expected ROI for each project.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Les Roches

JULY 4, 2024

They cover a broad range of topics, including hotel administration, guest services, marketing and financial management. They include a wide range of topics relevant to hotel management, including front office management, housekeeping, food and beverage service and revenue management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. What is hotel operation management?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Revenue Hub

MAY 18, 2023

The right PMS can also automate processes such as room assignments and inventory management to help reduce the workload for front desk staff, giving them more time to focus on delivering exceptional guest service. Aspects such as taking seasonality into account can help project possibilities to avoid excessive food waste or energy use.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

JULY 1, 2024

Their responsibilities encompass a range of tasks, including welcoming guests upon arrival, facilitating the check-in and check-out process, managing reservations and addressing guest requests. Housekeeping staff This role is all about maintaining the cleanliness and hygiene standards of hotel rooms and common areas.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

SiteMinder

AUGUST 1, 2024

Research the current and projected demand for hotels in your location, taking into account factors such as population growth, tourism trends, and economic activity. Key personnel: List any other essential personnel, such as the general manager, head chef, head of housekeeping, and sales manager. It will simply make it bloated.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Les Roches

SEPTEMBER 25, 2024

High standards of service: working in a hotel here means adhering to high standards of service and quality. Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Les Roches

DECEMBER 28, 2023

The role requires efficient management of resources, provision of exceptional guest services, marketing, human resource duties, and staff supervision, all to ensure an enjoyable stay for guests. The responsibilities span from guest relations and front office operations to overseeing human resources and financial accounting.

Training 52

Training Housekeeping Hospitality Management Accounting 52

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. AI can automate routine tasks, freeing up hotel staff to focus on delivering exceptional guest service.

Guest Satisfaction 52

Guest Satisfaction Book Information Pricing 52

Les Roches

JUNE 25, 2024

The hotel industry accounts for more than 1.2 Let’s look at some of the paths you can pursue: Hotel manager: overseeing all aspects of hotel operations, including guest services, staff management, budgeting and marketing.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52

Les Roches

SEPTEMBER 16, 2024

Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff. This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. We’ll look in more detail at some of these later in the article. Why are high-paying jobs in hospitality in demand?

Travel and Tourism 52

Travel and Tourism Training Concierge Hospitality Management 52

Larry Mogelonsky

FEBRUARY 19, 2025

Because theres no one present in the room, guests can change and put on a special Aescape-designed outfit no locker room visit required then play around on the machines touchpad to select the massage that best suits their needs. The Age-Old Clash Between Labor and Automation Hotels right now are pressed for labor on multiple fronts.

Presentation 130

Presentation Guest Satisfaction Housekeeping Marketing 130

Hotelogix

JANUARY 21, 2025

It automates everything - reservations, housekeeping , check-ins, check-outs, accounting, marketing, distribution , etc., allowing staff to provide exceptional guest services rather than getting bogged down by mundane administrative tasks. How does a Hotel PMS help? Automation also reduces costs. #2.

Demo 100

Demo Communication Guest Satisfaction Housekeeping 100