Remove Accounting Remove Guest Services Remove Hotels
article thumbnail

Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. While guests may occasionally take small items, the biggest pain point for hoteliers is internal theft. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests.

article thumbnail

Hotel POS 2025: Features, Trends & Integration Tips

Hotelogix

In today’s rapidly evolving hospitality landscape, choosing the right Point of Sale (POS) system is more crucial than ever for hotels. Recent market research indicates that the global hotel POS terminal market is set to reach a staggering $4.8 What Is a Hotel POS System? What Is a Hotel POS System?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

STAAH expands its guest services portfolio with Welcome Pickups integration

STAAH

STAAH, a leading software provider for hotel distribution and guest acquisition, and Welcome Pickups, a forever-free software that automates guest pickups and transfers, are excited to announce a strategic partnership to enhance the guest experience for connected properties. Contact your account manager to find out more.

article thumbnail

Hotel Chargebacks Explained: Fight Disputes & Save Revenue

Hotelogix

Chargebacks are recurring in the hotel industry, costing hotels time and money. Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Common Causes of Chargebacks 1.

Document 100
article thumbnail

Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

article thumbnail

How Google Calendar Simplifies Room Bookings?

Hotelogix

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

Book 100
article thumbnail

Olympia Hospitality adds Kristie Rasheed

Hotel Business

Beyond her exceptional track record in driving efficient operations and impressive revenue milestones, Kristies prowess for guest service and innate entrepreneurial spirit are second to none. She led the business and revenue strategy for the hotel, including food and beverage offerings, spa, retail and meetings and events.