Hotelogix

DECEMBER 17, 2024

Reputation Damage: High chargebacks harm guest trust, often leading to negative reviews and tarnishing the hotel’s image. Increased Costs: Elevated chargeback rates trigger higher transaction fees from payment processors, and in severe cases, suspension of merchant accounts. Common Causes of Chargebacks 1.

Document 100

Document Communication Book Reservations 100

Hotelogix

FEBRUARY 17, 2025

In a competitive market like today, bad reviews can give a hotel a black eye and keep guests away. Employee retention, therefore, is an indirect investment in guest satisfaction and loyalty. Build Trust and Accountability Trust is the foundation of any successful team.

Scheduling 100

Scheduling Training Housekeeping Communication 100

Hotelogix

OCTOBER 11, 2024

Understanding the intricacies of no-shows is important for effective hotel management. The consequences can greatly impact the revenue streams, occupancy rates, and guest satisfaction. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

STAAH

MARCH 21, 2023

STAAH ReviewMinder is a comprehensive online reputation management tool that can help hotels manage their online reputation and improve guest satisfaction. Sentiment analysis This feature uses natural language processing to analyze guest reviews and feedback and categorize them as positive, negative, or neutral.

Guest Satisfaction 98

Guest Satisfaction Demo Scheduling Accounting 98

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. This orchestration minimizes human error and ensures smooth operational flows.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. It means they primarily maintain an Excel Sheet to keep track of guest records, availability, finances, accounting, etc. It has to be a cloud-based hotel management software. So what do they do? 

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

eZee Absolute

NOVEMBER 11, 2024

When a guest’s ID is scanned, the information is automatically and accurately entered into your hotel’s Property Management System (PMS). This instant data capture significantly reduces the likelihood of errors that can lead to guests waiting in long queues or facing security concerns.

Information 59

Information Reservations Guest Satisfaction Book 59

Hotelogix

JULY 11, 2024

Static pricing involves setting fixed rates based on seasons or days of the week, which does not account for changing market conditions. Embrace personalization Offering personalized experiences can significantly impact guest satisfaction and loyalty. Tailor your services and packages to cater to diverse guest preferences.

Pricing 130

Pricing Download Book Budgeting 130

Hotelogix

OCTOBER 18, 2023

It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business.  Streamlines Your Booking Process A hotel reservation system automates and simplifies the booking process for guests. This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotel Business

JULY 6, 2023

OnStream provides guests with an experience while offering hotels the opportunity to stand out from competitors.” DISH Business’ technology connects TVs to the hotel’s back-end systems, including property management systems (PMS), allowing it to power convenient self-service actions.

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Special Events Download Guest Satisfaction Housekeeping 98

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

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POS Systems Training Guest Satisfaction Front of House 130

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotel Business

APRIL 1, 2024

The number of rechargeable cars sold is up 50% year-over-year, and experts predict that EVs and plug-in hybrids will likely account for nearly a quarter of all cars on the road in 2024. Increase guest engagement A recent study showed that approximately 20% of hotel guests said they need EV charging stations when staying overnight.

Accounting 75

Accounting Property Management Download Guest Satisfaction 75

Modern Restaurant Management

SEPTEMBER 14, 2021

.” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years. To ensure accountability: ?

Accounting 173

Accounting Marketing L&D POS Systems 173

Revenue Hub

DECEMBER 8, 2023

Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

eZee Absolute

FEBRUARY 3, 2023

One way to achieve this is by utilizing an all-in-one solution that eliminates the need to use multiple systems and software to manage different aspects of the hotel’s operations. Integrated solution When we talk about property management systems, integration is one of the key elements that cannot be overlooked.

Information 75

Information Blog Property Management Budgeting 75

SiteMinder

OCTOBER 5, 2023

Expedia Partner: How to become one To join the Expedia Partner Central, you’ll first need to create an Expedia account. Once registered, you can manage your listings, interact with guests, and utilise the platform’s tools to maximise your property’s visibility and bookings.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

OCTOBER 10, 2023

This synchronisation is vital as it ensures that potential guests always have access to accurate information, thereby enhancing their booking experience and reducing the chances of overbooking or other discrepancies. Set-up & configuration Once you’ve chosen a channel manager, the next step is the setup and configuration.

Guest Satisfaction 52

Guest Satisfaction Book Information Catering 52

eZee Absolute

JANUARY 15, 2025

I highly recommend YCS to every hotelier who wants to simplify operations and enhance guest satisfaction. – Mr. Hemant Singh, Operations Manager at Hotel 7 Rays Now, this level of trust isnt built overnight. These challenges, while appearing to be standard hiccups, threatened to derail the propertys long-term growth.

Reservations 52

Reservations Guest Satisfaction Housekeeping Book 52

eZee Absolute

JANUARY 24, 2024

Here’s how—imagine this—a corporate guest wraps up a successful meeting and prepares to check out from your hotel. As he approaches the front desk to settle his account, the last thing you want is a cumbersome payment process overshadowing the quality of their stay. And this is where the right payment gateway can make a difference.

Guest Satisfaction 59

Guest Satisfaction Book POS Systems Catering 59

Revenue Hub

MAY 18, 2023

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience. Aspects such as taking seasonality into account can help project possibilities to avoid excessive food waste or energy use.

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Front Desk Operations Cost Reduction Book Training 98

SiteMinder

JULY 23, 2023

In partnership with SiteMinder, the jointly-developed technology allows boutique hotels and B&Bs to have a real-time connection sending room rates between their property management system (PMS) and Airbnb via SiteMinder’s channel manager. Listing a property on Airbnb is free of charge.

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Book Information Accounting Pricing 52

SiteMinder

AUGUST 27, 2024

Here’s how you can do it: Tujia : To list your property on Tujia, start by creating an account and providing detailed information about your property, including high-quality photos, amenities, and pricing. Since we started using it ourselves, we have experienced increased visibility for our hotel.

Catering 52

Catering Book Marketing Pricing 52

SiteMinder

DECEMBER 20, 2023

ThinkReservations styles itself as an all-in-one property management solution built to streamline hotel businesses. Between the ThinkReservations booking system, PMS and channel manager, this ecosystem of tools promises to save time and increase bookings. What is ThinkReservations? transaction fee.

Book 59

Book Reservations Accounting Guest Satisfaction 59

SiteMinder

JULY 13, 2024

Once you know the type of guests available to you, you will be able to tailor pricing, marketing strategies, and services to meet the specific needs and preferences of each segment, maximising revenue potential and enhancing guest satisfaction. Take into account factors from last year and also trends for the upcoming year.

Pricing 98

Pricing Book Budgeting Marketing 98

SiteMinder

AUGUST 1, 2024

Research the current and projected demand for hotels in your location, taking into account factors such as population growth, tourism trends, and economic activity. Your plan must include how you plan to integrate technology to streamline operations, enhance guest experiences, and boost revenue.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Les Roches

JULY 9, 2024

That means a career in hotel management can open doors to a host of exciting opportunities and experiences. If your passion lies in meeting new people and creating memorable guest experiences, there are plenty of different roles that you can aim for within the hotel sector.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Hotel Owner

NOVEMBER 1, 2024

Later, he returned to London, working in both the accounts department of the Royal Garden Hotel and at the reception of the Four Seasons. For Holland, the future lies in rethinking resource allocation to optimise guest satisfaction while handling repetitive tasks through automation.

Event Coordination 52

Event Coordination Book Events Reservations 52

Xotels Hotel Revenue Management

JULY 26, 2024

We’re going to get down and dirty with the real-world strategies that we have actually seen working as a r evenue management consulting company. We’re talking about the kind of moves that’ll have your competitors scratching their heads and your accountant doing a happy dance. Trust me, this is going to be fun.

Book 59

Book Pricing Marketing Events 59

eZee Absolute

JANUARY 9, 2024

The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier. This efficiency meets the need for speed and also enhances overall guest satisfaction, marking a pivotal shift in the way hotels provide seamless and customer-centric services.

Budgeting 59

Budgeting Information Training Communication 59

SiteMinder

FEBRUARY 25, 2024

Alongside channel managers, online booking engines are one of the best tools owners can adopt at their hotels. This feature will allow you to take commission-free bookings from guests via your website and social media accounts such as Facebook. Booking plugins serve to increase the effectiveness and power of your booking engine.

Book 52

Book Reservations Pricing Communication 52

SiteMinder

NOVEMBER 24, 2023

Generally, reviews also contribute to transparency and accountability within the industry, fostering a culture of improvement as software developers can leverage on feedback to refine and upgrade their tech products. Also, a HUGE thank you to their support and accounts team. the largest of any hotel tech provider to date.

Reservations 52

Reservations Book Information Definition 52

Xotels

APRIL 3, 2024

Simultaneously with forecasting your hotel’s revenue, it is essential to take into account your hotel’s budget plan. Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial. Learn more about how to generate ancillary revenue in your hotel or resort.

Pricing 52

Pricing Book Budgeting Marketing 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Reservations management: As soon as a room is sold, the job of managing that reservation begins. Successful implementation of these strategies can yield maximum revenue and guest satisfaction.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

Xotels

JULY 26, 2024

Were going to get down and dirty with the real-world strategies that we have actually seen working as a revenue management consulting company. Were talking about the kind of moves thatll have your competitors scratching their heads and your accountant doing a happy dance. Could you automate some tasks like check-ins and check-outs?

Book 52

Book Pricing Marketing Events 52

Xotels Hotel Revenue Management

JULY 26, 2024

We’re going to get down and dirty with the real-world strategies that we have actually seen working as a r evenue management consulting company. We’re talking about the kind of moves that’ll have your competitors scratching their heads and your accountant doing a happy dance. Trust me, this is going to be fun.

Book 52

Book Pricing Marketing Events 52