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Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78
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The Next Generation of the Dining Experience

Modern Restaurant Management

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

Server 197
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Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

More Equitable Compensation In years past, front of house personnel – servers, bussers, hostesses, etc. The first way is for restaurants to calculate all front-end staff tips, then equally divide up tips between all workers, including BOH. Here are some back of office trends to watch for in 2023.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. At full-service restaurants, servers are responsible for crucial tasks. Enter digital tableside ordering.

Server 225
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Restaurant Staff Performance Management Techniques

Modern Restaurant Management

For servers and front of house staff you should create categories such as turnover rates, customer satisfaction, number of tables served, and positive reviews. Having this chart on display creates accountability. Restaurant managers need to create categories for each position. Restaurant Staff Monitoring.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

Server 146
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The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. To account for this, schedule with on-call employees in mind.