SiteMinder

OCTOBER 11, 2022

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Accounting manager. Table of contents.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. These tools offer employees an easy and secure way to manage their wages, even if they don’t have bank accounts.

Front of House 179

Front of House Events Budgeting Scheduling 179

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This wide-ranging responsibility is a lot, and it often leads to burnout.

Scheduling 158

Scheduling Front of House Training Customer Service 158

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise.

POS Systems 52

POS Systems Front of House Back of House Accounting 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179

Training Front of House Back of House Sanitation 179

Modern Restaurant Management

JUNE 2, 2021

Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item. By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc.,

Server 197

Server Concierge Front of House Back of House 197

7 Shifts

SEPTEMBER 20, 2021

Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments. You know the mix of front-of-house and back-of-house roles you require for every shift. These changes, though, can throw the schedule off if not properly tracked and accounted for.

Scheduling 148

Scheduling Server Accounting Front of House 148

Hotelogix

OCTOBER 18, 2023

Integration Capabilities Your POS system should seamlessly integrate with other crucial hotel systems, such as Property Management Systems (PMS), accounting software, and Customer Relationship Management (CRM) platforms. This includes front-of-house staff, kitchen staff, and managerial personnel.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This wide-ranging responsibility is a lot, and it often leads to burnout.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

MARCH 10, 2021

A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist & Seating Management.

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

DECEMBER 8, 2020

Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. For the front-of-house, a cocktail or coffee drink. For your kitchen team, this could be a signature burger or sandwich special.

Front of House 148

Front of House Server Events Special Events 148

EATER

SEPTEMBER 11, 2024

By many accounts consumer inflation is down , and sure, the GDP is up, but something isn’t working on either side of the restaurant equation. Because there’s a cultural expectation in America around how much Vietnamese food should cost, especially if it’s not presented as fine dining. That’s still not quite enough.

Pricing 145

Pricing Definition Front of House Server 145

7 Shifts

NOVEMBER 17, 2020

And because evaluations give employees the chance to evaluate themselves, employees are more likely to hold themselves accountable than if they didn't have the opportunity to tell their supervisor how they think they're doing at work. Sales: If the employee works a front-of-house role, review their upselling efforts in your POS.

Download 148

Download Scheduling Communication Accounting 148

OpenTable

AUGUST 10, 2023

A quality candidate should have several years of experience in different front-of-house roles. Make sure you’re taking more than one person’s opinion into account for these important decisions. If they’re not presenting positively in this setting, they probably won’t perform much better under pressure.

Server 111

Server Front of House Information Definition 111

7 Shifts

DECEMBER 4, 2020

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. After choosing a payroll schedule, set up direct deposits into your employees’ bank accounts. Direct deposit information such as a bank routing number and account number.

Scheduling 148

Scheduling Server Information Accounting 148

Revenue Hub

DECEMBER 8, 2023

Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

Travel and Tourism 101

Travel and Tourism Procurement Maintenance Information 101

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The Future of Hotel Management Fast forward to the present day, and the global hotel landscape has exploded.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The Future of Hotel Management Fast forward to the present day, and the global hotel landscape has exploded.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

7 Shifts

DECEMBER 27, 2019

Pre-departure (Average spend of $175.92): This category accounts for investments made into administrative tasks completed after a team member gives notice, like exit paperwork and interviews. Ask colleagues for referrals, reward employees for recommending talented friends, and be present at hiring fairs.

Server 144

Server Training Front of House Back of House 144

7 Shifts

OCTOBER 26, 2022

In the current economy and post-pandemic landscape, frustration and dissatisfaction are present among all involved parties. For front-of-house staff, tipping provides an incentive to provide excellent service and then be rewarded for this hard work. Hourly wage doesn't always reflect performance, but tips can account for this.

Presentation 194

Presentation Server Front of House Back of House 194

Les Roches

APRIL 3, 2023

Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation. From making certain that recipes are followed correctly to ensuring that food is properly stored and presented, managers must keep an eye on every detail of the kitchen.

Customer Service 52

Customer Service Budgeting Communication Training 52

Modern Restaurant Management

MARCH 25, 2021

A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist & Seating Management.

Back of House 88

Back of House Front of House Information Reservations 88

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”.

Accounting 145

Accounting Book Front of House Server 145

The Restaurant Times

FEBRUARY 26, 2023

Boost Sales According to a study , happy hour accounts for 60.5% Upsell Orders Happy hours present a wealth of opportunities for upselling – the skill of slightly raising the price of a customer’s order – making them so financially rewarding. of weekly average revenue in bars and restaurants, even when major discounts are offered.

POS Systems 52

POS Systems Pricing Front of House Marketing 52

Modern Restaurant Management

DECEMBER 28, 2020

The Baby Boomer and the Gen Z user have significantly different usage patterns in a mobile app and UX and UI teams will need to take this into account as digital solutions become commonplace in the shopping experience. John Moezzi, National Account Manager, Sharp NEC Display Solutions. One size doesn’t fit all. For example, BOHA!

Sanitation 230

Sanitation Events Marketing Communication 230

7 Shifts

NOVEMBER 12, 2020

During orientation, share a presentation or video that reviews the key principles of your restaurant's culture. If your restaurant uses 7shifts , help new employees log in to their accounts. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure.

Training 122

Training Customer Service Communication Information 122

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. For restaurants, payroll includes hour wages as well as tips, which must be taken into account. Direct deposit information such as a bank routing number and account number. What can 7shifts do for you?

Scheduling 78

Scheduling Document Information Server 78

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. This creates a sense of ownership and accountability by embedding your staff's hard work and valuable ideas in a bigger picture context. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Sanitation 148

MBB Hospitality

NOVEMBER 23, 2019

Your social media accounts are a wonderful platform for promoting your restaurant. You should also avoid posting your most popular menu items without regard for presentation or giving the kitchen staff time to properly prepare the meal. Provide your front-of-house staff with this information so they can properly promote the menu items.

Pricing 52

Pricing Information Front of House Communication 52

Modern Restaurant Management

SEPTEMBER 14, 2021

.” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years. To ensure accountability: ?

Accounting 173

Accounting L&D Marketing POS Systems 173

Les Roches

AUGUST 12, 2022

This might involve reaching out to new contacts to try to secure new accounts or maintaining great relationships with existing clients to secure repeat business. Employees take cues from those at the top, so if you want your hotel to thrive it’s important to be a present, inspiring and confident leader. Sales management.

Communication 52

Communication Housekeeping Customer Service Training 52

Synergy Suite

APRIL 24, 2023

Integration with kitchen management software allows for real-time order updates, order prioritization, and improved communication between the front-of-house and back-of-house teams. Take into account any additional fees, such as setup fees, transaction fees, or ongoing maintenance costs.

POS Systems 52

POS Systems Information Maintenance Pricing 52

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. For these cooks, artists, and performers, Lil’ Deb’s is a philosophy as much as four walls and a kitchen.

Server 98

Server Training Definition Front of House 98