Remove Accounting Remove Front Desk Operations Remove Property Management
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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Front desk is the area that guests visit for checking in to the hotel and checking out. Stress level heightens during the arrival time of guests.

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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Guest theft, such as taking towels or toiletries, exists but is a smaller concern compared to organized pilferage at the front desk or among housekeeping staff. Maintain accountability through a transparent housekeeping schedule. Secure Front Desk Operations Enforce strict cash-handling policies with daily reconciliation.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

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How to Improve Guest Review Scores with Your Hotel PMS?

Revenue Hub

NB: This is an article from Northwind-Maestro Subscribe to our weekly newsletter and stay up to date Operators who fail to account for these guests are open to allowing negative reviews to color their property’s reputation, even if these sentiments can be addressed before guests leave.

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Q&A with Amanda Williams, Solonis

Hotel Business

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.

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Think Simplicity partners with Cloudbeds 

Hotel Business

The partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system seamlessly. By integrating with the PMS solution, Think Simplicity gains exposure to a broader independent brand hotel category.

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10 Effective Cost-Saving Strategies for Hotels

Revenue Hub

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience. Aspects such as taking seasonality into account can help project possibilities to avoid excessive food waste or energy use.