This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the frontdesk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.
Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. Housekeeping , frontdesk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests.
It wasn’t too long ago that hotels utilized manual systems to operate. Even relatively small hotels make use of high-quality frontdesk software. These tools help make it far easier to properly manage all aspects of a hotel. Point-of-Sale Module Hotels will often have multiple points of sale.
Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Operators can take a proactive stance using modern property-management systems (PMS) and do just that. The hotel PMS has evolved to facilitate guest stays and delight travelers wherever possible.
Hotel Business caught up with Amanda Williams, senior product specialist, Solonis , to talk PMS systems and revenue. If your hotel is still relying on a system like this, you’re likely running into limitations in your daily workflows and how you serve guests. First, let’s look at reporting.
NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.
By integrating with the PMS solution, Think Simplicity gains exposure to a broader independent brand hotel category. The integration of the hotel phone system and a PMS is a necessity for streamlining operations, easing frontdesk workflow tasks, retaining client data and providing accurate call records,” said Alexander J.
What is a hotel budget? A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Why is a hotel budget important?
While hotels aim to surpass standards and build a loyal customer base, hotel inspectors work behind the scenes to support these efforts in all kinds of venues, from boutique hotels to major hotel chains. Join us as we look into this unusual hotel job and how to get started. trillion in 2023.
How do I start a career in hotels? That means a career in hotel management can open doors to a host of exciting opportunities and experiences. That means a career in hotel management can open doors to a host of exciting opportunities and experiences.
Covid-19 has exposed weaknesses both in hotels managing Revenue Management internally as well as the traditional outsourcing model and Revenue Management software providers. Nowadays, hotels need to be more resilient and agile than ever before. The first question I usually ask, do you have a lawyer or an accountant?
What degree is best for hotel management? 26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. They are responsible for ensuring smooth operations and delivering outstanding guest experiences.
From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions. Why work in hotels in the UAE?
What is a hotel business? A hotel business is simply an establishment that offers guests a place to stay. No matter which definition you use, the ultimate goal of all hotel businesses is the same: to attract more guests, fill more rooms, and maximise the value of every booking. Here’s a basic list to get you started.
What’s it like to work in the top 10 hotels in Abu Dhabi? 25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? For prospective hospitality students, the top 10 hotels in Abu Dhabi represent the pinnacle of luxury and service excellence. What Are the Top 10 Hotels in Abu Dhabi?
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content