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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. Housekeeping , front desk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests.

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

It wasn’t too long ago that hotels utilized manual systems to operate. Even relatively small hotels make use of high-quality front desk software. These tools help make it far easier to properly manage all aspects of a hotel. Point-of-Sale Module Hotels will often have multiple points of sale.

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How to Improve Guest Review Scores with Your Hotel PMS?

Revenue Hub

Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Operators can take a proactive stance using modern property-management systems (PMS) and do just that. The hotel PMS has evolved to facilitate guest stays and delight travelers wherever possible.

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

The post What Are the 5 Front Desk Software Modules Used in Hotels appeared first on Hotelogix.

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Q&A with Amanda Williams, Solonis

Hotel Business

Hotel Business caught up with Amanda Williams, senior product specialist, Solonis , to talk PMS systems and revenue. If your hotel is still relying on a system like this, you’re likely running into limitations in your daily workflows and how you serve guests. First, let’s look at reporting.

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10 Effective Cost-Saving Strategies for Hotels

Revenue Hub

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.