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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Front desk is the area that guests visit for checking in to the hotel and checking out. Stress level heightens during the arrival time of guests.

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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Guest theft, such as taking towels or toiletries, exists but is a smaller concern compared to organized pilferage at the front desk or among housekeeping staff. Maintain accountability through a transparent housekeeping schedule. Secure Front Desk Operations Enforce strict cash-handling policies with daily reconciliation.

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below. Accounting Management An accounting management module for the hotel software system is essential, as well.

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How to Improve Guest Review Scores with Your Hotel PMS?

Revenue Hub

NB: This is an article from Northwind-Maestro Subscribe to our weekly newsletter and stay up to date Operators who fail to account for these guests are open to allowing negative reviews to color their property’s reputation, even if these sentiments can be addressed before guests leave.

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Q&A with Amanda Williams, Solonis

Hotel Business

To get the complete scope of your property’s revenue, you need visibility into all debit and credit transactions, billing and invoicing, and end-of-day/monthly accounts. How can hotels automate operations using cloud-based hotel management software?

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Think Simplicity partners with Cloudbeds 

Hotel Business

Cloudbeds’ customers will have the option to streamline front desk operations such as viewing a guest’s name when they call the front desk, setting voicemail options for extensions, providing housekeeping codes and calling accounting for billing room calls.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. About the Writer This blog is written by Kevin Tatem, Regional Director – APAC Kevin holds an outstanding reputation in the tourism space across the Asia Pacific.