Revenue Hub

JULY 11, 2023

NB: This is an article from Lybra , one of our Expert Partners Amid a sea of considerations, ranging from efficient staff management and impeccable property upkeep to top-tier customer service, revenue management emerges as a critical linchpin.

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Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

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Les Roches

JULY 11, 2023

In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers. We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage.

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Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. POS helps you to provide a seamless customer experience.

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The Restaurant Times

MARCH 17, 2023

Additionally, you can use holidays and other special occasions to encourage customers to visit your restaurant and celebrate. Social Ads Remember that different people use different platforms, so you shouldn’t use the same material on each account. Host Special Events What lures patrons into a restaurant?

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Synergy Suite

OCTOBER 12, 2023

Gross profit margin is a fundamental financial metric that reveals the percentage of revenue left after accounting for the cost of goods sold (COGS). These metrics go beyond merely counting revenue and expenses; they reveal the core profitability of the business, while accounting for various financial components.

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Synergy Suite

JUNE 7, 2024

During busier weekends (especially if there are special events locally), the establishment can ensure appropriate staffing levels while preserving the work-life balance of their employees. You can more evenly distribute the responsibility of working busy shifts while effectively balancing business needs and the well-being of staff.

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MBB Hospitality

MARCH 27, 2019

If you haven’t done so already set up an account on Facebook, Twitter and at least one other social media channel like Pinterest or Snapchat and use them to post pictures of your dishes and to let your customers know about upcoming events and specials. Reward your loyal customers. Thank them for choosing you.

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Synergy Suite

NOVEMBER 2, 2023

The formula for calculating labor cost percentage is straightforward: Labor cost percentage = (Total Revenue / Total Labor Costs) × 100 This calculation takes into account all labor-related expenses, including wages, benefits, and taxes, and expresses them as a percentage of total revenue. Invest in automation and technology solutions (e.g.,

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SiteMinder

JULY 4, 2024

If your brand strategy online is to be fun, youthful, colourful, and exciting this is how your hotel customer service must appear when guests arrive. If you can achieve it, guests won’t want to look elsewhere because they get everything they need from your property. The same rules apply even between online channels.

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7 Shifts

JUNE 16, 2024

Have a function room to cater to special events and occasions A great restaurant experience goes beyond serving good quality food—you should sell them memories and unique experiences, too. You might even be able to negotiate same-day deliveries or be prioritized once the freshly-picked ingredients are ready for selling.

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