7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Les Roches

APRIL 3, 2023

Menu planning and development are also often up to the manager and head chef. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service. Managers should strive to create an environment where customers feel welcomed and special.

Customer Service 52

Customer Service Budgeting Communication Training 52

Lithos POS

DECEMBER 19, 2023

He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. Their coordination matters in customer service. Everything you can is related to the customer.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

SiteMinder

OCTOBER 11, 2022

It is a complex role involving day-to-day administration, staff management, general operations, accounting and budgeting, fielding customer complaints and enquiries, menu engineering, and ensuring health and safety compliance. Generally, a hotel restaurant will have two types of customers: hotel guests and external guests.

Customer Service 52

Customer Service Reservations Book Marketing 52

Synergy Suite

JUNE 27, 2023

Accounting and Financial Management Vendor and purchasing data are essential for accurate accounting and financial management. Integrated purchasing and accounting systems ensure seamless flow of information related to invoices, payments, and cost allocation.

Scheduling 52

Scheduling POS Systems Information Labor Cost Controls 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40