Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Create a Conversation Trigger.

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Marketing Information POS Systems Demo 226

Modern Restaurant Management

DECEMBER 16, 2024

Strengthen Recruitment and Retention Efforts The labor market remains highly competitive, making proactive recruitment and retention strategies top priorities. Scheduling Training : Plan mandatory training for harassment prevention, safety, or customer service if required by law or beneficial for your operations.

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Scheduling Training Communication Budgeting 179

Smart Brief Hospitality

JULY 17, 2024

Business agility is a requirement for survival and growth in today’s market competition. Along the same lines, modern data management practices are at the core of gaining the much-desired agility for any organization to respond timely to changes in markets or operational challenges. Here’s a bit more of how data analytics can help.

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Information Marketing Customer Service Accounting 104

Restaurant Engine

DECEMBER 25, 2024

There are several reasons for this, including your food, your pricing, and your customer service. The style of customer service you offer, the uniforms your staff wear, and how your team interacts with your customers. All of your marketing how do you communicate with people?

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Communication Customer Service Accounting Presentation 93

Modern Restaurant Management

DECEMBER 17, 2024

This frees up valuable labor resources to focus on what really matters—serving customers at the restaurant level, and focusing on customer service and business growth at the distributor level. The platform was specifically designed to utilize AI for a range of that address top-of-the-funnel and customer support challenges.

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Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

AUGUST 24, 2022

There is a myth surrounding traditional outsourcing models amongst small businesses, such as in the restaurant industry, that they are too small to take advantage of the global talent market. Accounting. A chain of popular steakhouses utilizes a remote team of accounting associates to support their local accounting team.

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Accounting Customer Service Marketing Reservations 180

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Assume a customer discovers your website but cannot identify where you are located or how to contact you.

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Marketing Information Download Customer Service 158

Modern Restaurant Management

AUGUST 28, 2024

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. Lawton has 25 years of experiential operations and marketing experience spanning branded consumer products.

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Guest Satisfaction Training Customer Service Accounting 176

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. It’s a good time to make sure you’re accounting for potential effects of the pandemic as you create next year’s budget.

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Budgeting Communication Training & Development Marketing 230

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. While traditional marketing strategies still yield results, they have now become merely an auxiliary factor in the overall success of a robust hotel marketing plan.

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Marketing Travel and Tourism Definition Customer Service 130

Modern Restaurant Management

APRIL 4, 2025

“Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.” This includes looking at how the restaurant is running, looking at the people that are coming in, looking at the demographics and doing market research.

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Customer Service Presentation Marketing Server 88

7 Shifts

OCTOBER 22, 2019

Creating an Instagram marketing strategy for your restaurant is just a part of getting your business up and running. Instagram is influencing menu offerings, restaurant design, and marketing strategies. There are three main steps to creating a winning restaurant Instagram marketing strategy.

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Marketing Accounting Scheduling Download 113

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. Google My Business.

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Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Using a smartphone or digital device, customers can place orders, add to existing orders, and pay their checks right from their table without server interaction.

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Social Hospitality

FEBRUARY 3, 2025

This progression mirrors a more significant movement in marketing paradigms, which emphasize conversation over monologue and consider listening to the audience as important as delivering messages. Real-time interaction also enhances customer service, allowing instant feedback and resolving queries, enhancing satisfaction and retention rates.

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Communication Strategic Planning Presentation Customer Service 69

Modern Restaurant Management

AUGUST 9, 2024

The team at Hospitality HQ, lead by Chef Akhtar Nawab has been switching up the food hall model by launching projects designed to emphacize culinary exploration and community connection in markets including Silver Spring, Maryland, Charlotte, North Carolina and Orlando. Are there current “hot” markets/regions for food halls?

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STAAH

MARCH 19, 2023

Philippines-based Royale Paragon Hospitality Group is a hospitality marketing management company looking into multiple boutique properties across the country, including A’s Guest House, Vivien’s Hotel, and Felicity Island Hotel in Lapu-Lapu City. As the updates are in real-time across all channels, rate parity issues are no longer a concern.

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Marketing Pricing Customer Service Reservations 98

SiteMinder

JULY 18, 2024

What is hotel customer service? Hotel customer service is the range of services and interactions provided by hotel staff to ensure a pleasant and satisfying experience for guests. Table of contents What is the importance of customer service in hotels?

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Customer Service Training Guest Satisfaction Communication 52

Hotel Business

JANUARY 8, 2025

In his new role, he will continue to lead mortgage operations, accounts services and financial planning & analysis, focusing on building a finance function to support the company’s expansion plans. Garrett Stump , a 24-year veteran of Westgate, has been promoted to SVP, owner services & inventory management.

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Customer Service Marketing Accounting 64

STAAH

NOVEMBER 22, 2022

Hotel Marketing is only effective if the execution is done right. The core of a good hotel marketing strategy is to promote the right product in the right place , at the right price , and at the right time to the right audience. A planned approach to marketing helps you to set clear objective s. Find out more here.

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Marketing Pricing Book Blog 98

Revenue Hub

NOVEMBER 24, 2022

Hotel Marketing is only effective if the execution is done right. The core of a good hotel marketing strategy is to promote the right product in the right place , at the right price , and at the right time to the right audience. A planned approach to marketing helps you to set clear objective s. Find out more here.

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Marketing Pricing Book Communication 98

Hotel Owner

MAY 14, 2024

Hotel marketing has come a long way, with the majority of holidaymakers – domestically and abroad – using the internet and their social media accounts to research and choose their next vacations. Are you aiming to build brand recognition in a new market? Do you want to boost off-peak season occupancy rates?

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Marketing Book Information Customer Service 98

Social Hospitality

MARCH 18, 2025

However, collaboration among marketing, customer service, and management teams is essential to maximize its effectiveness. Aligning Departments for a Unified Strategy Aligning departments in hospitality ensures a unified strategy that enhances brand messaging and customer experience.

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Customer Service Scheduling Communication Document 52

Les Roches

MARCH 23, 2023

Hotel marketing can be an incredibly important part of a hotel’s success. Effective marketing helps to bring in new customers, build brand loyalty, and increase hotel revenue. And what actions you can take to start creating your own successful hotel marketing campaigns. What do marketing managers do?

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Marketing Events Hospitality Management Information 98

Les Roches

JUNE 7, 2023

For most hospitality businesses, the customer service experience is everything. It creates value that directly impacts the business, from building customer loyalty to generating enthusiastic reviews and repeat business. For careers in hospitality , understanding the customer service experience is essential.

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Customer Service Communication Training Information 52

Hotel Business

SEPTEMBER 12, 2024

The widespread distribution of these projects across numerous markets, coupled with the strong presence of established brands, suggests a confident outlook for the hospitality industry. Projects scheduled to start construction anytime in the next 12 months total 2,350, accounting for 268,378 rooms. 0025 or info@lodgingeconometrics.com.

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Scheduling Accounting Customer Service Business Development 111

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Ghost Kitchens. Delivery Options.

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Reservations Definition POS Systems Customer Service 218

InnQuest

APRIL 5, 2023

This strategy ensures that rooms are not sold below their market value during low-demand periods and not priced too high during high-demand periods, resulting in empty rooms. Similarly, yield management enables hotels to adjust to changing market conditions, resulting in better competitive positioning.

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Pricing Book Marketing Blog 220

STAAH

JANUARY 24, 2023

The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. ChatGPT can be used to automate customer inquiries, streamline customer service operations, and create interactive conversations that can be used for marketing purposes.

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Customer Service Accounting Blog Information 98

The Restaurant Times

JUNE 1, 2022

They aim to hire the best cook and offer great customer service but often fail. One of them is not adopting a restaurant accounting system. Why Do You Need A Restaurant Accounting System? Accounting varies from industry to industry. Accounting varies from industry to industry. Account payable.

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Accounting Training Information Customer Service 52

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. What are AI and ML?

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Back of House POS Systems Training Front of House 211

7 Shifts

DECEMBER 14, 2022

Create Your TikTok Account. Other Restaurant Marketing Resources. Create Your TikTok Account. Sign up for an account using your phone number, email, Google, Facebook, or Twitter. Choose your username (keep it consistent with your other social media accounts). And one video is enough to cause panic for a QSR giant.

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Marketing Accounting Download Customer Service 88

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. That's why it's essential for restaurants to consider cyber liability insurance.

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POS Systems Information Customer Service Budgeting 203

Restaurant Engine

DECEMBER 14, 2022

Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action. Consider the importance of word of mouth marketing. Now imagine that same word of mouth marketing on an exponential level. 1: Social Media is Valuable.

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Customer Service Marketing Download Scheduling 116

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

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Modern Restaurant Management

MAY 14, 2020

Another way to personalize a web experience is to allow customers to create accounts, which lets them see their past favorites and orders, save payment methods and more. Analyze Online Conversations to Adjust Current and Future Strategies.

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Server Customer Service Accounting Marketing 223

Revenue Hub

APRIL 19, 2024

CRM technology is a vital tool for hotels, designed to enhance guest engagement, optimize customer service, organize leads, reservations, and bookings, aid with projects such as marketing and price and room availability strategies. No more duplicate customer contact information or accounts and fewer chances for error.

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Information Guest Satisfaction Catering Document 109