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Hotel customer service: Tips, training, and tools

SiteMinder

What is hotel customer service? Hotel customer service is the range of services and interactions provided by hotel staff to ensure a pleasant and satisfying experience for guests. Table of contents What is the importance of customer service in hotels?

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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. Invest in hotel front desk staff Training: Keep your front desk team sharp with ongoing training in customer service and product knowledge.

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Ugandan hotel, Dolphin Suites saves hours of work every day with STAAH

STAAH

STAAH provides an easy way to set and update room rates and availability After just one demo of the STAAH channel manager and booking engine , the team at Dolphin Suites knew this was platform that would pull it out of its traditional distribution and booking model. What sets STAAH apart from many of its counterparts is its customer service.

Pricing 113
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STAAH was a gamechanger for G5 Hotel & Serviced Apartment

STAAH

Intuitive and easy to use Very early in the demo of STAAH, the G5 Hotel team was convinced that this platform is not just designed for the big hoteliers, but is flexible enough to meet the distribution and guest acquisition demands of even the smaller properties.

Book 104
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Seven Top Restaurant Marketing Ideas And Trends

Modern Restaurant Management

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

Marketing 226
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A Restaurant’s Guide to Switching Payroll Providers (+ Free Checklist Download)

7 Shifts

Support and Customer Service How responsive and effective is your current provider's support? Now it’s time to research new providers, taking into account your learnings. Request demos and trials Request demos or trials from the shortlisted providers. I look forward to using their services for a long time!”

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Restaurant Management and Inventory Software Solutions

LimeTray

System Integration Be it accounting software or ERP tools, integration is the name of the game. Effective inventory management in restaurant software requires integration with external systems, such as accounting or ERP software. Start your free demo! Want to see how it works?