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Hyper Nimbus launches AI-powered HMS

Hotel Business

By detecting emerging trends and opportunities across guest comments, the platform identifies areas needing improvement—from housekeeping issues to food and beverage complaints—and directs these directly to department leaders so they can take targeted action to exceed guest expectations.

Concierge 111
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CoralTree debuts vacation rental collection

Hotel Business

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

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Hotel tech companies introduce new products at HITEC

Hotel Business

HCN launches AiMe, an AI concierge Hotel Communication Network (HCN) has unveiled a new AI-powered, in-room table, AiMe, an AI concierge, that will handle requested guest services, place F&B orders from local restaurants and more via voice commands in multiple languages. All data is updated in the system in real-time.

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From concierge to CEO: hotel careers in UAE

Les Roches

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

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Automation in the Hotel and Motel World

InnQuest

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. Digital folders.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Accounting manager.

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Hyatt to launch Homes & Hideaways by World of Hyatt

Hotel Business

Among the services provided will be owner relations and services, accounting and financial services, guest/concierge services, front desk and amenity management, maintenance and capital project oversight, marketing, distribution and pricing, housekeeping and procurement.