Hotel Business

JULY 9, 2024

HCN launches AiMe, an AI concierge Hotel Communication Network (HCN) has unveiled a new AI-powered, in-room table, AiMe, an AI concierge, that will handle requested guest services, place F&B orders from local restaurants and more via voice commands in multiple languages.

Accounting 104

Accounting Concierge Communication Book 104

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. Not following the standards expected by the guest can result in losing revenue and bad reviews.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

Procurement 111

Procurement Concierge Housekeeping Maintenance 111

STAAH

AUGUST 20, 2024

Voice-Activated Assistants: Your Personal Travel Concierge Why It Matters: Devices like Amazon Echo and Google Home can serve as your travel companion, answering questions, setting reminders, and even translating languages on the fly. Protect your personal information with VPNs, encrypted messaging apps, and secure cloud storage.

Download 113

Download Concierge Information Catering 113

Revenue Hub

MARCH 7, 2023

It takes into account your room revenue , but it also includes the revenue you generate from your ancillary services. When it comes to total revenue, most hoteliers use the Uniform System of Accounts for the Lodging Industry (USALI) to define their various revenue streams. GOPPAR : your gross operating profit per available room.

Definition 95

Definition Accounting Concierge Article 95

Hotel Business

NOVEMBER 9, 2023

M3 Accounting Services Inc. has launched its new web-based accounting platform, M3 CoreSelect. The company has introduced technology throughout the application that centers around its M3 Concierge in-app assistance tool. It delivers necessary data import automation for key stats and metrics. “M3

Accounting 59

Accounting Concierge Catering Pricing 59

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Accounting manager.

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Maintenance Concierge Front of House Budgeting 72

Revenue Hub

FEBRUARY 27, 2023

Ancillary: “Ancillary” equates to all other services—parking, spa, laundry, concierge services, etc. While these sources of revenue technically don’t fall under “ancillary services” in the accounting books, they’re still worth noting. What falls under this category will depend on what offerings the hotel has have been made available.

Events 98

Events Concierge Pricing Article 98

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Another big game changer, over the last decade, is the automation of operational and accounting processes.

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Concierge Communication Guest Services Events 86

Hotel Business

SEPTEMBER 28, 2023

Among the services provided will be owner relations and services, accounting and financial services, guest/concierge services, front desk and amenity management, maintenance and capital project oversight, marketing, distribution and pricing, housekeeping and procurement.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Revenue Hub

AUGUST 1, 2023

If you’ve ever put on that MagicBand, then you’ve witnessed how a bare-bones Internet of Things (IoT) device with a near-zero user interface can streamline operations, rake in profits, and anchor the magic experience that accounts for Disney’s 70% return-visitor rate. Small hotels can tap into that formula, no costume necessary.

Concierge 98

Concierge Guest Services Article Book 98

Les Roches

DECEMBER 27, 2023

They may also help customers with membership sign-ups and renewals.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. While some people may be hesitant to embrace this new technology, it’s clear that automation is here to stay. Digital check-in kiosks. Digital folders.

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Housekeeping Book Information Guest Satisfaction 130

SiteMinder

AUGUST 1, 2024

Research the current and projected demand for hotels in your location, taking into account factors such as population growth, tourism trends, and economic activity. Operational plan Management structure : [owner], [general manager], [head chef], [concierge], with clear roles and responsibilities.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Serviced Apartments

AUGUST 18, 2023

A 24/7 concierge service will support guest requests and inquiries. Tania Mezzaroma, head of account support and revenue for MySquare, said: “The boom in pet ownership during the pandemic has led to a significant rise in the demand for pet-friendly apartments.

Concierge 40

Concierge Accounting 40

SiteMinder

OCTOBER 11, 2022

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Accounts and finance department. The accounting department in a hotel oversees all incoming and outgoing payments. Much like the accounting department, human resources in large hotels can be very busy.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

SEPTEMBER 25, 2024

Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance. Whether it’s booking a table at a top restaurant, arranging transportation, or securing tickets to a sold-out event, the concierge makes it happen.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Travel Booster

JUNE 11, 2023

A CRM tool for travel agents is like having a personal concierge, travel assistant, and data organizer all in one. Seamlessly integrating HubSpot with your accounting and travel agency software is like a match made in heaven. Pipedrive, combined with accounting and travel agent software will turn the tides turn in your favor.

Accounting 52

Accounting Information Book Communication 52

Hotel Business

JANUARY 2, 2024

The method generally adopted today is to offer a casting facility where guests access their own personal accounts on their mobile devices, then stream the content of their choice to the in-room TV. As technology evolves, it will undoubtedly get easier and quicker for guests to access their own streaming accounts on the in-room TV.

Travel and Tourism 64

Travel and Tourism Accounting Concierge Information 64

Hotel Business

NOVEMBER 21, 2023

Loews Loves Families programming extends this comfortability to every member of the family and ensures that all guests feel welcome and accounted for. Upon entering any property in the brand portfolio, guests can expect to be met with friendly service, authentic enthusiasm, and bespoke interactions.

Concierge 59

Concierge Catering Reservations Accounting 59

Hotelogix

OCTOBER 18, 2023

Integration Capabilities Your POS system should seamlessly integrate with other crucial hotel systems, such as Property Management Systems (PMS), accounting software, and Customer Relationship Management (CRM) platforms. They are ideal for quick check-ins, room service orders, and concierge services in smaller establishments.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Modern Restaurant Management

AUGUST 5, 2020

The mobile app solution empowers franchise owners and store managers by digitising their operating procedures and helping achieve compliance, team accountability and improve performance. With full visibility and accountability driven by the app, the business saves money and time in unforeseen repairs or damages to the machinery.

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Server Marketing Bookkeeping Document 210

Revenue Hub

JUNE 19, 2024

Examples of reacting to consumer behavior changes are the integration of steaming services in hotel room TVs and Marriott International’s partnership with a prominent online food delivery service, which enables their users to link their Marriott Bonvoy loyalty accounts and collect points for orders made on their platform.

Pricing 97

Pricing Book Reservations Marketing 97

Les Roches

OCTOBER 10, 2023

This could be working as a hotel general manager , a hotel and restaurant manager or working as an executive in a specific department, such as marketing, accounting or event planning. Luxury services and personal concierge There are plenty of prestigious hospitality job opportunities in the luxury sector.

Travel and Tourism 52

Travel and Tourism Training Concierge Hospitality Management 52

Xotels

FEBRUARY 3, 2021

At the concierge desk and message boards in the lobby (inspiring guests with tips on where to dine or ideas for which activities to do). In a way you make a concierge´s recommendation but with easy access for every guest with the additional benefit of guests having the information by their side on their mobile device at all times.

Guest Services 49

Guest Services Marketing Information Blog 49

eZee Absolute

DECEMBER 7, 2023

Green Certifications and Labels in Hospitality Earning green certifications and labels isn’t just a badge of honour; it’s a commitment to transparency and accountability. Hotels are exploring metaverse experiences, from virtual tours to virtual concierge services.

Travel and Tourism 59

Travel and Tourism Blog Guest Satisfaction Pricing 59

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. ” US Foods Scholars.

Book 118

Book Reservations Communication Customer Service 118

eZee Absolute

AUGUST 16, 2022

And one of the ways to do that is by having an open conversation with the staff and letting them know they are accountable for the quality and timeliness of an outcome. For example, there are times when the housekeeping department might need some help from the concierge department.

Concierge 52

Concierge Blog Housekeeping Accounting 52

Les Roches

JUNE 7, 2023

Some common customer service activities include: Helping customers place orders Resolving customer complaints Answering customer questions and replying to comments on social media Helping customers with delivery or billing issues Resolving non-technical account issues Processing exchanges or returns After-sales service Customer service in the hospitality (..)

Customer Service 88

Customer Service Training Information Communication 88

eZee Absolute

OCTOBER 28, 2022

For example, if your guests want to book a cab for airport transfer, they don’t have to call your concierge to check for availability. How many numbers can I add to my WhatsApp business account? Only one number is allowed to be added to your WhatsApp business account. Instant notifications.

Communication 52

Communication Book Reservations Accounting 52

Les Roches

JULY 5, 2024

Infrastructure and public utilities requirements Planning a resort means taking into account a wide range of factors including roads, water supply, sewage systems, electricity, telecommunications and other public utilities. This may involve a combination of equity financing, debt financing, government incentives and investor partnerships.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Communication 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

JANUARY 19, 2024

For this, you will need to provide well-reasoned, yearly projections that take into account peak seasons and off-peak periods – and it’s the same in a large or small hotel plan. Profitability projections Any financial business model a hotel may follow must include a profitability projection.

Marketing 52

Marketing Accounting Book Training 52

Xotels Hotel Revenue Management

JULY 26, 2024

We’re talking about the kind of moves that’ll have your competitors scratching their heads and your accountant doing a happy dance. Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. Trust me, this is going to be fun.

Book 59

Book Pricing Marketing Events 59

Les Roches

JULY 9, 2024

Mobile check-ins, digital concierge services and keyless entry systems have become commonplace, offering guests convenience and flexibility. That means a career in hotel management can open doors to a host of exciting opportunities and experiences.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

JUNE 7, 2023

Concierge and guest services roles that provide assistance and personalized recommendations, arrange transportation, make reservations, and source local information. Front desk and reservations roles such as receptionists, front desk agents, and reservations agents.

Customer Service 52

Customer Service Communication Training Information 52