Remove Accounting Remove Communication Remove Special Events
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What is Hotel No Show? How to Minimize No-Show Reservations

Hotelogix

Seasonal Influences: Holidays and special events can impact travel plans. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Keeping Guests Informed  Clear communication about booking policies and potential fees is essential.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you prepare your team for special events or holiday rushes? How do you communicate restaurant policies and changes to your employees effectively? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? Clear communication is also key.

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Patio Season is Here. Make it Your Best Summer Ever with 7shifts Tools Built for Restaurants

7 Shifts

Special Events. Event management. The shift to warmer weather signals the start of a busy event season, from weddings to birthday parties to networking parties. These events will often bring new guests to your restaurant, and you want to make sure you maintain a high level of service to turn them into loyal customers!

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Best Practices for Hotel Inventory Management

Revenue Hub

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Overbooking Management While it might sound counterintuitive, overbooking is a common practice that takes into account the likelihood of cancellations and no-shows.

Pricing 102
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Impact of Data Silos and Diminished Guest Experience

Revenue Hub

When dealing with multiple core systems that don’t communicate well (your PMS, CRS, CRM, ORM, etc.), Or maybe that data rolls up to a group account across properties, but again, can it be leveraged for the next stay? Guests expect proactive, personalized communication. sometimes you need to get a little unorthodox.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. Some programs also offer hospitality internships , providing valuable hands-on experience alongside the academic classroom studies.

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Are You Marketing Your Coffee Shop the Right Way?

Modern Restaurant Management

The first step is to create a Google My Business account so that your coffee shop shows up on search results. Did you know that the average business with a Google account is found in over 1,000 searches per month? Social media is a great tool for communicating and engaging with customers. Social Media.

Marketing 190