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Compliance training as a cornerstone of culture in hospitality

Hospitality Magazine

This comprehensive approach creates a culture of accountability where everyone understands their specific role in maintaining a compliant workplace. Open communication: Fostering an environment where employees feel safe speaking up about concerns, without fear of retribution.

Training 242
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This Week’s Comings & Goings

Lodging Magazine

She will be responsible for the company’s accounting, financial reporting, and risk management functions. Cloud5 Communications announced the appointment of Frank Ziller as chief technology officer. Ziller brings more […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.

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Five Benefits of Outsourcing Your Restaurant’s Digital Marketing Efforts

Modern Restaurant Management

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203
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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

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This Week’s Comings & Goings

Lodging Magazine

Landmann will be responsible for leading communications for the company’s portfolio of experiential hotel brands. Noble Investment Group announced Jennifer Eager as vice president of fund and corporate accounting. She will be responsible […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. The Chipotle example underscores the immense power of social media in holding brands accountable.

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Taking Loyalty to the New Normal Level and Beyond

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy.