7 Shifts

JANUARY 26, 2021

According to our recent survey, delivery and takeout accounted for nearly a third of all restaurant revenues. Recommended Reading: Ultimate Restaurant Website Design Guide for Beginners To keep yourself accountable, Walchef implores owners and managers to download the apps on their phones and devices. Optimize Your Labor ?????

Front of House 148

Front of House Accounting Back of House Server 148

Modern Restaurant Management

AUGUST 6, 2020

Third, menus should take into account changing customer bases. Customer Communication. Though restaurant technology has come a long way in improving the front of house customer experience in discovery and delivery, one area of the restaurant that is often overlooked is in the back of house.

Front of House 212

Front of House Back of House Server Scheduling 212

Modern Restaurant Management

MAY 17, 2021

Restaurants should focus on short-term recovery and sustainability as they work with their employees to outline an approach that not only adheres to their different state and city codes and requirements, but also takes into account their employees’ comfort levels.

Back Office Operations 162

Back Office Operations Front of House Customer Service Scheduling 162

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Boutique Hotel News

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . If departments received similar wages, multi-skilling would broaden the appeal of roles,” he said.

Events 162

Events Front of House Back of House Book 162

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., This is where restaurant technology plays its biggest role.

Server 197

Server Concierge Front of House Back of House 197

Modern Restaurant Management

SEPTEMBER 14, 2022

For example, your Netflix account sends your recommendations based on the content you viewed in the past, and you continue to get more suggestions that interest you when you keep using the service for an extended period. Role of AI in Front of House.

Back of House 211

Back of House POS Systems Training Front of House 211

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Prior year data doesn’t account for when local festivals or sporting events happen. The best way to make sure it doesn't trickle down into more problems is to establish a team communication strategy for shift trades and changes.

Scheduling 167

Scheduling Server Communication Information 167

Modern Restaurant Management

MARCH 10, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 189

Back of House Front of House Information Reservations 189

Modern Restaurant Management

DECEMBER 28, 2020

The Baby Boomer and the Gen Z user have significantly different usage patterns in a mobile app and UX and UI teams will need to take this into account as digital solutions become commonplace in the shopping experience. John Moezzi, National Account Manager, Sharp NEC Display Solutions. One size doesn’t fit all.

Sanitation 230

Sanitation Events Marketing Communication 230

Les Roches

JULY 18, 2023

Communication is one of the most important skills in both your personal and professional life and is essential in hospitality. Impactful communication allows us to work better with others, ensures guests get the help they need and boosts our ability to relate to those around us, which is useful in every walk of life.

Communication 52

Communication Hospitality Management Customer Service Front of House 52

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. And because evaluations give employees the chance to evaluate themselves, employees are more likely to hold themselves accountable than if they didn't have the opportunity to tell their supervisor how they think they're doing at work. Why restaurant managers should use them.

Download 148

Download Scheduling Communication Accounting 148

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. If your restaurant uses 7shifts , help new employees log in to their accounts. Be thorough in your communication. Questions are encouraged.

Training 122

Training Customer Service Communication Information 122

7 Shifts

SEPTEMBER 20, 2021

You know the mix of front-of-house and back-of-house roles you require for every shift. These changes, though, can throw the schedule off if not properly tracked and accounted for. I had one email [account] just for time off,” says Kim Jackson, District Manager and Franchise Trainer for The Human Bean. “We

Scheduling 148

Scheduling Server Accounting Front of House 148

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Front of House 52

Front of House Back of House Server Customer Service 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Accounting manager. Table of contents.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Technology: Lodging Magazine

AUGUST 14, 2023

The integration optimizes hotel operations by allowing real-time cross-departmental collaboration between front of house, housekeeping, and engineering to manage guest requests, guest satisfaction, and visibility and accountability.

Front of House 52

Front of House Guest Satisfaction Housekeeping Accounting 52

7 Shifts

NOVEMBER 24, 2024

What strategies do you use to communicate with servers effectively to manage seating flow? They must also discuss how they showed sensitivity to guests’ needs and communicated accommodations clearly. That’s why communication skills, adaptability, and a genuine desire to make guests feel welcome are crucial.

Server 78

Server Reservations Guest Satisfaction Communication 78

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Front of house High-touch surfaces such as door knobs and handles, railings, switches, chairs, tables, faucets, toilet flush levers, etc. Choose the right cleaning products ??

Sanitation 135

Sanitation Front of House Back of House Accounting 135

EATER

APRIL 19, 2021

For laid-off front of house workers, setting up shop on Instagram was a source of income and a way to nurture passions outside of restaurants In March 2020, Jillian Tuttle lost her job as the manager of a Brooklyn cocktail lounge. “I Photo-illustration: Eater. I felt absolutely useless,” she says. She was far from alone. Tuttle says.

Accounting 98

Accounting Front of House Server Catering 98

SiteMinder

OCTOBER 11, 2022

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

7 Shifts

DECEMBER 8, 2020

Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. For the front-of-house, a cocktail or coffee drink. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. This creates a sense of ownership and accountability by embedding your staff's hard work and valuable ideas in a bigger picture context. Communicate Company Goals and Values.

Scheduling 148

Scheduling Server Communication Sanitation 148

Hotelogix

OCTOBER 18, 2023

This integration streamlines communication and data sharing across departments. Integration Capabilities Your POS system should seamlessly integrate with other crucial hotel systems, such as Property Management Systems (PMS), accounting software, and Customer Relationship Management (CRM) platforms.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

7 Shifts

MAY 27, 2021

Remember to take any considerations needed into account (this may be a reason to use a partial rotation schedule and keep a few employees on a fixed schedule). Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

JANUARY 31, 2024

Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. These duties may take half an hour or so, so make sure to account for that time when scheduling shifts. Server side work duties are just as crucial as primary duties.

Server 78

Server Sanitation Accounting Communication 78

Hotel Business

AUGUST 11, 2023

The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.

Front of House 52

Front of House Housekeeping Guest Satisfaction Accounting 52

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Typically 25 percent of line items produce 90 percent of revenue.

Pricing 197

Pricing POS Systems Front of House Marketing 197

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Does not take into account slower shifts or individual performances. At a casual dining restaurant, a server will probably take your order at the table, and there may be bussers and food runners assisting the front-of-house staff.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. Guests will demand a personalized journey when food is delivered to their door. Saleem Khatri, CEO of Lavu.

Marketing 215

Marketing Catering Customer Service Front of House 215

The Restaurant Times

MAY 13, 2020

As there is no front-of-house at all, multi-brand cloud kitchens have evolved to cater to numerous audiences, each functioning under a separate brand. Take into account these effective measures to launch multiple brands from a single place and create immense potential for growth!

Catering 90

Catering Front of House Communication Kitchen Operations 90

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. Okay, not a complete language per se, but some code words that make communication easier.

Back of House 52

Back of House Front of House Communication Training 52