7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

OCTOBER 21, 2024

Strong Communication Skills Within restaurants, communication is a key aspect to help the establishment continue running smoothly. These skills are often overlooked for the more traditional skills like leadership, and accountability. Strong communication skills create team cohesion.

Communication 165

Communication Accounting Information Marketing 165

Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

Communication 52

Communication Blog Customer Service Marketing 52

Modern Restaurant Management

SEPTEMBER 8, 2023

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Internally, trust fosters a sense of accountability and responsibility throughout the organization from the top down.

Communication 208

Communication Training Accounting Information 208

Modern Restaurant Management

FEBRUARY 12, 2024

The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO. Social Media Platforms Make sure you are granted access to any existing social media accounts.

Accounting 181

Accounting Information Reservations Communication 181

Horizon Hospitality

JANUARY 17, 2023

Here is what can happen when a company forgets to account for the candidate’s interview experience: Ghosting Will Plague Hiring Managers. Keep communication timely, provide honest and productive feedback, and keep past applications organized. Communication will make or break the candidates’ experiences. It Can Fuel Turnover.

Communication 246

Communication Information Accounting Marketing 246

Lodging Magazine

MAY 9, 2024

She will be responsible for the company’s accounting, financial reporting, and risk management functions. Cloud5 Communications announced the appointment of Frank Ziller as chief technology officer. Hospitality Ventures Management Group announced the company has named Linda Philp as senior vice president and chief financial officer.

Communication 114

Communication Accounting Magazine 114

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. The front office gathers and communicates essential guest information to various hotel departments.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Modern Restaurant Management

JULY 18, 2024

It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work. Communication Open and honest communication is essential in preventing burnout.

Communication 189

Communication Accounting Training Information 189

Revenue Hub

OCTOBER 10, 2024

NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Effective collaboration ensures that both parties can leverage their strengths, streamline communication, and tailor strategies to meet specific needs, ultimately enhancing overall performance and guest satisfaction.

Marketing 95

Marketing Communication Guest Satisfaction Article 95

Revenue Hub

MAY 23, 2024

Implementing Staff Collaboration Software Effective communication and collaboration among hotel staff are fundamental to providing seamless service. Improving Accountability: With a digital trail of communications and tasks, it becomes easier to hold staff accountable for their responsibilities.

Customer Service 87

Customer Service Guest Satisfaction Housekeeping Communication 87

Hotel Business

JULY 9, 2024

Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations. Aptech unveils new enterprise accounting dashboard Aptech has revealed a new dashboard for its PVNG enterprise accounting solution.

Accounting 104

Accounting Concierge Book Communication 104

Hotelogix

OCTOBER 11, 2024

Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Keeping Guests Informed  Clear communication about booking policies and potential fees is essential. Friendly Communication Tactics Consider using engaging language in your communications.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Modern Restaurant Management

SEPTEMBER 13, 2023

They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. They can also take into account a person’s role in the restaurant to ensure the appropriate people are scheduled to work during peak times.

Scheduling 208

Scheduling Accounting Communication Server 208

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”.

Accounting 145

Accounting Book Front of House Server 145

Modern Restaurant Management

OCTOBER 27, 2020

Accounting teams use more paper than they often realize. To place band-aid solutions over process issues, companies sometimes neglect to ensure that each solution they adopt can communicate with the others. Accounting mistakes happen, and they can be very painful and time-consuming to track and reverse.

Accounting 220

Accounting Customer Service Communication Information 220

Modern Restaurant Management

MARCH 22, 2024

who will manage communications to different stakeholders, who will notify supply chain partners, etc.) Have a system in place to record what has been pulled and ensure all recalled products are accounted for, and none remain in walk-ins, prep areas, etc. Communicate effectively. Train your team.

Communication 188

Communication Training Information Budgeting 188

STAAH

FEBRUARY 27, 2024

Kickstarting on this venture requires meticulous planning and collaboration with key stakeholders, including Opera OXI Account Managers, Oracle Hospitality coordinators, and, if applicable, Oracle Partners/Dealers. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH.

Maintenance 88

Maintenance Communication Document Accounting 88

Revenue Hub

OCTOBER 31, 2024

This can happen when you’re working with agencies that communicate solely through account managers who lack deep knowledge of the day-to-day management of your campaigns. Without direct involvement and open communication, your marketing efforts can become as unpredictable as a haunted house.

Marketing 86

Marketing Budgeting Accounting Communication 86

Modern Restaurant Management

JUNE 12, 2023

They also value restaurants that support local communities through various programs, such as providing meals to the less fortunate or sponsoring local events. Communicating Your Brand Purpose Communicating your brand purpose can significantly increase your restaurant’s appeal to Gen Z customers.

Communication 167

Communication Accounting Events Marketing 167

Modern Restaurant Management

MARCH 30, 2022

Improved communication. If visibility is increased, then communication for employees can be more accurate. Accountability down to the individual level. More accountability for who is responsible for what in an organization results from each step in a business workflow being clearly assigned to one action.

Front of House 180

Front of House Customer Service Accounting Communication 180

EHL Insights

JUNE 9, 2023

This article explores his proven strategies and firsthand experiences in building trust, effective communication, and promoting accountability. Oscar Postma, General Manager of Conrad, offers valuable insights into fostering such a culture in Singapore's growing hospitality industry.

Accounting 98

Accounting Communication Article 98

SiteMinder

NOVEMBER 14, 2024

It is designed to do everything that you’d expect destination management company software to do: itinerary planning, accounting, reporting and analytics, supplier/partner/client communication, and most importantly for hotels, booking management. What is DMC software for?

Book 52

Book Presentation Accounting Communication 52

Modern Restaurant Management

AUGUST 28, 2024

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. The Chipotle example underscores the immense power of social media in holding brands accountable.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

Revenue Hub

JUNE 20, 2024

NB: This is an article from Northwind-Maestro Subscribe to our weekly newsletter and stay up to date Operators who fail to account for these guests are open to allowing negative reviews to color their property’s reputation, even if these sentiments can be addressed before guests leave.

Front Desk Operations 97

Front Desk Operations Communication Information Accounting 97

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. and facilitate smoother communication. No more duplicate customer contact information or accounts and fewer chances for error.

Guest Satisfaction 101

Guest Satisfaction Information Catering Document 101

Modern Restaurant Management

MARCH 6, 2023

Optimizing employee management and centralizing communications holds employees accountable for following health and safety procedures, whether that be ensuring that employees wash their hands properly or designated areas are kept clean.

Communication 187

Communication Information Scheduling Accounting 187

Hotel Owner

NOVEMBER 28, 2022

As COP 27 draws to a close, environmental risks dominate the headlines and climate-change-related risks account for three of the top risks by severity in the next 10 years. This deeper connection requires efficient and credible transparent communication. Be Accountable. Communicate with transparency and engage all stakeholders.

Accounting 105

Accounting Communication Training Document 105

Lodging Magazine

FEBRUARY 23, 2023

Landmann will be responsible for leading communications for the company’s portfolio of experiential hotel brands. Noble Investment Group announced Jennifer Eager as vice president of fund and corporate accounting. She will be responsible […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.

Accounting 105

Accounting Communication Magazine 105

Hotel Business

AUGUST 12, 2024

It’s the employee’s employer—in this case, the hotel—that is held accountable. A strong solution to minimizing hotel drownings: an emergency communications system Having your guests see that you’ve placed an emergency phone by your pool shows them that you believe their safety and well-being is a high priority.

Maintenance 111

Maintenance Communication Accounting Scheduling 111

Hotel Business

JULY 24, 2024

In this newly created role, she continues to oversee all marketing efforts across the company’s portfolio, including internal communications, public relations, programming and branding, partnerships and social media. The Indigo Road Hospitality Group has appointed Katharine Ames as its new chief marketing officer.

Communication 59

Communication Accounting Marketing 59

Hotel Business

FEBRUARY 14, 2024

Hotel Investor Apps (HIA), the hospitality-specific ERP and Accounting platform, has appointed Matthew Polk as director of customer onboarding. In this new role, Polk will spearhead the customer onboarding process, helping companies transition to HIA’s ERP & Accounting software and managing the implementation timeline.

Accounting 69

Accounting Communication 69

7 Shifts

MARCH 23, 2022

Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. They turned to 7shifts to bring together their 16 locations, keep staff accountable, and help their teams spend time on what matters most: hospitality. Table of Contents.

Scheduling 147

Scheduling Communication Accounting Training 147

Modern Restaurant Management

MAY 17, 2024

By empowering employees and instilling a sense of ownership and accountability, businesses can ensure adherence to proper food safety protocols. When leaders embody the values they expect from their teams, it inspires trust, respect, and accountability. Remind employees to speak up if they see a problem.

Regulatory Compliance 117

Regulatory Compliance Sanitation Accounting Training 117

Horizon Hospitality

MARCH 19, 2024

To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Here are a few basics to consider: Email Communications are Impersonal With all the talk of social media trends, it’s easy to forget that email is still a powerful marketing tool.

Marketing 130

Marketing Club Management Communication Events 130

Revenue Hub

APRIL 10, 2024

If not, feel free to hit that link; it’s a convenient primer on the latest updates for crafting emailed communication, with handy, “news-you-can-use” tips for increasing open rates and engagement. Any given email list — at least ideally — represents a customer base. That’s where spam filters come in. Why do I need to follow these guidelines?

Communication 84

Communication Accounting Article Marketing 84