InnQuest

SEPTEMBER 13, 2022

Using chatbots on your website and social media accounts help you engage with customers while automating some of the more tedious parts of the sales process, like answering questions about rates or availability. The booking engine is what allows customers to book rooms and other facilities in a hotel online. Digital folders.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Revenue Hub

SEPTEMBER 5, 2023

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. MinLOS ensures that guests don’t book for only one night during busy times, while MaxLOS prevents extended bookings that could lead to a loss of potential revenue from other guests.

Pricing 97

Pricing Reservations Training Article 97

SiteMinder

JUNE 12, 2024

For hotels, the ultimate aim of yield management is to increase revenue by leveraging the balance between supply (available rooms) and demand (guest bookings). Inventory Control : Managing the number of rooms available for different rates, packages, or booking channels. This strategy aims to ensure maximum occupancy.

Pricing 98

Pricing Book Reservations Events 98

SiteMinder

JULY 13, 2024

There are many ways you can approach this, from motivating guests to book directly to offering extended stays, up-sells or extras as well as encouraging guests to become a return visitor. Insights like your competitive set, historical performance, market and guest booking trends, and much more are now available on demand.

Pricing 98

Pricing Book Budgeting Marketing 98

Revenue Hub

JUNE 20, 2024

Or maybe that data rolls up to a group account across properties, but again, can it be leveraged for the next stay? Since the hotel isn’t using a CDP, they’re not aware of Priya’s recent negative review, and book her into a street-facing room. Special events marketed to loyalty-tier guests within the drive market. “We

Reservations 85

Reservations Special Events Communication Article 85

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Marketing 180

Marketing Information Communication Reservations 180

Revenue Hub

OCTOBER 28, 2022

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families. “As a result, technology will be even more critical in a property’s success.”

Special Events 75

Special Events Book Information Reservations 75

Hotel Business

SEPTEMBER 15, 2023

There will likely be a special event or sudden period of high demand, so always look for those opportunities. This helps you understand if there is market compression or depression that your on-books have not yet reflected, giving you the heads up to course-correct. Using external data about your market can assist here.

Special Events 64

Special Events Pricing Accounting Events 64

Revenue Hub

JULY 11, 2023

An RMS applies sophisticated algorithms and machine learning to predict demand patterns and suggest optimal pricing, taking into account a variety of factors including historical data, competitor prices, and market trends. This allows your hotel to maximize revenue during high-demand periods and stimulate bookings during slower periods.

Pricing 63

Pricing Book Article Events 63

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? As a restaurant manager, how do you prepare your team for special events or holiday rushes? For example, they could increase staff for a special event so that there are enough employees to handle larger crowds without sacrificing service quality.

Communication 78

Communication Server Special Events Training 78

SiteMinder

OCTOBER 5, 2023

It allows you to manage bookings, adjust nightly rates, availability, and streamline inventory management. This global exposure means that hotels, regardless of size or location, have the opportunity to attract travellers from various regions, enhancing their booking potential. A particularly useful feature is the rate management tool.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

Revenue Hub

AUGUST 22, 2023

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families. “As a result, technology will be even more critical in a property’s success.”

Special Events 70

Special Events Book Information Reservations 70

SiteMinder

OCTOBER 10, 2023

This forecast takes into account the total number of rooms in the hotel and subtracts the number of rooms that are expected to be occupied. Without undertaking accurate hotel forecasting, you’ll have no accuracy when it comes to predicting your future booking volume.

Book 52

Book Pricing Reservations Accounting 52

Revenue Hub

OCTOBER 28, 2022

Although occupancy rates and room revenues projection are now approaching 2019 levels, the outlook for ancillary revenue is expected to lag behind due to business travel, meetings, and a slower return of group bookings. Design a section of the website to display offerings and create booking links with photography for a more visual appeal.

Reservations 73

Reservations Book Catering Special Events 73

Modern Restaurant Management

AUGUST 2, 2024

Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. Recent research data confirms a substantial increase in patrons not arriving for their bookings. Thirty-seven percent said they’re expanding catering operations.

Pricing 100

Pricing Training Marketing Book 100

SiteMinder

OCTOBER 15, 2023

Taking supply and demand into account, dynamic pricing allows for prices to fluctuate regularly so the hotel can maximise revenue. Dynamic rates, on the other hand, take all that information into account to give hoteliers the information they need to maximise revenue at all times. However, dynamic pricing isn’t always perfect.

Pricing 59

Pricing Definition Book Marketing 59

Les Roches

DECEMBER 27, 2023

They may also help customers with membership sign-ups and renewals.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent. Secondly, technology is designed to simplify and accelerate specific tasks.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

The Restaurant Times

DECEMBER 3, 2021

Working within your budget’s limits is critical, as is developing an effective company plan that accounts for all employees, food, beverages, entertainment, maintenance, promotion, cleaning, and bills. Host comedy nights, poetry nights, or even book reading sessions at your pub and see the difference in footfall.

Events 52

Events Accounting Special Events Maintenance 52

Synergy Suite

JULY 20, 2024

Restaurants, in particular, may resort to double shifts during peak seasons or special events when an increased workforce is necessary to handle the customer surge. Also, by having proper bookkeeping practices in place, restaurant owners are less likely to have accounting errors or missed vendor invoices. Leverage software.

Bookkeeping 52

Bookkeeping Scheduling Accounting Information 52

SiteMinder

JULY 4, 2024

A satisfied guest is more likely to book a return stay, and also recommend your property to their friends, family, and peers. However, if guests don’t feel connected to your brand, they could still be ruled by price, location or facilities next time they choose to book a stay. How did you book your stay with us?

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. Most of the POS providers are given an opportunity to book a demo.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

JANUARY 31, 2023

Prepare special offers for people ordering online With this busy day, most people won’t even get the chance to book a table. Prepare special offers for people ordering online during this important holiday. Here are some ideas: Place a sign in the window of your restaurant that says “Our Valentine’s Day special is.”

Scheduling 78

Scheduling Events Book Special Events 78

eZee Absolute

JUNE 27, 2024

NFTs can represent exclusive memberships offering perks like priority access, room upgrades, or invitations to special events. For example, you could create limited-edition digital collectables that guests receive upon booking or staying at your hotel. In simple words, NFTs are hotel loyalty programs but with a twist.

Regulatory Compliance 40

Regulatory Compliance Special Events Blog Workshop 40

Les Roches

JULY 11, 2023

Understanding customers and consumers in hospitality If you work in the hospitality sector, for example in hotel management , then your customers are the people who spend money with you, whether that’s buying a meal in the hotel restaurant, booking rooms or arranging a special event in the venue.

Special Events 40

Special Events Customer Service Marketing Catering 40

7 Shifts

NOVEMBER 9, 2022

People who sign up to receive your newsletter might start ignoring their inboxes later and create new accounts. Special events such as birthdays and anniversaries also show how much you care about them. Once you have an email list of people interested to hear from you, you might want to start building your emails.

Reservations 78

Reservations Blog Marketing Events 78

7 Shifts

JUNE 16, 2024

Have a function room to cater to special events and occasions A great restaurant experience goes beyond serving good quality food—you should sell them memories and unique experiences, too. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 78

Marketing Catering Events Reservations 78

Modern Restaurant Management

NOVEMBER 1, 2019

For its strong visual focus, stick to Instagram as your main account. As organic reach continues to dwindle, Facebook is primarily where guests will find key information, including hours, location, links and events. If you host special events, Facebook Events are a great way to increase their exposure.

Events 137

Events Budgeting Special Events Accounting 137

Modern Restaurant Management

FEBRUARY 10, 2023

Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. Highlight what makes your restaurant special and diners will come check out your place. Social media links The content on your website will be different from content on your social media accounts.

Reservations 196

Reservations Information Events Catering 196

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Image Source. Maximize Indoor Real Estate with Signage.

Marketing 148

Marketing Special Events Accounting Events 148