Revenue Hub

OCTOBER 4, 2024

A hotel Booking Engine is an online platform or software that allows customers to search for, view, and book hotel rooms and self-catering accommodation directly on a hotel’s or property’s website. Tailored offers such as promotions and special discounts can entice guests to book direct, saving on hefty OTA commissions.

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Book Reservations Article Property Management 109

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

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Reservations Book Information Guest Satisfaction 100

Revenue Hub

JUNE 15, 2023

Despite the predictions of its demise, the voice reservations channel is alive and well for all sectors of the lodging industry. NB: This is an article from Kennedy Training Network For decades now, pundits have predicted the death of voice as a booking channel. The decrease in voice reservations varies according to lodging sector.

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Reservations Book Training Workshop 98

SiteMinder

APRIL 25, 2024

Barcelona, Spain – Spanish hotel bookings have jumped 34% ahead of the upcoming Labor Day holiday, compared to the same period last year. Compared to 2022, hotel booking momentum has grown 55%, as travellers take the opportunity to secure a five-day weekend.

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Book Reservations Accounting Information 105

Hospitality Net

SEPTEMBER 9, 2024

Berlin, Germany – Hotel bookings during Oktoberfest are pouring into Munich and are set to account for 32% of the host city’s reservations this autumn.

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Book Reservations Accounting 97

Revenue Hub

MARCH 4, 2024

Fortunately, there are a few strategies that hoteliers can use to checkmate OTAs and encourage more hotel direct bookings. These strategies will help you boost direct bookings, reduce reliance on OTAs, and increase your hotel’s profitability. But, what can you do to increase your direct bookings and reduce your OTA dependency?

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Book Communication Reservations Article 106

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

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Book Reservations Blog Information 98

Revenue Hub

FEBRUARY 15, 2024

Last-minute bookings are bookings that arrive days, hours, or minutes before the guests do. While these bookings can be trickier to handle (no one likes doing things last minute), they are worthwhile to pursue. Hint: There are OTAs specifically geared towards late bookings. Here is how to land guests in a hurry.

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Book Housekeeping Article Reservations 109

Revenue Hub

OCTOBER 8, 2024

Online Travel Agency (OTA) partnerships are an essential part of most hotels’ business mix, with OTA bookings sometimes accounting for half of all transient reservations. This process includes cross-checking OTA reservation confirmations with actual PMS reservations and payments to ensure the hotel is capturing all revenue due.

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Reservations Accounting Book Article 106

Hotelogix

FEBRUARY 4, 2024

  Reservation management: This feature allows you to manage all your reservations from a single dashboard. You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here. 

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Housekeeping Maintenance Reservations Accounting 147

Revenue Hub

NOVEMBER 18, 2024

In today’s highly competitive hospitality landscape, understanding the digital customer journey is crucial for hotels looking to optimise their online presence and increase direct bookings. Decision: The customer decides to book, ideally on your site rather than through third-party platforms.

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Book Reservations Article Accounting 109

Hospitality Magazine

FEBRUARY 21, 2024

If you’re working with a PR agency, put together a list of publications you’d like to be featured in and have an account manager pitch to editorial teams with information about your venue as well as an invitation to come in. This can be done yourself or by a professional videographer or content agency.

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Marketing Accounting POS Systems Information 246

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Revinate Ever since the introduction of online travel agencies (OTAs) in the ‘90s, hoteliers have struggled to achieve the optimal distribution mix between OTAs and hotel direct bookings. The state of OTAs and direct bookings The pandemic transformed the booking behavior of today’s travelers.

Book 109

Book Communication Guest Satisfaction Article 109

SiteMinder

APRIL 16, 2024

New data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, reveals a 70% rise in the average booking lead time for hotels in Vietnam, following a sharp rise in international arrivals in 2023. The data was revealed by SiteMinder at the 7th Hospitality Vietnam Conference.

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Book Reservations Accounting Marketing 104

Hotelogix

JUNE 28, 2024

The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost.   It fosters responsibility, ensuring guests commit genuinely to their bookings.

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Reservations Book Demo Accounting 130

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. A smooth mobile experience keeps people engaged and leads to more online bookings. Nowadays, running a successful restaurant takes more than great food and good service.

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Book Marketing Reservations Blog 78

Revenue Hub

JULY 19, 2024

In fact, it may be the largest account your hotel can go after, particularly if you are a focused service property. Imagine what losing one of your top accounts would look like. With front desk reservation inquiries, if you lose one, you are still booking hundreds of thousands of dollars more in incremental room revenues….yes,

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Reservations Accounting Training Article 109

Revenue Hub

JULY 28, 2023

NB: This is an article from Net Affinity Not only this, but it looks like direct bookings for summer 2023 are aligning with 2022 levels, and also are continuing to significantly outperform all other channels’, including Booking and Expedia. Hurrah for independent hotels! Are your rateplans and descriptions clear?

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Book Travel and Tourism Article Marketing 92

Revenue Hub

NOVEMBER 23, 2023

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date The Purpose of Cancellation Policies A cancellation policy protects both you and your customers by: Reducing the number of no-shows and holding guests accountable. Below are a few common policies and the situations in which they best apply.

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Reservations Book Special Events Article 109

Hotelogix

NOVEMBER 12, 2023

Here is how you go about generating this report – Report Console >> Night Audit Reports >> MTD & YTD Report Rooms on book report – This report helps you with a snapshot of room revenue, room nights and ARR for a specific search date. You can filter the report by reservation status.

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Property Management Reservations Book Accounting 147

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. They can also take requests for booking cancellation/modification and room upgrades, etc, with ease.

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Property Management Housekeeping Maintenance Server 130

Modern Restaurant Management

JUNE 4, 2021

Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results. Google is by far the top search engine with over 87 percent market share in the U.S. Last year alone there were 6.9 trillion searches for the year worldwide.

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Blog Information Book Reservations 231

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. Not following the standards expected by the guest can result in losing revenue and bad reviews. Handling these queries manually can lead to overbookings.

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Front Desk Operations Guest Satisfaction Maintenance Training 162

Revenue Hub

FEBRUARY 14, 2025

Hourly bookings are marketable to a variety of guests and increase hotel revenue by filling rooms that might otherwise go unsold. Hourly bookings can be lucrative and set your property apart from the competition. Hourly bookings can be lucrative and set your property apart from the competition. Shuffleboard, anyone?

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Book Travel and Tourism Article Events 65

Hotelogix

OCTOBER 19, 2023

It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.   Accounting Management: It automates the accounting processes of hotels, such as billing and invoicing.

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Server Housekeeping Accounting Book 130

Revenue Hub

APRIL 29, 2024

The channel manager for the hotel instantly adjusts your inventory when a guest makes a reservation through an online booking platform, which is reflected in all associated channels and your PMS. In other words, a channel manager streamlines and increases the efficiency of your hotel’s booking procedure.

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Reservations Book Article Pricing 109

STAAH

MARCH 24, 2024

The boutique Malaysian property reports a 30% increase in bookings and a 50% jump in direct bookings since joining the STAAH network. Booking is an easy three-step process for website users, as effortless on mobile as it is on desktop. The implementation of the booking engine had a remarkable impact on our revenue – up 50%.

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Book Demo Reservations Accounting 105

Hotel Business

JULY 9, 2024

The solution also includes a booking engine and quotation tool to help event planners quickly find the space they need for their budget and requirements. Now, our customers can leverage Duetto to optimize pricing, manage inventory and streamline bookings for individual guests, groups and function spaces—all in a single, unified solution.

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Accounting Concierge Book Communication 104

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. To book a demonstration of our award-winning hotel management software , click here.

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Book Blog Property Management Housekeeping 130

Hospitality Net

JUNE 23, 2023

New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings. percent this same time last year.

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Travel and Tourism Book Reservations Accounting 103

Hotelogix

AUGUST 21, 2024

Night Audit in Hotel Front Office is a significant part of a hotel's accounting process. This process records, reviews, and collates all the hotel's financial activities in one day and posts them on appropriate account heads. It reconciles all front office cash counters/accounts. Balance all departmental accounts.

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Accounting Property Management Demo Book 130

eZee Absolute

SEPTEMBER 30, 2022

It is a well-known fact that hoteliers nowadays secure a large percentage of their overall bookings through the online ecosystem. And there’s no hiding that Online Travel Agents (OTAs) are a major source for optimizing their online booking flow. It is observed that OTAs control approximately 2/3rd of all online bookings.

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Book Pricing Blog Reservations 85

Modern Restaurant Management

FEBRUARY 4, 2022

Lack of urgency in delivery as the driver has limited accountability to the restaurant. In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. Missed opportunities for customer impact such as having condiments or napkins on hand.

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Reservations Definition POS Systems Customer Service 218

7 Shifts

NOVEMBER 5, 2019

To add your restaurant to Google Maps, you’ll need to create a Google My Business (GMB) account. What is a Google My Business Account? Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account.

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Accounting Information Reservations Book 101

Revenue Hub

MAY 17, 2024

NB: This is an article from eZee Absolute Subscribe to our weekly newsletter and stay up to date Credit card fraud happens when someone uses another person’s credit card information without their permission to make purchases or reservations. This can occur in a few ways: Card Not Present (CNP) Fraud : This is becoming increasingly common.

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Reservations Accounting Document Article 109

Revenue Hub

SEPTEMBER 22, 2023

Hotel overbooking is a common practice in the hospitality industry, where hotels accept more reservations than the actual number of available rooms. Historical Data Analysis: Hotels should analyze historical booking patterns and guest behavior to determine the probability of cancellations and no-shows.

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Guest Satisfaction Reservations Communication Article 108

STAAH

JUNE 3, 2024

The platform hosts over 500 online booking channels, and offers a real-time, two-way connection to some of the world’s top property management systems and central reservation systems to enable seamless delivery of rates, availability and reservations for hotels.

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Book Reservations Marketing Catering 119