Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. So, it is important for the hotels to use right property management software. Handling these queries manually can lead to overbookings.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. accounting) so that all the information is seamlessly integrated and easily accessible at all times. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Accounting 130

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

Hotelogix

AUGUST 21, 2024

Night Audit in Hotel Front Office is a significant part of a hotel's accounting process. This process records, reviews, and collates all the hotel's financial activities in one day and posts them on appropriate account heads. It reconciles all front office cash counters/accounts. Balance all departmental accounts.

Accounting 130

Accounting Property Management Demo Book 130

Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System.   Accounting Management: It automates the accounting processes of hotels, such as billing and invoicing. You are right.

Server 130

Server Housekeeping Accounting Book 130

Hotelogix

JUNE 28, 2024

After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. These outline situations for penalty-free cancellations and clarify when fees apply, ensuring a balance between guest convenience and revenue management.  

Reservations 130

Reservations Book Demo Accounting 130

Hotelogix

OCTOBER 17, 2024

Average Check-In Time = Number of Check-Ins/Total Check-In Time​ Average Check-Out Time = Number of Check-Outs/Total Check-Out Time​  Direct Booking Ratio : This measures the percentage of bookings made directly through your hotel’s website versus third-party booking platforms.

Guest Satisfaction 130

Guest Satisfaction Book Information Property Management 130

InnQuest

APRIL 5, 2023

And that’s where yield management comes in. It enables hotels to achieve this goal by analyzing data such as occupancy rates, booking trends, and seasonal patterns to adjust prices and inventory. Even today, Ritz-Carlton uses a sophisticated revenue management system that analyzes market demand and adjusts room rates accordingly.

Pricing 220

Pricing Book Marketing Blog 220

Hotelogix

JULY 11, 2024

Technology integration: Implementing and integrating new technology systems for revenue management can be challenging and costly for smaller properties. Static pricing involves setting fixed rates based on seasons or days of the week, which does not account for changing market conditions.

Pricing 130

Pricing Download Book Budgeting 130

Hotelogix

DECEMBER 17, 2024

Increased Costs: Elevated chargeback rates trigger higher transaction fees from payment processors, and in severe cases, suspension of merchant accounts. Fraudulent Transactions Hotels face card-not-present fraud where stolen credit cards are used for online bookings. Common Causes of Chargebacks 1.

Document 100

Document Communication Book Reservations 100

Revenue Hub

APRIL 29, 2024

The channel manager for the hotel instantly adjusts your inventory when a guest makes a reservation through an online booking platform, which is reflected in all associated channels and your PMS. In other words, a channel manager streamlines and increases the efficiency of your hotel’s booking procedure.

Reservations 101

Reservations Book Article Pricing 101

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Understanding the intricacies of no-shows is important for effective hotel management. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

FEBRUARY 13, 2024

This exploration delves into the intricate operational requirements of large hotels, the pitfalls of wrong management practices - either manually or via outdated on-premises solutions, and how a cloud-based hotel management software or a hotel property management system (Hotel PMS) acts as a savior, ensuring a seamless performance across the board.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

OCTOBER 11, 2023

Sometimes, however, simultaneous bookings happen when two guests book the same room from different channels at the same time. A good channel manager refreshes every minute or so, leaving an unavoidable small window where multiple guests can book the same room. System setup errors are also common.

Book 102

Book Article Accounting Property Management 102

Revenue Hub

APRIL 19, 2024

In the realm of boosting direct bookings, numerous hotels find themselves constrained by a finite set of strategies. What many hoteliers may not know is regardless if you (as the property manager) are participating in a metasearch campaign, you are already showing up with a rate.

Marketing 91

Marketing Book Article Reservations 91

Hotel Business

MAY 16, 2023

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. For instance, some legacy property management systems don’t integrate well with third-party tools.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

STAAH

FEBRUARY 27, 2024

An error-free integration between property management systems (PMS) and channel managers is a need for efficient operations. This guide outlines 4 essential steps as enlisted below: Step 1: Initiation and Agreement Begin by contacting your Opera OXI Account Manager or Sales Manager to express interest in connecting with STAAH.

Maintenance 87

Maintenance Communication Document Accounting 87

InnQuest

NOVEMBER 21, 2022

These options are no longer just “nice-to-have” – consumers have adjusted to contactless experiences due to the pandemic and now expect hotels to provide these options, so take care to ensure that your Property Management System can fulfil their evolving needs. Boost Your Bookings and Optimise Rates.

Housekeeping 130

Housekeeping Book Pricing Property Management 130

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Revenue Hub

JANUARY 15, 2024

NB: This is an article from Hotel Financial Coach On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so that they do not end up with a mess in their books and systems. Either way, the charge for breakfast finds its way back to the “food package account” and not the customer’s room account.

Accounting 89

Accounting Pricing Article Property Management 89

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Table of contents Why are booking plugins so powerful? Many hotel booking plugins help with: Easy mobile bookings.

Book 52

Book Reservations Pricing Communication 52

Hotelogix

OCTOBER 18, 2023

This guide will offer you an in-depth overview of hotel management software, its benefits, features, and how it can help hoteliers like you to run your business successfully. What is hotel management software? Then, they write positive feedback about your property across booking/review sites, improving your brand's reputation. 

Housekeeping 130

Housekeeping Reservations Server Accounting 130

Hotel Owner

OCTOBER 21, 2022

Often, departments will have individual KPIs related to the overall property KPI so that each team member understands how their work affects the entire property. . Virtually all aspects of the research and booking process have moved online, which has created an immense amount of data for properties to decipher.

Pricing 119

Pricing Book Accounting Housekeeping 119

STAAH

APRIL 10, 2023

The company’s online platform has developed a business model centered on hotel products, integrating and disseminating global core tourism resources, allowing its clients to receive hotel booking and travel-related assistance from a single platform. We aim to bring affordable hotel booking solutions for their partners.

Travel and Tourism 80

Travel and Tourism Property Management Book Budgeting 80

Revenue Hub

MAY 17, 2024

Consider your competition and other factors impacting pricing and availability (like major annual events) to ensure your property is priced competitively. A revenue management system (RMS) is a big help here. For instance, if direct bookings increase over summer, consider reducing OTA inventory and save on those commission fees.

Pricing 99

Pricing Article Information Book 99

STAAH

JUNE 3, 2024

STAAH and Klook has joined hands to capture this growing demand, connecting Klook’s global reach with STAAH’s online distribution platform, the Max Channel Manager , to reach more travelers from Asia and beyond. For queries about the Klook integration, please reach out to your STAAH account manager for more details.

Book 96

Book Reservations Marketing Catering 96

HotelREZ

JUNE 17, 2024

Through the two-way API connection, hoteliers will have the capabilities to support a full 1-2-1 mapping of room types and rate types, this is designed for PMSs that have more sophisticated reporting and in some cases revenue management capabilities. Customers include citizenM, Numa, Limehome, Mollie’s, Vagabond Club, Raus and more.

Book 52

Book Property Management Reservations Information 52

Hotelogix

NOVEMBER 28, 2024

Cost-Effective for Long Stays They can be more affordable for long-term stays, as they often offer lower nightly rates and discounts for extended bookings. Using quality a hotel property management system like Hotelogix helps hotel service apartment management in numerous ways. Book a Demo with Hotelogix PMS

Marketing 130

Marketing Blog Information Reservations 130

InnQuest

SEPTEMBER 13, 2022

Rate management. Using chatbots on your website and social media accounts help you engage with customers while automating some of the more tedious parts of the sales process, like answering questions about rates or availability. The booking engine is what allows customers to book rooms and other facilities in a hotel online.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Revenue Hub

MARCH 11, 2024

It is calculated by estimating the total profit generated by a customer for the entire duration of their patronage and takes into account how many repeat bookings they’ve made, gross revenue from the customer, and the length of the relationship (churn rate). Filter by repeat guests and get the lowdown on your most valuable crowd.

Reservations 84

Reservations Book Article Information 84

Revenue Hub

JUNE 20, 2024

Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Operators can take a proactive stance using modern property-management systems (PMS) and do just that. Guest feedback is invaluable and provides a clear roadmap to improving hotel bookings and revenue over time.

Front Desk Operations 94

Front Desk Operations Communication Information Accounting 94

Revenue Hub

NOVEMBER 18, 2024

Food festivals are your friend, expected to account for $560.3 Multi-Room & Group Bookings Vacation rentals are popular with intergenerational travelers because of the extra space available (three generations and one bathroom does not make for a pleasant trip). billion of the 2027 food tourism market.

Travel and Tourism 75

Travel and Tourism Article Book Blog 75

Revenue Hub

APRIL 2, 2024

At the heart of every great hospitality organization is a great property management system (PMS). NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date However, the role of property management systems is evolving. In fact, the hotel PMS market size was estimated at USD 7.15

Property Management 99

Property Management Article Server Customer Service 99

Hotel Business

APRIL 1, 2024

The number of rechargeable cars sold is up 50% year-over-year, and experts predict that EVs and plug-in hybrids will likely account for nearly a quarter of all cars on the road in 2024. Electric cars account for roughly 1% of vehicles on the road in the U.S., By Hooman Shahidi The electric vehicle (EV) market in the U.S.

Accounting 75

Accounting Property Management Download Guest Satisfaction 75

Hotelogix

DECEMBER 13, 2024

As Aryavir Kumar, Managing Director of The Clarks Hotels & Resorts, points out, "In 2023, domestic mid-market brands accounted for about 66% of all hotels added. Growing footprint in tier 2, 3, and 4 cities One of the most significant opportunities for these home-grown brands lies in expanding into tier 2, 3, and 4 cities.

Whitepaper 130

Whitepaper Blog Catering Download 130

Revenue Hub

SEPTEMBER 16, 2024

What’s more, inaccurate or out-of-date information on even one booking platform can lead to lost revenue and administrative headaches. While a channel manager is a must-have for any savvy, independent hotelier, selecting the right channel management partner can be daunting. Below are some key features you should look for.

Pricing 84

Pricing Reservations Book Article 84

Revenue Hub

JULY 4, 2023

Accommodating groups is much easier when you’re set up to handle group bookings smoothly with a property management system that includes group folios for managing room blocks, reservations, group check-ins, billing, and more. Remote workers and digital nomads stay longer because they can.

Pricing 74

Pricing Reservations Property Management Article 74