Hotelogix

DECEMBER 17, 2024

Increased Costs: Elevated chargeback rates trigger higher transaction fees from payment processors, and in severe cases, suspension of merchant accounts. Guest Disputes Many chargebacks arise from guests questioning charges due to billing errors, unexpected fees, or unclear communication. Lack of communication amplifies these issues.

Document 100

Document Communication Book Reservations 100

MEWS

JANUARY 30, 2023

A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.

Marketing 162

Marketing Communication Book Information 162

Hotel Business

JULY 9, 2024

Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations. Aptech unveils new enterprise accounting dashboard Aptech has revealed a new dashboard for its PVNG enterprise accounting solution.

Accounting 104

Accounting Concierge Book Communication 104

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation. This is especially important during peak seasons when every booking is essential.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

7 Shifts

MARCH 22, 2021

Manager Log Books. Restaurant Employee Communications Tools. Manager Log Books ?? It cuts down on the confusion, allows managers to prepare on their own time, and holds your team accountable for the wins and losses. Restaurant Employee Communications Tools ?? Restaurant Employee Scheduling Software. Time Clocking.

Scheduling 174

Scheduling Sanitation Communication Book 174

7 Shifts

JULY 22, 2022

Your employees will also be able to view events on their mobile app, keeping them accountable and prepared for the day’s events. Communications. Staff communication: Messaging, Announcements, and Attachments. Manager Log Book. Manager Log Book also acts as an archive of your operations.

Scheduling 156

Scheduling Document Special Events Communication 156

7 Shifts

JUNE 3, 2022

Everyone on your team has life circumstances that must be accounted for when building the schedule. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. The Solution: Standardize team communication.

Scheduling 158

Scheduling Communication Training Book 158

Modern Restaurant Management

AUGUST 28, 2024

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. The Chipotle example underscores the immense power of social media in holding brands accountable.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

Revenue Hub

NOVEMBER 18, 2024

In today’s highly competitive hospitality landscape, understanding the digital customer journey is crucial for hotels looking to optimise their online presence and increase direct bookings. Decision: The customer decides to book, ideally on your site rather than through third-party platforms.

Book 91

Book Reservations Article Accounting 91

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. A match made in doughnut heaven ??

Scheduling 148

Scheduling Communication Book Information 148

7 Shifts

JULY 31, 2020

And if they would forget to go check, it would not necessarily account for an event that was coming up, and were left, again, short-staffed, over-staffed. Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. That always is an issue.

Scheduling 148

Scheduling Document POS Systems Communication 148

Modern Restaurant Management

NOVEMBER 9, 2022

Hourly hiring is traditionally a complicated process – requiring applicants to create accounts, navigate clunky job websites, and fill out paperwork. Gen Z, the target demographic for the restaurant industry, prefers to communicate via text. Within minutes, the conversational AI books the interview.

Scheduling 202

Scheduling Document Accounting Communication 202

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Communicate with Customers on Social Media. Or you can partner with influencers, invite them to the restaurant, and ask them for a review on their accounts. Optimize the website for mobile screens.

Marketing 203

Marketing Budgeting Communication Information 203

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. accounting) so that all the information is seamlessly integrated and easily accessible at all times. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Accounting 130

7 Shifts

MAY 28, 2021

What's really shifted has been the level of accountability among Pita Way's 108 employees, across all the stores. It's just actually having people accountable and actually remembering to do things on a daily basis. Communication for growth ??. 7tasks has brought accountability in the organization to our whole company.

Scheduling 148

Scheduling Accounting Communication Book 148

Modern Restaurant Management

APRIL 8, 2024

The best food businesses look for solutions for their customers and also takes in account the customer’s customer in the case of food suppliers. Building culture begins from the top and starts with communicating the vision of a company. Culture is Critical There are endless books and resources that say, it is all about culture.

Front of House 187

Front of House Customer Service Accounting Communication 187

7 Shifts

NOVEMBER 5, 2019

To add your restaurant to Google Maps, you’ll need to create a Google My Business (GMB) account. What is a Google My Business Account? Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account.

Accounting 101

Accounting Reservations Information Book 101

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. and facilitate smoother communication. No more duplicate customer contact information or accounts and fewer chances for error.

Guest Satisfaction 98

Guest Satisfaction Information Catering Document 98

Horizon Hospitality

MARCH 19, 2024

To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Here are a few basics to consider: Email Communications are Impersonal With all the talk of social media trends, it’s easy to forget that email is still a powerful marketing tool. Is it visually appealing?

Marketing 130

Marketing Club Management Communication Events 130

STAAH

FEBRUARY 27, 2024

Kickstarting on this venture requires meticulous planning and collaboration with key stakeholders, including Opera OXI Account Managers, Oracle Hospitality coordinators, and, if applicable, Oracle Partners/Dealers. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH.

Maintenance 87

Maintenance Communication Document Accounting 87

Revenue Hub

OCTOBER 20, 2022

With 2023 clear on the horizon, it’s time to look at the booking trends and statistics which have dominated 2022, so we can leverage that information as we look ahead. Optimize All Booking Channels. Recent research has shown that mobile is often the preferred channel for last-minute bookings. billion ( GBTA ).

Book 78

Book Events Article Information 78

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 147

POS Systems Scheduling Training Reservations 147

Revenue Hub

JUNE 20, 2024

Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Guest feedback is invaluable and provides a clear roadmap to improving hotel bookings and revenue over time. These messages are invaluable and must be accounted for when performing a sentiment analysis.

Front Desk Operations 94

Front Desk Operations Communication Information Accounting 94

Boutique Hotel News

DECEMBER 20, 2022

Some day, users might be able to book a hotel stay directly through the platform as well as buy hotel related items advertised in video content. As Simon Bullingham, CEO of Journey Hospitality highlights, consideration must be given to open-API booking engines, AI-powered promotional messaging, and shoppable content via VR and 360 tours.

Concierge 312

Concierge Book Marketing Information 312

Revenue Hub

NOVEMBER 14, 2024

This helps create accountability, ensure consistency, and reduce errors. The person should be good with numbers, super organized, a stickler, a strategic thinker, and an effective communicator who can rally the whole team to support revenue strategies. For example, which of the following are you more likely to book?

Pricing 100

Pricing Scheduling Book Article 100

7 Shifts

APRIL 13, 2021

In addition to scheduling tools , Canyons uses the integrated task management platform – 7tasks – to keep employees accountable for their day-to-day tasks and keep his whole team in sync. Communication is always a problem in restaurants with large teams like Canyons. They communicate all day long in our logbook,” says Crumpton.

Scheduling 148

Scheduling Communication Server Definition 148

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 141

POS Systems Scheduling Training Reservations 141

7 Shifts

MAY 3, 2021

This added layer of communication and accountability among your team can help stay on top of things and focus on providing the best experience possible for everyone. Manager Log Book Managers get a communication upgrade, too. Events can be anything from holidays to “Bottomless Brunch” to a big reservation.

Server 148

Server Budgeting Scheduling Communication 148

EATER

MAY 20, 2022

Businesses are more reliant on Instagram than ever — which means more pain when they get locked out One day in March, the pastry chef Bronwen Wyatt was posting a picture of one of her signature squiggle-decorated cakes on Instagram when she was suddenly logged out of her account. For these reasons, Instagram is intrinsic to her business.

Accounting 117

Accounting Communication Book Definition 117

7 Shifts

SEPTEMBER 16, 2021

Better yet, using technology like 7shifts Manager Log Book can make this process even simpler. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business. Online Employee Communication. Keep Your Team Connected.

Document 148

Document Communication POS Systems Training 148

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Table of contents Why are booking plugins so powerful? This means they can serve many different purposes.

Book 52

Book Reservations Pricing Communication 52

Revenue Hub

JULY 28, 2023

NB: This is an article from Net Affinity Not only this, but it looks like direct bookings for summer 2023 are aligning with 2022 levels, and also are continuing to significantly outperform all other channels’, including Booking and Expedia. If so, make details of availability very clear at booking stage.

Book 64

Book Travel and Tourism Article Marketing 64

Boutique Hotel News

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . Booking is due to launch this offering in the next 12-18 months.

Events 162

Events Front of House Back of House Book 162

SiteMinder

JUNE 22, 2023

Barcelona, Spain – New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings. Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date.

Travel and Tourism 98

Travel and Tourism Reservations Book Pricing 98

Revenue Hub

NOVEMBER 11, 2022

Direct bookings have the potential to overtake OTA bookings. In 2023, direct bookings are expected to surpass OTA bookings — they’re projected to account for 51% of all bookings. This is highly favorable for you, because OTAs often limit how you’re able to communicate with your guests.

Travel and Tourism 82

Travel and Tourism Book Communication Article 82

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As 350,000-1 million. $1-2 1-2 million. $2-5

Accounting 192

Accounting POS Systems Sanitation Information 192