Revenue Hub

NOVEMBER 14, 2024

This helps create accountability, ensure consistency, and reduce errors. The person should be good with numbers, super organized, a stickler, a strategic thinker, and an effective communicator who can rally the whole team to support revenue strategies. For example, which of the following are you more likely to book?

Pricing 109

Pricing Scheduling Book Article 109

Hotelogix

APRIL 11, 2025

👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 Recent studies show that hotels implementing modern POS systems report an average 23% increase in F&B revenue within the first 12 months of deployment. High Communication Overhead: Staff frequently waste valuable time coordinating between departments.

POS Systems 130

POS Systems Guest Satisfaction Housekeeping Travel and Tourism 130

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 178

Communication Accounting Scheduling Presentation 178

STAAH

APRIL 16, 2025

Insights General Booking Engine Opportunities (Available only via Booking.com) Logs (Internal Use Only) Why It Matters Why It Matters --> Without it, youre checking guests in and out without knowing which rooms are booked, what rates are working, or how your business is truly performing. are performing across OTAs and booking sources.

Book 73

Book Information Pricing Marketing 73

Hotelogix

FEBRUARY 17, 2025

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? Direct Booking Platforms - the hotel website and booking engine.

Book 100

Book Pricing Marketing Accounting 100

Hotelogix

APRIL 17, 2025

Guests now expect access to their own streaming accounts, so offering Smart TVs with Netflix, YouTube, or Disney+ is practically standard for modern hotels. 👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 Cultural Events and Workshops Guests love to connect with local culture.

Travel and Tourism 100

Travel and Tourism Workshop Book Catering 100

Revenue Hub

MARCH 25, 2025

When a Revenue Manager learns to communicate succinctly and transparently, the team understands the “what” and the “why” behind each strategic choice. Multiplicity of Data Sources Data Overload : Hotels generate vast amounts of data dailyguest profiles, booking trends, competitor rates, distribution channels, and more.

Communication 104

Communication Article Accounting Pricing 104

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Revinate Ever since the introduction of online travel agencies (OTAs) in the ‘90s, hoteliers have struggled to achieve the optimal distribution mix between OTAs and hotel direct bookings. The state of OTAs and direct bookings The pandemic transformed the booking behavior of today’s travelers.

Book 109

Book Communication Guest Satisfaction Article 109

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Even this book, written with the benefit of greater knowledge and better perspective, is still riddled with problems,” he writes. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.

Accounting 145

Accounting Book Front of House Server 145

Revenue Hub

MARCH 4, 2024

NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date However, it comes with a price: they charge commission fees that can significantly cut into hotels’ profits, they reduce the amount of data available for the properties and interrupt the direct communication needed to foster loyalty. among others.

Book 106

Book Communication Reservations Article 106

Revenue Hub

APRIL 24, 2025

Reason 3: Lack of a consistent guest journey If you disappear after the guest makes a booking and dont talk to them again until its time for check-in, you are wasting the opportunity to connect with them and build a relationship. Dont think about pre-stay communication as being related only to cross-selling.

Book 75

Book Communication Definition Information 75

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. The front office gathers and communicates essential guest information to various hotel departments.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Typically referring to email, a unified inbox brings different accounts together so you can easily see where you have new messages and switch between accounts to send responses. What is a unified inbox?

Communication 52

Communication Property Management Accounting Blog 52

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Communication Maintenance Budgeting 203

MEWS

JANUARY 30, 2023

A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.

Marketing 162

Marketing Communication Book Information 162

Hotel Business

JULY 9, 2024

Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations. Aptech unveils new enterprise accounting dashboard Aptech has revealed a new dashboard for its PVNG enterprise accounting solution.

Accounting 104

Accounting Communication Concierge Book 104

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation. This is especially important during peak seasons when every booking is essential.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

7 Shifts

MARCH 22, 2021

Manager Log Books. Restaurant Employee Communications Tools. Manager Log Books ?? It cuts down on the confusion, allows managers to prepare on their own time, and holds your team accountable for the wins and losses. Restaurant Employee Communications Tools ?? Restaurant Employee Scheduling Software. Time Clocking.

Scheduling 174

Scheduling Sanitation Communication Book 174

7 Shifts

JULY 22, 2022

Your employees will also be able to view events on their mobile app, keeping them accountable and prepared for the day’s events. Communications. Staff communication: Messaging, Announcements, and Attachments. Manager Log Book. Manager Log Book also acts as an archive of your operations.

Scheduling 156

Scheduling Document Special Events Communication 156

Revenue Hub

JULY 28, 2023

NB: This is an article from Net Affinity Not only this, but it looks like direct bookings for summer 2023 are aligning with 2022 levels, and also are continuing to significantly outperform all other channels’, including Booking and Expedia. If so, make details of availability very clear at booking stage.

Book 92

Book Travel and Tourism Article Marketing 92

Hotelogix

APRIL 17, 2025

Real-Time Room Status Updates Color-coded statuses like Clean, Dirty, Inspect, Under Maintenance, DNR Each room status is instantly visible through simple color codes, helping teams prioritize their work and reduce human error in communication. One poor check-in experience can cost dozens of future bookings.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Travel and Tourism 130

Revenue Hub

OCTOBER 20, 2022

With 2023 clear on the horizon, it’s time to look at the booking trends and statistics which have dominated 2022, so we can leverage that information as we look ahead. Optimize All Booking Channels. Recent research has shown that mobile is often the preferred channel for last-minute bookings. billion ( GBTA ).

Book 98

Book Events Article Information 98

7 Shifts

JUNE 3, 2022

Everyone on your team has life circumstances that must be accounted for when building the schedule. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. The Solution: Standardize team communication.

Scheduling 158

Scheduling Communication Training Book 158

Modern Restaurant Management

AUGUST 28, 2024

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. The Chipotle example underscores the immense power of social media in holding brands accountable.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. A match made in doughnut heaven ??

Scheduling 148

Scheduling Communication Book Information 148

Revenue Hub

JUNE 20, 2024

Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Guest feedback is invaluable and provides a clear roadmap to improving hotel bookings and revenue over time. These messages are invaluable and must be accounted for when performing a sentiment analysis.

Front Desk Operations 109

Front Desk Operations Communication Information Accounting 109

7 Shifts

JULY 31, 2020

And if they would forget to go check, it would not necessarily account for an event that was coming up, and were left, again, short-staffed, over-staffed. Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. That always is an issue.

Scheduling 148

Scheduling Document Communication POS Systems 148

Modern Restaurant Management

NOVEMBER 9, 2022

Hourly hiring is traditionally a complicated process – requiring applicants to create accounts, navigate clunky job websites, and fill out paperwork. Gen Z, the target demographic for the restaurant industry, prefers to communicate via text. Within minutes, the conversational AI books the interview.

Scheduling 202

Scheduling Document Accounting Communication 202

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Communicate with Customers on Social Media. Or you can partner with influencers, invite them to the restaurant, and ask them for a review on their accounts. Optimize the website for mobile screens.

Marketing 203

Marketing Budgeting Communication Information 203

Revenue Hub

SEPTEMBER 22, 2023

Subscribe to our weekly newsletter and stay up to date Understanding Hotel Overbooking: Hotel overbooking is based on the assumption that a certain percentage of guests will not show up or cancel their reservations, creating room availability for additional bookings. Should Hotels Engage in Overbooking?

Guest Satisfaction 108

Guest Satisfaction Reservations Communication Article 108

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. accounting) so that all the information is seamlessly integrated and easily accessible at all times. To Wrap It Up.

Property Management 130

Property Management Catering Accounting Book 130

7 Shifts

MAY 28, 2021

What's really shifted has been the level of accountability among Pita Way's 108 employees, across all the stores. It's just actually having people accountable and actually remembering to do things on a daily basis. Communication for growth ??. 7tasks has brought accountability in the organization to our whole company.

Scheduling 148

Scheduling Accounting Communication Book 148

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. and facilitate smoother communication. No more duplicate customer contact information or accounts and fewer chances for error.

Information 109

Information Guest Satisfaction Catering Document 109

7 Shifts

NOVEMBER 5, 2019

To add your restaurant to Google Maps, you’ll need to create a Google My Business (GMB) account. What is a Google My Business Account? Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account.

Accounting 101

Accounting Information Reservations Communication 101