7 Shifts

OCTOBER 9, 2019

A mobile app in particular allows customers to create a profile, track their rewards, get exposed to the brand more frequently, and, most importantly, receive new offers. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service.

Marketing 113

Marketing Reservations Accounting Information 113

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

Marketing 226

Marketing Information POS Systems Demo 226

Revenue Hub

MARCH 5, 2024

On a related note, the owner of a well-run hotel told me that he organises surprise meals for his staff to show recognition for their hard work and dedication to customer service, which has been very positive for morale and staff retention. Trust me, your bank account will thank you for it!

Pricing 106

Pricing Blog Book Article 106

STAAH

JULY 11, 2023

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. About the Writer This blog is written by Kevin Tatem, Regional Director – APAC Kevin holds an outstanding reputation in the tourism space across the Asia Pacific.

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

Restaurant Engine

DECEMBER 28, 2022

The user experience is paramount when it comes to viewing your menu, so take this into account when creating your menu pages. You’ll find that this improves the overall customer experience while providing your customers with all the information they need to make an informed decision about where and what they are eating. #3:

Information 105

Information Customer Service Blog Accounting 105

LimeTray

FEBRUARY 9, 2025

The following blog explores the benefits of integrating restaurant POS systems with inventory and the factors to consider when selecting a POS with inventory solutions. With this level of efficiency, you can focus on what really matters: serving up great food and drinks to happy customers.

POS Systems 52

POS Systems Cost Reduction Vendor Management Download 52

LimeTray

FEBRUARY 17, 2025

The blog below explores restaurant POS systems integrated with KDS and examines top POS systems, benefits, and trends driving the development of restaurant POS-KDS technology. LimeTray POS LimeTrays restaurant POS system stands out with its user-friendly KDS, which integrates advanced analytics and accounting software.

POS Systems 52

POS Systems Front of House Kitchen Operations Communication 52

STAAH

MAY 9, 2023

According to the World Tourism Organization, the tourism industry accounts for 5% of global carbon emissions. Read an in-depth blog on Sustainable Hospitality 2. The trending AI tool ChatGPT can also assist in the customization of chatbots to suit the specific needs of individual hotels.

Travel and Tourism 98

Travel and Tourism Book Information Accounting 98

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

InnQuest

JULY 11, 2022

For example, topics like informative destination posts or travel tips can be packaged in the form of blogs, infographics, videos, case studies, etc. to capture the attention of your potential customers and engage them.

Marketing 130

Marketing Travel and Tourism Definition Book 130

STAAH

NOVEMBER 22, 2022

It covers everyone who is directly or indirectly involved in marketing, selling, or offering customer service for your property. Read an in-depth blog here. All accommodation providers strive to provide a seamless, effective, and customer-friendly journey , but this cannot be done without the proper processes in place.

Marketing 98

Marketing Pricing Book Blog 98

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. The purpose of the role is to ensure that all guests receive high quality customer service. Key attributes include strong people skills, attention to detail, good leadership skills and customer service experience.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

SiteMinder

AUGUST 14, 2024

This blog will help you understand Tripadvisor reviews and how to optimise them for your hotel. As such there are a few ways to check your reviews on Tripadvisor: If you have a Tripadvisor account, navigate to the Tripadvisor homepage and click on your profile picture in the top right of the page.

Book 98

Book Blog Information Accounting 98

LimeTray

FEBRUARY 17, 2025

The blog below explores the top cloud-based restaurant POS systems like LimeTray and Revel restaurant POS. Integrating everything from accounting software to delivery platforms and customer loyalty programs is critical for improving your operations. Thats where a cloud-based POS system comes in.

POS Systems 52

POS Systems Training Budgeting Pricing 52

eZee Absolute

MAY 15, 2023

With increasing dependence on technology, ChatGPT is an innovative tool that hoteliers can use to improve their customer service and save costs. In this blog, we will discover the true potential of ChatGPT for hotels and explore how this innovative technology can transform hospitality businesses. No, it isn’t.

Customer Service 52

Customer Service Blog Training Reservations 52

Modern Restaurant Management

SEPTEMBER 16, 2020

They should talk about these precautions in their blog posts, at the top of the homepage of their website, on their Google My Business listings, and on their Google and social media ads. It is done through the packaging, food presentation and overall customer service. Kate Pyle, Account Manager at Big Spoon Co.,

Marketing 234

Marketing Communication Information Reservations 234

SiteMinder

NOVEMBER 22, 2023

Online travel agents capture more traffic than other sites, accounting for around 33% of visits across all travellers in the study. Reading travel blogs. Publish blogs about your destination and your property. Increasing discoverability and providing key information with a blog on your website. Watching videos on YouTube.

Book 100

Book Blog Information Communication 100

7 Shifts

SEPTEMBER 26, 2022

Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others. That's why customer service skills are essential when you're in the front of house. It's also personally rewarding and makes the mentor more accountable, responsible, and invested in the team.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. That's why it is important to learn how to motivate your restaurant employees.

Scheduling 148

Scheduling Server Communication Sanitation 148

SiteMinder

OCTOBER 11, 2022

If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. As the main guest service department in a hotel, front office functions include: Answering phones.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Travel Booster

JULY 2, 2023

In this blog post, we’ll explore five reasons that implementing an ERP solution for your travel management system will improve your bottom line. There is a lot of money that typically gets distributed to a long list of vendors, so timely collection, accounting and payment are important to keep the wheels running smoothly.

Customer Service 52

Customer Service Accounting Book Blog 52

Lithos POS

JULY 4, 2024

Outsource tasks like customer service and basic operations to software or employees. – Example : Create a detailed cash flow projection that accounts for peak and off-peak seasons, and set aside funds during high-revenue periods to cover low-revenue times. This will help you to simplify your accounting operations.

Maintenance 52

Maintenance Accounting Customer Service Marketing 52

Les Roches

DECEMBER 28, 2022

Communications managers are usually responsible for creating various marketing and advertising materials, such as web pages, blogs, press releases, newsletters, brochures, newspaper adverts, brochures, and promotional items. Customer service. Customer service can make or break a brand. Advertising.

Communication 52

Communication Blog Customer Service Marketing 52

LimeTray

APRIL 29, 2021

It needs to take into account different screen sizes as well as load times. Something as minor as a smaller or bigger button size can make the user experience difficult and lead customers to abandon ordering altogether. Use them to link your Instagram, Facebook, and Twitter accounts. Customer Service. Social Media.

Reservations 52

Reservations Customer Service Accounting Blog 52

Lithos POS

AUGUST 31, 2023

It helps you to save money and push your business to grow, The POS enables seamless management of customer interactions and data, facilitating personalized and targeted marketing campaigns, loyalty programs, and improved customer service. POS tracks and records every customer transaction. Registered as Lithospos, Inc.

POS Systems 52

POS Systems Accounting Blog Customer Service 52

Synergy Suite

OCTOBER 28, 2024

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

Customer Service 52

Customer Service Front of House Back of House Training 52

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. POS helps you to provide a seamless customer experience.

POS Systems 69

POS Systems Accounting Front of House Server 69

Lithos POS

FEBRUARY 19, 2023

In this blog, we aim to let you know how a point of sale integration can be used to simplify your business. We are discussing in this blog What is an integrated POS system? However, your Accounting and financial management software such as SAP, Oracle cloud, QuickBooks, Emaar, ZohoBooks, and Tally can be integrated with the POS system.

POS Systems 45

POS Systems Blog Accounting Marketing 45

Lithos POS

MARCH 27, 2023

In this blog, we are going to cover everything that you need to know about restaurant automation. In this blog, we are going to discuss What is restaurant automation? Most point of sale systems provides the option to manage business operations such as inventory, accounting, CRM, payment, loyalty, and online ordering.

POS Systems 52

POS Systems Blog Front of House Accounting 52

Social Hospitality

JUNE 3, 2023

With the rise of social media, social selling has become an increasingly popular tactic for sales teams to generate new leads and build long-lasting relationships with customers. In this blog post, we will explore six techniques to help you master the art of social selling.

Blog 52

Blog Marketing Customer Service Scheduling 52

Social Hospitality

JUNE 3, 2023

With the rise of social media, social selling has become an increasingly popular tactic for sales teams to generate new leads and build long-lasting relationships with customers. In this blog post, we will explore six techniques to help you master the art of social selling.

Blog 52

Blog Marketing Customer Service Scheduling 52

Lithos POS

OCTOBER 8, 2024

By automating these workflows, LithosPOS not only increases operational efficiency but also allows your team to focus on providing excellent customer service. Instead of solving repetitive tasks, employees can focus on customer satisfaction, reducing wait times and improving overall service quality.

Information 52

Information Accounting Blog Customer Service 52

Lithos POS

DECEMBER 19, 2023

He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. Their coordination matters in customer service. Everything you can is related to the customer.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Lithos POS

MARCH 16, 2023

Accounting integration If you are currently using accounting software for your business you can integrate it with LithosPOS or you can perform various accounting functions using the accounting options in LithosPOS. It can help you to deal with complex accounting operations. appeared first on LithosPOS Blog.

POS Systems 40

POS Systems Accounting Pricing Blog 40

Lithos POS

JUNE 3, 2024

Here are some SOPs commonly used in the food business Food Preperation Food Safety and Hygiene Customer Service Cleaning and Maintenance Opening and Closing Procedures Employee Training and Management Inventory Management Financial Transactions Emergency Procedures Implementing this guideline will help ensure quality across various business areas.

POS Systems 52

POS Systems Training Accounting Blog 52

Synergy Suite

MARCH 20, 2024

In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. Core duties of a server include taking orders, serving food and drinks, and ensuring that customers have an enjoyable dining experience.

Front of House 52

Front of House Back of House Server Customer Service 52

Synergy Suite

JANUARY 14, 2023

Your training program should account for situations where you may need to change what technology you’re using to make employees’ jobs more efficient and easier to manage. It is important for staff to understand the importance of providing excellent customer service and the impact that it has on the restaurant’s overall success.

Training 52

Training Customer Service Communication Document 52