Hotel Owner

APRIL 5, 2024

Managing director Kenny McMillan recently returned to Aviemore, where he first trained as a sous chef between 2004 and 2007. Marketing director Gaelle Delagrave is an experienced marketer with over 20 years’ experience in digital media, specialising in customer growth strategies and key account management for leading brands globally.

Beverage Operations 52

Beverage Operations Accounting Training Marketing 52

Modern Restaurant Management

DECEMBER 27, 2019

Silvestri comes from Disruptive Group (a division of sbe), where he served as Chief Operating Officer, overseeing all of the food and beverage operations for venues across the sbe portfolio globally, including culinary concepts, nightlife venues and Umami Burger. Photo credit: Bill Milne.

Workshop 123

Workshop Marketing Accounting L&D 123

Les Roches

JULY 1, 2024

In this article, we’ll look at the advantages of online learning for hospitality training, from flexibility and accessibility to tailored curriculums and interactive experiences. Mobile accessibility and on-the-go training solutions In today’s fast-paced world, accessibility is important for learners who are constantly on the move.

Scheduling 52

Scheduling Training Communication Travel and Tourism 52

Revenue Hub

JUNE 12, 2024

According to a recent customer loyalty survey conducted by global accounting firm PwC, more than 25 percent of respondents said they stopped buying from a specific business in the past year due to negative experiences. Ideally, front desk employees should be trained to help guests who encounter difficulties.

Book 57

Book Information Communication Presentation 57

SiteMinder

OCTOBER 11, 2022

Hotel restaurant management involves overseeing the multiple food and beverage operations within a hotel, which can be an integral component to the overarching hotel experience. Successful hotel restaurant management requires the ability to oversee many operations at once.

Customer Service 52

Customer Service Reservations Book Marketing 52

Modern Restaurant Management

FEBRUARY 19, 2020

She served in the multi-unit health care industry as controller, and most recently, she was senior director at 7-Eleven in Dallas, where she held responsibility for much of the accounting in the U.S. and Canada and where she also held a senior role in franchising.

Marketing 122

Marketing Download Pricing Catering 122