Revenue Hub

JUNE 12, 2024

According to a recent customer loyalty survey conducted by global accounting firm PwC, more than 25 percent of respondents said they stopped buying from a specific business in the past year due to negative experiences. Clearly communicate the property’s check-in options during the booking process and prior to check-in.

Book 57

Book Information Communication Presentation 57

Les Roches

JULY 1, 2024

Lack of face-to-face interaction A lack of in-person communication can make it difficult for learners to ask questions, seek clarification and engage in discussions. Staying motivated and focused without the accountability of in-person classes can also be challenging.

Scheduling 52

Scheduling Training Communication Travel and Tourism 52

Hotel Owner

DECEMBER 11, 2024

The sales processneeds analysis, listening, and closing the dealis the same, whether youre selling gym memberships or managing major hotel accounts, he says. He believes in leading by example and maintaining open communication. Reflecting on those early days, Brown emphasises the importance of mastering the fundamentals.

Beverage Operations 52

Beverage Operations Guest Satisfaction Marketing Accounting 52

Hotel Business

NOVEMBER 21, 2023

We spoke with Sarah Murov, SVP, brand and communications, Loews Hotels & Co about the legacy program and what’s on the horizon: What is Loews Loves Family programming? Loews Loves Families programming extends this comfortability to every member of the family and ensures that all guests feel welcome and accounted for.

Concierge 59

Concierge Catering Reservations Accounting 59

SiteMinder

OCTOBER 11, 2022

Hotel restaurant management involves overseeing the multiple food and beverage operations within a hotel, which can be an integral component to the overarching hotel experience. Successful hotel restaurant management requires the ability to oversee many operations at once. Align restaurant operations and marketing strategies.

Customer Service 52

Customer Service Reservations Book Marketing 52

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. She served in the multi-unit health care industry as controller, and most recently, she was senior director at 7-Eleven in Dallas, where she held responsibility for much of the accounting in the U.S.

Marketing 122

Marketing Download Pricing Catering 122

EATER

AUGUST 17, 2020

Sit down with your bookkeeper and your accountant, start running these numbers, because we are going to eventually have to put offers together with the landlords, but I was also immediately approaching the landlords saying, “Hey, can we get an agreement here that you’re not going to try to send default notices.” Which it did.

Beverage Operations 128

Beverage Operations Document Bookkeeping Communication 128