Modern Restaurant Management

SEPTEMBER 14, 2022

For example, your Netflix account sends your recommendations based on the content you viewed in the past, and you continue to get more suggestions that interest you when you keep using the service for an extended period. Role of AI in Front of House. Role of AI in Back of House.

Back of House 211

Back of House POS Systems Training Front of House 211

7 Shifts

MARCH 23, 2022

Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. They turned to 7shifts to bring together their 16 locations, keep staff accountable, and help their teams spend time on what matters most: hospitality. Table of Contents.

Scheduling 147

Scheduling Communication Accounting Training 147

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 189

Back of House Front of House Information Reservations 189

Modern Restaurant Management

MARCH 17, 2025

In our experience, this is especially helpful with coleslaw, as a foodservice operator can control consistency of the menu item, reduce preparation time, and streamline back-of-house training. Having many team members mean there are many salaries being paid and those salaries are accounted for in the service price.

Pricing 88

Pricing Back of House Marketing Accounting 88

Modern Restaurant Management

JUNE 26, 2024

That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. At leading restaurant chains, drive-thrus can account for 70 percent of sales or more , so every second counts.

Training 175

Training Back of House Definition Accounting 175

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Modern Restaurant Management

AUGUST 6, 2020

Third, menus should take into account changing customer bases. Customer Communication. Though restaurant technology has come a long way in improving the front of house customer experience in discovery and delivery, one area of the restaurant that is often overlooked is in the back of house.

Front of House 212

Front of House Back of House Server Scheduling 212

Boutique Hotel News

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . If departments received similar wages, multi-skilling would broaden the appeal of roles,” he said.

Events 162

Events Front of House Back of House Book 162

Modern Restaurant Management

MARCH 11, 2025

Many restaurant groups realized they don’t have to do everything in-house—outsourcing HR, payroll, marketing, accounting, and more has helped them streamline operations, cut costs, and focus on what matters most: their people and their profits. The biggest shift? Efficiency and strategic outsourcing.

Communication 88

Communication Server Pricing Scheduling 88

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., This is where restaurant technology plays its biggest role.

Server 197

Server Concierge Front of House Back of House 197

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Prior year data doesn’t account for when local festivals or sporting events happen. The best way to make sure it doesn't trickle down into more problems is to establish a team communication strategy for shift trades and changes.

Scheduling 167

Scheduling Server Communication Information 167

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 141

POS Systems Scheduling Training Reservations 141

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Does not take into account slower shifts or individual performances. Until recently, back-of-house workers were not legally allowed to be included in tip pools. to run smoothly. Total hours worked. All eligible staff. Points based.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. If your restaurant uses 7shifts , help new employees log in to their accounts. Be thorough in your communication. Questions are encouraged.

Training 122

Training Customer Service Communication Information 122

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

JANUARY 26, 2021

Go All-in on Delivery and Takeout The forced closures that swathed the restaurant industry last spring—with some back in place—delivery and takeout became the only way for diners to get restaurant food, and the only way for restaurants to drive revenue. Before March of 2020, front of house shifts made up 34% of all shifts.

Front of House 148

Front of House Accounting Back of House Server 148

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Does the restaurant outsource any financing or accounting work? Improve Employee Communication. Areas of restaurant operations.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

SEPTEMBER 20, 2021

You know the mix of front-of-house and back-of-house roles you require for every shift. These changes, though, can throw the schedule off if not properly tracked and accounted for. I had one email [account] just for time off,” says Kim Jackson, District Manager and Franchise Trainer for The Human Bean. “We

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ?? Choose the right cleaning products ??

Sanitation 135

Sanitation Front of House Back of House Accounting 135

Hotel Business

MARCH 7, 2023

Sales and marketing teams can collaborate to create personalized automated or ad hoc sales campaigns targeting corporate clients and travel agents to launch outreach efforts with segmented, pre-scheduled campaigns and personalized direct sales communications through Cendyn’s Microsoft Exchange integration.

Reservations 83

Reservations Scheduling Accounting Communication 83

LimeTray

JANUARY 31, 2025

Hospitality Sector Restaurants and cafes frequently face the challenge of miscommunication between front- and back-of-house staff, leading to delays, incorrect orders, and customer dissatisfaction. These systems can handle complex transactions, client requests, and data recording, improving customer interactions and back-end processes.

POS Systems 52

POS Systems Maintenance Server Customer Service 52

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 88

Back of House Front of House Information Reservations 88

7 Shifts

MAY 27, 2021

Remember to take any considerations needed into account (this may be a reason to use a partial rotation schedule and keep a few employees on a fixed schedule). Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 148

Scheduling Server Front of House Back of House 148

Modern Restaurant Management

APRIL 2, 2020

The Checklist gives employees a complete method to view, perform and record tasks increasing accountability and overall workflow. Qwick is supporting restaurants pivoting their business model to meal prep and take-out by offering back of house help. External communications to customers, stakeholders, social media followers, etc.

Information 206

Information Communication Training Marketing 206

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. Making beds.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

LimeTray

FEBRUARY 9, 2025

With a solid restaurant POS system, orders are entered accurately, and special requests are clearly communicated to the kitchen. This cuts down on confusion, speeds up order fulfillment, and improves communication between front-of-house and back-of-house staff.

Pricing 52

Pricing POS Systems Server Scheduling 52

SiteMinder

OCTOBER 11, 2022

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Accounting manager. The accounts department oversees all incoming and outgoing expenses.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

DECEMBER 8, 2020

Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Back of house employees may have their choice of station or have the privilege of not having to cut fries for a shift. Tally up and see which member of your team had the most perfect checks and give them a reward at the end of competition.

Front of House 148

Front of House Server Events Special Events 148

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . The greatest commercial kitchen in the world would be for waste if you didn’t take your local norms and laws into account.

Sanitation 98

Sanitation Back of House Accounting Maintenance 98

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

7 Shifts

SEPTEMBER 19, 2019

Accounting and finances: Manage budgets and track food and labor costs. Build a culture of communication. Because many issues in the kitchen arise from poor communication, create systems that encourage it. Start by establishing clear procedures for communication when working in the kitchen.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Accounting software QuickBooks is used across an array of industries - with restaurants among them.

Scheduling 78

Scheduling Reservations Download Communication 78

Hotel Business

NOVEMBER 10, 2022

Think Simplicity , a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, has partnered with hospitality management platform Cloudbeds.

Front Desk Operations 52

Front Desk Operations Housekeeping Communication Accounting 52