Remove Accounting Remove Article Remove Customer Service Remove Service Management
article thumbnail

Exploring the world of guest services: from definitions to job descriptions

Les Roches

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry.

article thumbnail

What degree is best for hotel management?

Les Roches

What degree is best for hotel management? 26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. A solid educational background is essential to excel in this field, but knowing what degree is best for hotel management can be hard.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How long is an online hotel management course

Les Roches

How long is an online hotel management course 4th July, 2024 In this article In recent years, online education has emerged as a flexible and convenient option for people looking to pursue their passion for hotel management while balancing other commitments. With the hotel industry growing by 3.7%

article thumbnail

6 Critical Restaurant Manager Responsibilities For Efficient Operations

The Restaurant Times

In the digital age, managers should also have technological skills, conflict resolution skills, financial planning expertise, and the ability to spot new growth opportunities. The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. .

article thumbnail

How to be a restaurant manager

Les Roches

Managing a successful restaurant is a challenging role. In this article, we will explore how to be a restaurant manager , including some key responsibilities and skills, and we’ll also provide some guidance on how to become the general manager of a restaurant. What education does a restaurant manager need?