Les Roches

JUNE 26, 2024

26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. They are responsible for ensuring smooth operations and delivering outstanding guest experiences. In this article, we’ll look at the different options and provide practical insights to help you make an informed decision.

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Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Revenue Hub

MARCH 5, 2024

In today’s hospitality industry, the competition is fierce, and guests’ expectations are higher than ever, making it the perfect time for your property to focus on increasing your service standards to boost guest satisfaction. Trust me, your bank account will thank you for it!

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Pricing Blog Book Article 92

Les Roches

SEPTEMBER 19, 2024

The main ones to master are: Communication skills: being able to clearly convey information and listen attentively ensures guests’ needs are met and any issues are resolved efficiently Customer service: providing memorable experiences for every guest is at the heart of the hospitality sector.

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Travel and Tourism Customer Service Workshop Hospitality Management 52

Les Roches

JULY 9, 2024

If your passion lies in meeting new people and creating memorable guest experiences, there are plenty of different roles that you can aim for within the hotel sector. A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. How do I start a career in hotels?

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Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

Revenue Hub

JULY 11, 2023

NB: This is an article from Lybra , one of our Expert Partners Amid a sea of considerations, ranging from efficient staff management and impeccable property upkeep to top-tier customer service, revenue management emerges as a critical linchpin. Embarking on a new hotel venture is a complex yet thrilling endeavor.

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Pricing Book Article Events 73

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

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Les Roches

JUNE 24, 2024

How to start a hotel management company 24th June, 2024 In this article The hospitality industry is a dynamic and thriving sector that presents plenty of opportunities for aspiring entrepreneurs. In this article, we will explore the essential steps of how to start a hotel management company from the ground up.

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Les Roches

JULY 8, 2024

How to improve leadership skills for hospitality 8th July, 2024 In this article Having an effective leader at the helm plays a key role in the success of any hospitality business. Strong leadership fuels a team-driven approach to service delivery, which drives guest satisfaction, staff engagement and operational efficiency.

Communication 52

Communication Workshop Training Hospitality Management 52

Revenue Hub

APRIL 19, 2024

NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date This technology’s primary goal is to centralize and streamline all customer data. You’ll be able to capture necessary information from leads to create robust contact and account profiles. How is CRM Used in the Hotel Industry?

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Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Demand Calendar This metric is calculated by dividing the total room revenue by the number of available rooms or multiplying the average daily room rate (ADR) by the room occupancy rate. If Customer Acquisition Cost (CAC) is skyrocketing, the actual profits could diminish, contrary to what RevPAR might suggest.

Guest Satisfaction 101

Guest Satisfaction Pricing Article Customer Service 101

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

NOVEMBER 24, 2023

Generally, reviews also contribute to transparency and accountability within the industry, fostering a culture of improvement as software developers can leverage on feedback to refine and upgrade their tech products. Also, a very good and attentive customer service team. Also, a HUGE thank you to their support and accounts team.

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Reservations Book Information Definition 52

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing Voice-activated apps allow you to order without touching anything.

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