7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. How to create a restaurant employee evaluation form.

Download 148

Download Scheduling Communication Accounting 148

7 Shifts

DECEMBER 27, 2019

In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Team culture and customer service also suffer. Here’s how.

Server 144

Server Training Front of House Back of House 144

Les Roches

JULY 18, 2023

In this article, we’ll go over what effective communication is, how it can help you prepare yourself for leadership in the hospitality industry , plus how it can assist you in your personal life. In front-of-house roles, you’ll need to communicate with guests and customers.

Communication 52

Communication Hospitality Management Front of House Customer Service 52

Synergy Suite

APRIL 24, 2023

In this article, we’ll go into the ins and outs of online ordering systems: what they are, how to choose one, and examples of the best online ordering systems on the market today. By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

APRIL 3, 2023

In this article, we will explore how to be a restaurant manager , including some key responsibilities and skills, and we’ll also provide some guidance on how to become the general manager of a restaurant. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service.

Budgeting 52

Budgeting Customer Service Communication Training 52