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What is customer experience management?

Les Roches

One such acronym is CXM (customer experience management), which is the strategic process of overseeing and optimizing all the interactions a customer has with a company to improve satisfaction and loyalty. from 2023 to 2030. Explore Les Roches’ hospitality management courses. The global CXM market, valued at $14.0

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Exciting opportunities: hospitality careers in Dubai

Les Roches

The hospitality industry in Dubai offers unparalleled opportunities and unique advantages that make it an attractive destination for professionals seeking rewarding careers in the field. Hospitality management roles in Dubai A lot of the highest-paid roles are management positions.

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Director of sustainability: the eco-friendly path to success in hospitality

Les Roches

If you’re interested in a hospitality career and have an interest in minimizing environmental impact, then you might want to become a director of sustainability. These roles are increasingly popular and you can land one of these positions by studying hospitality management.