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NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date We all thought there would be a decline in business travel due to the introduction of several remote communication platforms that we adopted during the pandemic, but this didn’t happen. Location is important for hotels serving business guests.
from 2023 to 2030. You can offer multi-channel communication through: Omnichannel experience : businesses can ensure a seamless experience across multiple channels including websites, mobile apps, social media and in-person interactions. Businesses are increasingly recognizing the critical role of CXM in driving growth.
Budding professionals can take advantage of: Dynamic growth opportunities: Dubai’s hospitality sector is experiencing rapid growth, with 25% growth expected by 2030 , driven by ongoing infrastructure development, innovative projects, and increasing tourism arrivals.
Lancashires Park Hall Resort and Spa is the first UK hotel to introduce an AI concierge , developed by Inntelo AI. This system allows guests to access concierge services via WhatsApp and phone calls, available 24/7 in multiple languages. Hyatt Hotels Corporation announced leadership changes to support its brand-focused strategy.
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