Remove 2027 Remove Communication Remove Concierge
article thumbnail

2023 hotel and travel trends

Boutique Hotel News

AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. The AI capabilities of digital communication services also means that the technology is continuously learning about the changing needs of guests, enabling the industry to adapt accordingly.

Concierge 312
article thumbnail

What Strategies are Hotels Using to Attract Business Travelers?

Revenue Hub

NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date We all thought there would be a decline in business travel due to the introduction of several remote communication platforms that we adopted during the pandemic, but this didn’t happen. Location is important for hotels serving business guests.

article thumbnail

Everything you need to know about resort development

Les Roches

in the global resort industry from 2020 to 2027, driven by the increasing demand for leisure and hospitality services. They focus on technical and essential soft skills such as communication and problem solving, which are vital for success in a resort environment. Forecasts indicate a positive annual growth rate of 4.7%