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2023 hotel and travel trends

Boutique Hotel News

AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. Payments will also form a major part of a hotelier’s CRM strategy moving forwards, especially taking into account the shift to eCommerce. Apple Wallet has revolutionised payments, making the process quick and convenient for users.

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Everything you need to know about resort development

Les Roches

in the global resort industry from 2020 to 2027, driven by the increasing demand for leisure and hospitality services. Infrastructure and public utilities requirements Planning a resort means taking into account a wide range of factors including roads, water supply, sewage systems, electricity, telecommunications and other public utilities.

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MRM Research Roundup: Mid-January 2020 Edition

Modern Restaurant Management

This segment is also driven by expense account users that continue to entertain their clients as a key business strategy. I-AM Group Partner Pete Champion said: “Convenience services need to act more like concierge services, adding exclusivity as a key differentiator. Mezcal Sales to See Strong Growth through 2027.

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